Shershan Naidoo
Retail Store Specialist
Johannesburg
Summary
Dynamic leader with proven expertise in sales growth and retail operations, honed at SNT Automotive. Excelled in customer service and inventory control, boosting sales through strategic marketing and visual merchandising. Demonstrates strong multi-tasking abilities and a commitment to achieving sales targets, fostering team efficiency and strong customer relationships.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Retail Store Manager
SNT Automotive
06.2016 - Current
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Optimized store displays and appearance via strategic merchandising.
- Completed routine store inventories.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
- Managed store organization, maintenance, and purchasing functions.
Small Business Owner
SN360 PTY Ltd
03.2011 - 08.2016
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Promoted business via social media to generate leads and maximize brand identity.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
Professional Athlete
Northerns Cricket Union
05.2010 - 04.2016
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Attended all practices, meetings, and workouts on time.
- Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
- Maintained consistent communication with coaching staff regarding progress toward personal goals and areas needing additional focus or support.
Education
Bachelor of Commerce Honours - Industrial And Organizational Psychology
University of South Africa
Pretoria, South Africa 04.2001 -
Bachelor of Commerce - Industrial And Organizational Psychology
University of South Africa
Pretoria, South Africa 04.2001 -
Skills
Sales leadership
Retail operations
Sales growth
Customer service
Goal setting
Cost control
Strong multi-tasking
Inventory control
Sales analysis
Retail employee training
Triathlon
Triathlon is a sport with multi discipline's in takes effort to hone the skills required to complete a triathlon. Triathlon events are endurance events which require sheer determinations and mental strength to complete.
Timeline
Retail Store Manager
SNT Automotive
06.2016 - Current
Small Business Owner
SN360 PTY Ltd
03.2011 - 08.2016
Professional Athlete
Northerns Cricket Union
05.2010 - 04.2016
Bachelor of Commerce Honours - Industrial And Organizational Psychology
University of South Africa
04.2001 -
Bachelor of Commerce - Industrial And Organizational Psychology
University of South Africa
04.2001 -