Shereen Rapp
Northwold, Randburg
Summary
Experienced Trade Support Analyst with a thorough understanding of trade cycle processes and financial market operations. Strong analytical skills utilized for efficient problem-solving and providing comprehensive client support. Motivated employee with a desire to take on new challenges.
Overview
28
28
years of professional experience
Work History
Institutional Trade Support Analyst, Markets
Investec
Sandton
12.2022 - Current
- Trades allocated using Fidessa, BDA, Mecras systems.
- Opening of new accounts on RIMS for clients and manage FICA and credit requirements. Checking that static data is correct and valid on Pegasus.
- Opening of sub accounts.
- Checking positions and pnl.
- Ensuring timely completion of T+ settlements.
- Assist traders in resolving trade discrepancies and reconciling positions.
- Monitoring and reporting on trading activity to ensure compliance with regulations.
- Maintaining accurate records of trades, including order entry, execution, and settlement.
- Research and resolve customer inquiries relating to trade confirmations and settlements.
- Provide support for the trading desk by responding to inquiries in a timely manner.
- Monitoring of BDA accounts.
- Perform daily reconciliations of cash balances and stock accounts.
- Daily revenue reporting.
Client Service Specialist, FC Operations
Rand Merchant Bank
Sandton
03.2005 - 12.2022
- Providing clearing services for the JSE Equity Derivatives, commodities, Interest Rate and Bond market.
- Cash and deal management from T0 to T+.
- Positions and cash monitoring.
- Deal allocations, bookovers, corrections and report only trades.
- Manage audit timelines, all compliance and due diligence aspects are adhered to.
- Maintain relationships with key stakeholders - colleagues, trading desk, clearing members, clients and JSE.
- Training and mentoring of junior staff.
- Support Team of the Year 2019.
Trade Support Analyst
UBS Warburg SA (Pty) Ltd
Sandton
01.2000 - 02.2005
- Allocations, general desk administration for dealers and sales traders.
- Reconciling of stock accounts.
Scrip Clerk
E.W. Balderson and Company
Marshalltown Johannesburg
01.1997 - 12.1999
- Settling shares, capturing shares on BDA.
- Scrip allocations.
- Opening of accounts.
- Fees calculations.
- Performance monitoring - portfolio vs All Share index.
- Capital transfers.
Education
Matric -
Sandringham High School
Gauteng12-1995
Bookkeeping to Trial Balance -
Damelin
JSE Derivatives Compliance Officer -
SAIFM
Introduction to Capital Markets -
SAIFM
Skills
- Regulatory reporting
- Excel proficiency
- Client onboarding
- Microsoft Excel proficiency
- Regulatory Compliance
- Critical Thinking
- Technical Analysis
- Organizational Skills
- Time management abilities
- Risk Mitigation
- Risk Management
- JSE Equity Derivatives, Commodities and Bond market
- Effective Communication
- Client Relations
- Cash equities
- Compliance risk management
- Financial products knowledge
- Problem-solving abilities
- Active Listening
- Professionalism
- Product Knowledge
- Customer Service
- Know Your Customer
- Task Prioritization
- Statement Reconciliation
References
Dianne Bates, Rand Merchant Bank (Pty) Ltd, +27 11 282 8375
Noloyiso Dubazane, UBS Warburg SA (Pty) Ltd, +27 11 322 7055
Websites
Communication objectives
- Support Service Team Award 2019
- Continuously adapt to an ever-changing market.
- To instill a growth mindset.
- To learn and upskill.
Leadership Experience
- Act as a team lead for the deal management team - streamlining of duties and responsibilities to ensure timeous processing of end of day balancing so that SLAs are adhered to.
- Train up staff and mentor junior team members.
Timeline
Institutional Trade Support Analyst, Markets
Investec
12.2022 - Current
Client Service Specialist, FC Operations
Rand Merchant Bank
03.2005 - 12.2022
Trade Support Analyst
UBS Warburg SA (Pty) Ltd
01.2000 - 02.2005
Scrip Clerk
E.W. Balderson and Company
01.1997 - 12.1999
Matric -
Sandringham High School
Bookkeeping to Trial Balance -
Damelin
JSE Derivatives Compliance Officer -
SAIFM
Introduction to Capital Markets -
SAIFM
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