Open To Work
Hi, I’m
SHIVANI SAHADEO
CHATSWORTH
Summary
Results-oriented Practice Manager experienced in medical billing, staff management, and operational oversight. Enhanced workflow efficiency and secured timely medical aid payments through effective team leadership and relationship building with patients. Focused on driving productivity and fostering staff development to optimize organizational performance.
Overview
9
years of professional experience
Work History
Dr B S Chetty Medical Centre
PRACTICE MANAGER/RECEPTION/ ADMINISTRATION
10.2022 - Current
Job overview
- Coordinated daily operations of practice to support patient care and staff efficiency
- Confirmed benefits eligibility for patients
- Assisted in processing medical aid billing to ensure accurate reimbursements
- Compiled and organized financial account statements
- Organized and accessed patient files for medical staff
- Maintained records of outstanding patient debts
- Managed staff contracts and payroll to ensure compliance and timely compensation
- ASSIST DR WITH IN ROOMS PROCEDURES
- COMPILE MEDICAL AID PAYMENTS FOR THE MONTH
Starmed Medical Centre
Receptionist Administrator
02.2019 - 08.2021
Job overview
- Oversaw reception area operations, enhancing patient experience and service flow.
- Processed renewal requests for chronic medication prescriptions.
- Secured necessary authorizations for ongoing chronic care.
- Obtained authorization for patient admissions and in-room procedures.
- Oversaw daily operations for smooth running of the practice.
- Addressed patient inquiries, fostering a supportive environment and improving satisfaction.
- Managed accounts and generated statements.
- Facilitated patient registrations and updated electronic health records, ensuring accurate and timely information management.
BOSS TENTS
09.2018 - 01.2019
Job overview
- TELESALES
- EMAIL QUOTATION TO CUSTOMERS
- RECEPTIONIST
- SWITCHBOARD
- FOLLOW UP ON CUSTOMERS ORDERS
- CUSTOMER CARE
- FILL OUT INVOICE AND FAX TO CUSTOMERS
CLEARVUE OPTOMERTRIST
07.2017 - 08.2018
Job overview
- FRONTLINE RECEPTIONIST
- MEDICAL AID CLAIMS ADMINISTRATOR
- CHECKING MEDICAL AID BENEFITS
- FOLLOW UP WITH MEDICAL AID FOR PAYMENT
- FILLING DOCUMENTS
- CUSTOMER CARE
Education
MARKLANDS SECONDARY SCHOOLDurban
GRADE: 12 from ENGLISH, AFRIKAANS, LIFE ORIENTATION, MATHEMATICAL LITERACY, COMPUTER APPLICATION TECHNOLOGY, LIFE SCIENCES, CONSUMER STUDIES
Skills
- Practice administration
- Medical billing
- Claims processing
- Benefit verification
- Patient records
- Office administration
- Team management
- Time optimization
- Problem resolution
- Detail orientation
- Client relationship management
- Communication
Contact Number - Cell
067 949 9030
Languages
ENGLISH
Criminal Records
NONE
Personal Information
- ID Number: 9312110034089
- Dependents: 1
- Health Status: EXCELLENT
- Gender: FEMALE
- Nationality: SOUTH AFRICAN
- Marital Status: DIVORCED
- Religion: CHRISTIAN
Languages
English
First Language
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
R45000/yr - R200000/yrTimeline
PRACTICE MANAGER/RECEPTION/ ADMINISTRATION
Dr B S Chetty Medical Centre
10.2022 - Current
Receptionist Administrator
Starmed Medical Centre
02.2019 - 08.2021
BOSS TENTS
09.2018 - 01.2019
CLEARVUE OPTOMERTRIST
07.2017 - 08.2018
MARKLANDS SECONDARY SCHOOL
GRADE: 12 from ENGLISH, AFRIKAANS, LIFE ORIENTATION, MATHEMATICAL LITERACY, COMPUTER APPLICATION TECHNOLOGY, LIFE SCIENCES, CONSUMER STUDIES