Shoneez Neetling

Productive Regional Account Manager offering 5 years of experience and outstanding oral and written communication skills. Persuasive and charming yet committed to honesty and maintaining long-term, individualized relationships. Known for increasing profits, streamlining company procedures and goal-oriented mindset. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

• National Credit Act
• Home Loans Product Knowledge
• FAIS (Financial Advisory and Intermediary Services)
• Home Loans OS2 System
• Anti Money Laundering 1 & 2
• In Pursuit of Excellence
• Code of Banking Practices
• Performance Management
• Risk Assessments / Lending Guidelines
• Practical & Fair Discipline
• Card Product Knowledge
• Handling of Poor Performance
• BCM (Business Continuity Management)
• Coaching for Excellence
• Change Awareness
• Resource Planning Analytics
• Collection Skills
• Conflict Management
• ITC & Experian
• User Provisioning
• Team Development
• Forecasting & Scheduling
• Business Presentation Skills
• Performance Monitoring and Analysis
• OHS (Occupational Health & Safety)

• Danette Havenga (TG) CEO, 0815254504
• Ruth Andrews (sbsa), Team leader, 0604094654
• Charmaine struwig (lewis), Regional control manager, 0659422388
• Cohen van de linde (nbs), Team manager, 0623302926

I am honest and devoted individual who thrives on challenges. I am confident and self-motivated. I adapt well to change and always eager to learn as I believe that knowledge is power. I work well under pressure and interact well with my colleagues and seniors. I thrive on effective time management and I am highly goal orientated. Given the opportunity I would prove to be an asset to any organization as I always treat the place of business as my very own. I am a dedicated and results-driven professional with extensive experience in both tracing and sales. My career has been marked by a commitment to excellence, demonstrated through my roles as a Tracing Administrator at Tracegenie and Nimble Group. These positions have equipped me with exceptional investigative and data analysis skills. I excel in locating individuals, verifying critical information, and maintaining confidentiality throughout the process. My meticulous attention to detail ensures the accuracy and reliability of all tracing reports, making me a trusted resource in the field. At Tracegenie, I have honed my ability to conduct thorough investigations to trace former retirement fund members and beneficiaries of deceased members. This role has required a combination of analytical thinking,problem-solving, and effective communication to gather essential claim information from various stakeholders. My dedication to maintaining a high standard of accuracy and compliance with legal requirements has been a cornerstone of my success in tracing. Transitioning into the sales sector,I have leveraged my strong communication and customer relationship management skills to drive significant business growth. My experience in sales includes managing high volumes of inbound and outbound calls, conducting cold calls to generate new business leads, and crafting personalized email marketing campaigns. At Nimble Group, I was responsible for negotiating contracts, closing sales deals, and providing exceptional post-sale support to ensure customer satisfaction. My ability to conduct market research and deliver persuasive sales presentations has consistently contributed to achieving and exceeding sales targets .In addition to my technical skills, I am proficient in utilizing social media platforms for advertising and lead generation, further enhancing my sales capabilities. My approach to sales is customer-centric,focusing on building and maintaining strong relationships with clients to foster long-term loyalty and repeat business. I pride myself on my ability to understand customer needs and provide tailored solutions that meet their requirements.

• ID Number: 9205270116086
• Nationality: South African
• Driving License: Code 10
• Marital Status: Single