Shirley Ferndale
Registrar
Kyalami Estates
Summary
Experienced Registrar with 35 years in the education sector. Proficient in regulatory compliance, governance meetings, policy administration, student enrollments, recordkeeping, graduations and customer service for 14 years. Extensive knowledge of higher education policies, regulations, best practices, and student management systems. Committed to providing efficient support with a positive outlook.
Overview
36
36
years of professional experience
Work History
REGISTRAR
The Independent Institute of Education (Pty) Ltd (The IIE)
Midrand
02.2011 - Current
- Company Overview: The IIE is a division of ADvTECH, a JSE-listed company. It is the biggest private higher education provider in SA with brands such as The IIE- Varsity College, -Rosebank College and -Vega as well as IIEMSA (previously Monash SA). We have over 60 000 000 students and offer qualifications from Higher Certificates to a Doctorate.
- I have been the Registrar of The IIE for 13 years and am part of the Senior Management team.
- I lead one of our town hall meetings to drive our CONVO culture.
- I also lead a team to compile and prepare information on one standard of one of the focus areas of the CHE Quality Assurance Framework and to write this up for our Self Evaluation Report for our Institutional Review.
- At The IIE's 'Head Office,' my team consists of 30 staff members (incl. temps) with 3 Deputy Registrars (Legal and Governance, Compliance and Admissions and Operations and Certification) as well as our Administrator reporting to me.
- I am a member of the SAQA Qualifications Committee, a sub-committee of the SAQA Board since April 2022.
- I represent the South African Private Higher Education Association (SAPHE) on the Post-School Education and Training Committee (PSET) Committee.
- I also represent SAPHE on the Joint USAf Admissions and Matriculation Board Committee.
- Since 2012, I have represented The IIE at the Registrar's Imbizo's – a forum for Registrar's of Public Universities and Private Higher Education Institutions (PHEIs).
- As a qualified First Aider, I served on the Occupational Health and Safety Committee of The IIE.
- Since I have taken up my role as Registrar at The IIE we have been compliant with our Annual Report submissions to the DHET as well as our HEQCIS Reports to the CHE.
- I am overall accountable for the following key performance areas: Management of the division of the Registrar to ensure the best use of resources and effective and efficient delivery of services to The IIE – compliance reporting, admissions, graduations, registry, policy and procedure review and student/customer queries/complaints.
- Performance Appraisals and development of managers reporting into me.
- Talent review and succession planning.
- Submission of: audited, timeous and complete Annual Reports to the Department of Higher Education and Training (DHET), audited reports to the HEQCIS of the Council on Higher Education (CHE), this includes updates of qualification and site information, reports on international students to the Department of Home Affairs (DHA), reports on qualification offerings to the South African Qualifications Authority (SAQA) for verification of sub-frameworks.
- Checking and signing off on the SAQA documents for new programme accreditation and registrations, applications for amendments of our Registration, and various other response letters to the Regulators.
- Committee Secretariat for The IIE Governance Committee meetings (Faculty Boards, Teaching and Learning, Brands Results, Research and Postgraduate Studies and Senate).
- I chair the Senate meeting in the absence of the Director.
- Policy and Procedure Review.
- Attending to student/ brand queries.
- Admissions leadership and escalations.
- IIE graduations and conferral of qualifications.
- Investigation of calls logged on The IIE CAT Ethics Hotline and reporting at Senate.
- Part of The IIE's Disciplinary Appeals Committee.
- Planning and implementation of workshops for our brands and campuses.
- Liaison and communications with Regulators (DHET, SAQA, CHE, DHA).
- Managing relationships with our brands and campuses.
- Liaising with the SETA's and the Quality Council for Trades and Occupations (QCTO), Umalusi, USAf and the Department of Basic Education as required.
PROFESSIONAL MANAGER: EDUCATION, TRAINING AND PROFESSIONAL DEVELOPMENT
Independent Regulatory Board for Auditors (IRBA)
10.2006 - 01.2011
- Management of the administration of the IRBA Public Practice Examination (PPE – Board exam for Auditors) – this included the establishment of a marking centre for the marking of the PPE.
- Administration of the IRBA's Continuous Professional Development (CPD) Programme for Registered Auditors.
- Participated and assisted the Director with the operational functioning of the Education Committees.
SKILLS ADVISOR
Education, Training and Development, Sector Education and Training Authority (ETDP SETA)
Johannesburg
11.2003 - 09.2006
- Facilitated the work in the Early Development (ECD) Constituency – this included but was not limited to: Assessing the demand for learnership and skills programmes in the ECD Sector through engagement with Workplace Skills Plans, Sector Skills Plans, Research, and stakeholder processes.
- Facilitating consultative workshops for the ECD sector across the Provinces, including induction workshops for learners, employers, providers and mentors and assessors.
- Developing and managing ECD Training Provider contracts.
- Developing project plans for the ECD learnerships and skills programmes as part of the SETA's National Skills Funds (NSF) project.
- Working closely with the Department of Education's National ECD Directorate.
LEARNERSHIP AND SKILLS PROGRAMMES ADVISOR
ETDP SETA
Johannesburg
09.2001 - 10.2003
- Managed the development and implementation of the Early Childhood (ECD) L4 and L5 Learnerships as well as the L6 Educators in Schooling Learnership.
- Facilitating workshops for the ECD and L6 Learnerships.
- Overseeing the generation of implementation of these Learnership Agreements.
- Managing the ECD and L6 Schooling Learnership contracts with providers.
- Guest speaker at various ECD graduation ceremonies.
FIRST EDUCATION SPECIALIST (Mathematical Literacy, Mathematics and Mathematical Sciences (MLMMS)
Gauteng Department of Education
Johannesburg
02.2001 - 08.2001
- Provided guidance and support to Grade 8-12 Maths Educators in the District.
- Facilitated Outcomes-Based Education workshops as part of the District team's training for teachers and Principals.
- Moderated Grade 12 Maths SG P1 scripts as a senior marker for the Grade 12 Senior Certificate exams.
TEACHER
Roosevelt High School
Johannesburg
01.1997 - 06.1997
- Taught Grade 8 Maths and Computer Literacy.
- Coached u/15 netball team.
TEACHER AND HEAD OF THE MATHS DEPARTMENT
St. Andrew's Senior Secondary School
Cape Town
01.1990 - 12.1996
- Head of the Mathematics department.
- Taught Maths grade 9 – 12.
- Marker for the Maths SG. Paper 1 Senior Certificate exams.
- Part of the Senior Management Team, responsible for the establishment and maintenance of a bursary fund.
- Coached under 15 netball team.
- Part of fund-raising team.
- Part of team that coordinated the annual Matric Ball and Diploma ceremony.
Education
Master's in Education - Education
UWC
Western Cape03.1997
Bachelor of Education - Education
UWC
Western Cape04.1993
Bachelor of Science in Education - Education
UWC
Western Cape03.1990
Senior Certificate - with matriculation exemption
Belhar High School
Skills
Strategic leadership, regulatory and legal compliance, academic and administrative expertise, communication and interpersonal skills, technology and data management, problem solving and decision making, project management, stakeholder engagement, continuous learning and ethical integrity
undefinedShort Courses Professional Development
- 2022- current: CHE Quality Assurance Framework (QAF) for Higher Education Workshops
- 2022, Good Practice Guide on Student Engagement and Quality Assurance, CHE
- 2022, Project Management and Research workshops, ETDP SETA funded
- 2021, First Aid NQF Level 1 Training, Absolute Health Services
- 2021, Voice training and presentation, In-house
- 2017, Visio 2016, In-house
- 2017, QCTO Workshop: Qualification Landscape and Marketing Strategy, In-house
- 2016, QMS: Programme Delivery and Learner Management, Leoni Hall- 7 Sundays
- 2016, Registrar's Imbizo (2011 – to date), USAf
- 2016, Policy Development Formulation Implementation and Auditing Workshop (3 days), Up-grade Security Management
- 2015, Advanced Excel (1day), IIE- In-house
- 2014, ADvTech Leadership Development Programme (2 years), IIE- In-house
- 2014, Voice Training, The Voice Clinic
- 2010, Ethics Training (1 day), IRBA
- 2010, Portfolio Development (2 days), The Portfolio Consulting Group
- 2008, Orientation to Management (3 days), Corporate Business Management Training
- 2008, Practicing as a Workplace Coach and Mentor (4 days), Regenesys
- 2006, Targeted Selection (1 day), Deloitte and Touché
- 2006, How to implement EE Transformation effectively as part of your BEE Strategy (2 days), EES-Siyakha
- 2006, Skills Development Programme (4 days), Corporate College International
- 2005, Advanced Project Management Programme (1 year), UNISA – Graduate School of Business Leadership
- 2005, Managing Projects “Flight “Simulation for Leaders (1 day), Project Management Institute
- 2005, A Journey of Discovering Human Behaviour (2days), International Quality and Productivity Centre (QPC)
- 2004, Presenting with PowerPoint (3 days), Options in Training (Pty) Ltd
- 2002, Using Practical Project Management to Manage Learnership Implementation (5 days), LJ Project Associates
- 1997 - 2000, Industrial Psychology: I - III, UNISA
Maiden Name
Persent
Criminal Offence
None
Home Address
24 Kyoto Street, Kyalami Estates, Jhb, 1684
Hobbies And Interests
- Ballroom dancing
- Hiking
- Squash
- Sports in general
- Travelling
Experience In Education Sector
35 years
Personal Information
- ID Number: 6701190130085
- Date of Birth: 01/19/67
- Nationality: South African (Coloured)
- Driving License: Code 08
- Marital Status: Married
Timeline
REGISTRAR
The Independent Institute of Education (Pty) Ltd (The IIE)
02.2011 - Current
PROFESSIONAL MANAGER: EDUCATION, TRAINING AND PROFESSIONAL DEVELOPMENT
Independent Regulatory Board for Auditors (IRBA)
10.2006 - 01.2011
SKILLS ADVISOR
Education, Training and Development, Sector Education and Training Authority (ETDP SETA)
11.2003 - 09.2006
LEARNERSHIP AND SKILLS PROGRAMMES ADVISOR
ETDP SETA
09.2001 - 10.2003
FIRST EDUCATION SPECIALIST (Mathematical Literacy, Mathematics and Mathematical Sciences (MLMMS)
Gauteng Department of Education
02.2001 - 08.2001
TEACHER
Roosevelt High School
01.1997 - 06.1997
TEACHER AND HEAD OF THE MATHS DEPARTMENT
St. Andrew's Senior Secondary School
01.1990 - 12.1996
Senior Certificate - with matriculation exemption
Belhar High School
Master's in Education - Education
UWC
Bachelor of Education - Education
UWC
Bachelor of Science in Education - Education
UWC
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