Shoun Mboweni
10336 Myakayaka Village , Mbombi Street, Tzaneen
Summary
Demonstrated ability to improve customer retention and satisfaction by implementing effective care strategies and reducing churn rates. Adept at problem-solving and leading teams to achieve operational goals. Expertise in technical analysis and decision-making contributing to enhanced system performance.
Proven track record in delivery operations and cargo management, utilizing communication and teamwork to optimize logistics. Familiar with safety regulations, enhancing service reliability.
Results-oriented logistics specialist aiming to optimize service standards and operational workflows. Skilled in overseeing delivery operations with an emphasis on accuracy and punctuality. Collaborative team member with the ability to adjust strategies based on changing demands. Demonstrates strong communication skills and a commitment to achieving objectives.
Warehouse associate with a proven track record in shipping and receiving operations. Highly skilled in order picking, packing, and freight labeling. Known for reliability and a strong focus on safety in fast-paced environments.
Desiring full-time opportunity that provides professional challenges and capitalizes on interpersonal skills, efficient time management, and adept problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Truck Driver Assistant
DP World Logistics
01.2026 - 03.2026
- Assisted driver in managing paperwork such as bills of lading and delivery confirmations, ensuring accurate record-keeping for each shipment.
Flonet Scanner
Mahindra ( Insync)
07.2025 - 12.2025
Picking stock
Checking stock
Receiving stock
Retention consultant
cellc
07.2019 - 09.2020
- My aim was to ensure that i retain as many customers as possible, to make sure our chain is low
Customer care consultant
cellc
03.2018 - 07.2019
- I was frontline person and i was interacting with customers directly. I assisted on all types of customers queries on all incoming calls. I took initiative and worked under own direction also worked well in a team setting. I demonstrated an understanding of how one issue may be part of much larger system is
Quality Checker
IMPERIAL
04.2024 - 2025
Making sure that the picker picked the correct number of the product before taking it to the customer
Education
Certificate - Introduction To SAMTRAC
03-2026
Render first aid - level 1
12-2024
Unit standards: provide risk-based primary emergency care/ First aid in the workplace
kerbs and concrete channels - level 3
12-2024
Construct precast kerbs and concrete channels on a roadwork's construction site
Reach lift truck - undefined
11-2024
A Reach lift truck operator
Diploma - level 5
12-2020
Diploma in financial trading and investment
Bachelor - 12
12-2015
I completed my matric
Skills
Communication
Attention to detail
Time management
Problem-solving
Adaptability
Work ethic
Leadership
Teamwork
References
mbalinhle, mkhonza, cellc pst manager, mbalinhle3@gmail.com, 074-992-4500, 074-617-1154
Languages
English
Advanced (C1)
Timeline
Truck Driver Assistant - DP World Logistics
01.2026 - 03.2026
Flonet Scanner - Mahindra ( Insync)
07.2025 - 12.2025
Quality Checker - IMPERIAL
04.2024 - 2025
Retention consultant - cellc
07.2019 - 09.2020
Customer care consultant - cellc
03.2018 - 07.2019
Jwatlala training academy - Render first aid, level 1
Jwatlala training academy - kerbs and concrete channels, level 3
Petra training academy - Reach lift truck,
Shaw academy - Diploma, level 5
khataza high school - Bachelor, 12
Nosa College - Certificate, Introduction To SAMTRAC