Sherline Selina Bogacu
Admin & Financial Controller
Bloemfontein,FS
Summary
Dynamic financial professional with a proven track record at Actom John Thompson, excelling in financial planning and investment analysis. Enhanced reporting accuracy and operational efficiency, while fostering strong team collaboration. Adept at implementing financial controls and driving profitability through strategic insights and effective communication.
Overview
14
14
years of professional experience
6
6
Languages
Work History
Admin and Financial Controller
Actom John Thompson
02.2024 - Current
- Improved financial reporting accuracy by streamlining processes and implementing efficient financial controls.
- Oversaw all aspects of the month-end close process, ensuring timely completion of accurate financial statements for executive review.
- Planned budgets, authorized expenditures, monitored accounting processes, established service rates and coordinated financial reporting to oversee all fiscal procedures.
- Maintained strong relationships with external auditors, facilitating smooth annual audit processes and addressing any concerns promptly.
- Prepared accurate financial reports and monthly statements for accounts receivable.
- Managed a team of finance professionals, providing guidance, support, and ongoing training to ensure continued growth and development.
- Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
- Identified areas for operational improvement through detailed financial analysis, leading to increased profitability and reduced expenses.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
Administrative Assistant
Actom John Thompson
08.2016 - 02.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Receptionist
Campus Key (Student Accommodation)
03.2016 - 04.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Call Centre Agent
Opticlear (Gems)
12.2014 - 01.2016
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
Sales Consultant
Call2save (Miway)
04.2012 - 12.2014
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
Education
Graphic Design
Atti Computer College
Bloemfontein 04.2001 -
High School Diploma -
High School Bloemfontein
Bloemfontein 04.2001 -
Skills
Financial planning
Financial information systems
Investment analysis
Pricing and costing
Timeline
Admin and Financial Controller
Actom John Thompson
02.2024 - Current
Administrative Assistant
Actom John Thompson
08.2016 - 02.2024
Receptionist
Campus Key (Student Accommodation)
03.2016 - 04.2016
Call Centre Agent
Opticlear (Gems)
12.2014 - 01.2016
Sales Consultant
Call2save (Miway)
04.2012 - 12.2014
Graphic Design
Atti Computer College
04.2001 -
High School Diploma -
High School Bloemfontein
04.2001 -