Sheryn Moyahabo Dikgale
Summary
A dedicated and result-driven individual with extensive experience in the healthcare industry. With a background in the medical scheme environment and experience in selling pharmaceuticals and medical devices it all displays a dynamic team player. Proven track record of exceeding targets through strategic planning, client relationship building, and effective product presentations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Provider Liaison Officer
Universal Healthcare
06.2021 - 06.2023
- Build and maintain strong relationships with healthcare providers
- Serve as the primary point of contact for providers, addressing inquiries, concerns, and fostering a collaborative partnership.
- to provide optimal support to the healthcare providers on the network, expand the network and to promote the scheme.
- support manager and other team leaders in tasks and initiatives beneficial to the scheme, managed healthcare and service providers.
- quality assurance: sending emails to providers and members and conducting quality assurance on network agreements.
- identification of areas where providers are needed (hotspots)
- proactive follow up on all provider leads
- ensure that all network providers are compliant, duly registered with their professional bodies,
Medical Sales Representative
Medizone Healthcare
01.2019 - 03.2020
- Promote and sell the company's medical equipment by increasing awareness, product education and answer queries.
- Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
- Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
- Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability.
Sales Representative
Prozebra Productions
01.2017 - 01.2019
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Education
Matric 2013 -
Capricorn High School
Bsc in (Medical Science) - Health Sciences
University of Limpopo
Limpopo Province04.2017
Skills
- Report Writing
- Innovation and Creativity
- Customer Service
- Problem-solving abilities
- Customer Relations
- Computer Proficiency
- Complaint resolution
- Client Relations
Certification
- Certificate in Computer Literacy and Microsoft Office Skill
(Word, Advanced Excel, MS Office Suite) -(2018)
- Certificate in Cyber Essentials Series: Working remotely (2021)
- Certificate in Protection of Personal Information Act (POPIA) - (2021)
- Certificate of achievement in "Tech support" social engineering. -(2022)
- Certified Teaching English as a Foreign Language (TEFL) Course, Teacher Record - (2023)
Languages
English
Afrikaans
Sepedi
Setswana
Timeline
Provider Liaison Officer
Universal Healthcare
06.2021 - 06.2023
Medical Sales Representative
Medizone Healthcare
01.2019 - 03.2020
Sales Representative
Prozebra Productions
01.2017 - 01.2019
Matric 2013 -
Capricorn High School
Bsc in (Medical Science) - Health Sciences
University of Limpopo
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