Shudufhadzo Muavha
Tourism
Thohoyandou
Summary
Dynamic Office Administrative Assistant with proven expertise at Tshakhuma Achaar Co-operative Limited, enhancing customer satisfaction through effective communication and efficient document management. Skilled in billing and invoicing, I streamlined office processes, ensuring confidentiality and accuracy while fostering a collaborative environment across departments.
Overview
2027
2027
years of professional experience
1
1
Language
Work History
Office Administrative Assistant
Tshakhuma Achaar Co-operative Limited
2022 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
- Streamlined office processes by implementing efficient filing and organizational systems.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
Education
High School Diploma - Tourism
Vhembe TVET College
Tshakhuma High School Diploma - End-user Computer
Mondys Computer And Business College
Tsianda07-2018
High School Diploma - Office Administration
Mondys Computer And Business College
Tsianda06-2018
Skills
Verbal communication
Document scanning
Telephone reception
Confidentiality handling
Billing and invoicing
Database entry
Word processing
Customer engagement
Reception management
Spreadsheet development
Accounting support
File management
File organization
Scheduling appointments
Office supply management
Data entry
Document preparation
Scheduling and calendar management
Presentation creation
Event planning
Operations management
Spreadsheet management
Timeline
Office Administrative Assistant
Tshakhuma Achaar Co-operative Limited
2022 - Current
High School Diploma - Tourism
Vhembe TVET College
High School Diploma - End-user Computer
Mondys Computer And Business College
High School Diploma - Office Administration
Mondys Computer And Business College