Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Shival Harichand

Male
Midrand

Summary

Dynamic and versatile professional with a proven track record at Kerry's Catering And Confectionary, excelling in customer service and photo editing. Demonstrated ability to enhance guest relations and streamline operations, leading to increased efficiency and satisfaction. Skilled in teamwork and problem-solving, adept at multitasking with a keen eye for detail and safety compliance. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

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Work History

Waiter

Kerry's Catering And Confectionary
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Kept server areas clean and stocked to increase efficiency while working tables

360 Photobooth

Social Photo Booth
  • Enhanced customer experience by providing friendly and efficient service at photobooth events.
  • Delivered high-quality photos by maintaining and troubleshooting equipment regularly.
  • Streamlined photo printing process with proper software usage, resulting in faster turnaround times for guests.
  • Developed strong relationships with clients through regular communication before, during, and after events to ensure satisfaction levels were met or exceeded.
  • Provided exceptional customer service during events, addressing concerns promptly and professionally.
  • Collaborated with event planners to ensure seamless integration of photobooth services into overall event programming.
  • Tailored props and backdrops to match various themed events, enhancing guest enjoyment and participation levels.
  • Maintained clean and organized booth area, creating an inviting atmosphere for guests.
  • Handled cash transactions and maintained accurate financial records for each event, ensuring proper accounting and revenue tracking.
  • Managed photobooth setup, ensuring timely preparation for each event.
  • Supported sales team in securing contracts by attending trade shows and showcasing photobooth services to potential clients.
  • Increased event bookings by assisting in marketing efforts and promoting positive word-of-mouth referrals.
  • Assisted clients in customizing their photo print layouts for a unique keepsake tailored to their event theme or branding requirements.
  • Supervised gameplay and monitored guests' actions to prevent theft.

Vendor

Slush Puppy Stand
  • Displayed and promoted products at industry events to drive brand awareness and increase sales.
  • Maintained accurate records on all transactions, payments, and correspondence with vendors, ensuring transparency and compliance.
  • Processed transactions by calculating purchase totals and collecting payments.
  • Visited customers to stock retail shelves and document inventory levels.
  • Answered questions and assisted customers with item selection and location.
  • Met sales goals by offering excellent customer service.

Casual / Intern

Turn Star Systems
07.2023 - 10.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
  • Explored new technologies and approaches to streamline processes.

Education

High School Diploma -

Midrand Highschool
Midrand, South Africa
04.2001 -

Skills

  • Cleanliness

  • Quick Learner

  • Equipment Setup

  • Customer Service

  • Microsoft Excel

  • Problem-Solving

  • Time Management

  • Attention to Detail

  • Fast Learner

    • Accomplishments

      i have never missed a deadline, i always try to exceed expectations during work. I have overcame the fear of working under pressure.

    Timeline

    Casual / Intern

    Turn Star Systems
    07.2023 - 10.2023

    High School Diploma -

    Midrand Highschool
    04.2001 -

    Waiter

    Kerry's Catering And Confectionary

    360 Photobooth

    Social Photo Booth

    Vendor

    Slush Puppy Stand

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