Shingirayi Chikwanha
Centurion
Summary
Driven IT professional with 2 decades experience in IT world that includes software development, IT security, and business analysis. Cross-sector experience includes banking, healthcare, logistics and public sector. Professional experience in risk and compliance management, information protection, software quality assurance, disaster recovery planning and advisory.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Operations Manager
Praxis Computing
Johannesburg, Gauteng
2020.08 - Current
- Led daily operations to ensure seamless business continuity
- Manage existing relationships with our partners and vendors
- Assist with Project Management, Software Quality Assurance and software testing activities where necessary.
Business Analyst
Praxis Computing
Johannesburg, Gauteng
2020.02 - 2020.08
- Meet with end users and stakeholders to gather requirements as well as present documented requirements specifications.
- Perform system testing to assist with Quality Assurance of solutions (functional and non-functional).
IT Auditor / Senior Manager
Audit and Risk Management Solutions
Johannesburg, Gauteng
2019.01 - 2020.02
- Coordinate, plan and execute audit activities
IT Auditor
Mazars
Johannesburg, Gauteng
2018.02 - 2019.01
- Communicate and discuss audit observations with auditees and identify opportunities for improvement in the design and effectiveness of key controls.
Head of Software Quality Assurance
Afrosoft
Harare
2010.01 - 2017.12
- Responsible for ensuring continued quality of software solutions
Education
Bachelor of Science (Hons) Management Information Systems - Information Systems
Midlands State University
Zimbabwe 2013.07 - 2016.06
Skills
- Risk assessment and mitigation
- Staff recruitment and development
- Effective communication
- Report writing
- Stakeholder engagement
- Presentation skills
- Training and development
- Use case analysis
- Technical writing
- Systems analysis
- User acceptance tests
- Working knowledge of SQL
- Familiarity with Jira and Azure
- Software testing
- Requirements gathering
- Technical documentation writing
Certification
- Certified Information Systems Auditor (ISACA)
- Microsoft Certified Technology Specialist – MS-SQL Implementation and Maintenance
- Fundamentals of Testing with TestRail
Accomplishments
- Tasked with formation of the Quality Assurance Department, with a mandate to ensure delivery of high quality and user-friendly solutions. Implemented a thorough quality control process and reduced client returns by 88%.
- Initiated and oversaw implementation of an organisational cybersecurity framework through various methods such as creation of security policies, asset audits and conducting cybersecurity awareness training.
- Following departure of senior manager, I took on managerial responsibilities and, in this period, we successfully completed 4 audit engagements which were running concurrently in 3 different provinces with a team made up of part-time consultants and graduate trainees.
Timeline
Operations Manager
Praxis Computing
2020.08 - Current
Business Analyst
Praxis Computing
2020.02 - 2020.08
IT Auditor / Senior Manager
Audit and Risk Management Solutions
2019.01 - 2020.02
IT Auditor
Mazars
2018.02 - 2019.01
Bachelor of Science (Hons) Management Information Systems - Information Systems
Midlands State University
2013.07 - 2016.06
Head of Software Quality Assurance
Afrosoft
2010.01 - 2017.12