Volunteering
SHILUVELO HOPE SAMBO
STUDENT
Cape Town
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Dependable and quick-learning with effective communication and organization skills. Recognized for exemplary time management, organization, prioritization and work ethic.
Overview
1
1
year of professional experience
Work History
Receptionist
House Of Asante Spa
Polokwane, South Africa
06.2021 - 06.2022
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Reduced incoming call response time by implementing an effective call routing system.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Bachelor of Social Work - Social Work
University Of The Western Cape
Western Cape 04.2001 -
High School Diploma -
Jeppe Education Centre
Polokwane, South Africa 04.2001 -
Skills
Travel Coordination
Data Entry
Project Coordination
Clerical Support
Office Management
File Management
Scheduling
Bookkeeping
Administrative Support
Interests
Dancing
Reading books
Cooking
Timeline
Receptionist
House Of Asante Spa
06.2021 - 06.2022
Bachelor of Social Work - Social Work
University Of The Western Cape
04.2001 -
High School Diploma -
Jeppe Education Centre
04.2001 -