Shonisani Cynthia Munyai
Banker
Thohoyandou,LP
Summary
Dedicated teller with exceptional customer service skills, ensuring accurate transaction processing and compliance. Proven ability to train new team members and provide effective solutions to enhance customer satisfaction.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Teller
ABSA
04.2018 - 12.2025
- Managed cash drawer, balancing funds and maintaining accountability for daily transactions.
- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Assisted customers with account inquiries, providing prompt and effective solutions to enhance satisfaction.
- Trained new team members on operational procedures and customer service standards.
Education
TELLERS - Banking And Finance
Barclays Group Acedemy
JHB 04.2001 -
Skills
Cash handling and management
Cash handling
Customer service excellence
Time management
Workplace etiquette
Work ethic
Approachable
Positive
Certification
GRADE 12
Timeline
Teller
ABSA
04.2018 - 12.2025
TELLERS - Banking And Finance
Barclays Group Acedemy
04.2001 -