Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Shenkister Nkomo

Shenkister Nkomo

Assistant Waitress
Johannesburg

Summary

I'm a friendly and reliable professional with experience as both a cashier and waitress. Skilled in providing excellent customer service, handling payments accurately, and ensuring a welcoming dining experience. Known for strong communication skills, teamwork, and the ability to thrive in fast-paced environments. Excited to bring a positive attitude and strong work ethic to a waitress role.

Overview

6
6
years of professional experience

Work History

Waitress

Cowfish Lynnwood
07.2024 - Current
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abililities.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members.

Waitress

Kream Montecasino
09.2023 - 04.2024
  • Greeted and seated guests with a warm, professional welcome.
  • Managed reservations and waitlists to ensure smooth seating flow.
  • Took orders accurately and delivered food & drinks promptly.
  • Assisted in maintaining cleanliness and table setup standards.
  • Handled guest inquiries, concerns, and special requests with care.
  • Supported team in creating a welcoming, high-energy dining experience.

Waitress & Hostess

Mad Nomad
06.2019 - 09.2023
  • Handled cash, card, and POS transactions with accuracy.
  • Upsold menu items and promotions to maximize revenue.
  • Collaborated with team members to provide seamless service.
  • Delivered excellent customer service in fast-paced, high volume environment.
  • Maintained clean, organized dining areas in line with healthy & safety standards.

Education

High School Diploma -

Sizane High School
Bulawayo Zimbabwe

Certificate - CHILD CARE, HEALTH AND SAFETY

ALISON ONLINE
ONLINE
04.2001 -

Certificate - CPR,AED AND FIRST AID

FLORENCE ACADEMY ONLINE
ONLINE
04.2001 -

Certificate - DIGNITY IN CARE

FLORENCE ACADEMY
ONLINE
04.2001 -

Skills

  • Guest service & hospitality excellence

  • Order accuracy & food safety knowledge

  • Reservation & seating management

  • Upselling & menu knowledge

  • Multitasking in fast-paced environments

  • Team collaboration & communication

  • Conflict resolution & problem-solving

  • Cultural sensitivity & adaptability

  • Queue and crowd management

  • Language skills if applicable

  • Time management & efficiency

  • Flexible for long shifts and rotational schedules

  • Professional appearance and grooming standards

References

Anniek Rabelani, Livhusha, info@madnomad.co.za,

010 786 0250

Mad Nomad


Denver

Cowfish

+27127860869

Timeline

Waitress

Cowfish Lynnwood
07.2024 - Current

Waitress

Kream Montecasino
09.2023 - 04.2024

Waitress & Hostess

Mad Nomad
06.2019 - 09.2023

Certificate - CHILD CARE, HEALTH AND SAFETY

ALISON ONLINE
04.2001 -

Certificate - CPR,AED AND FIRST AID

FLORENCE ACADEMY ONLINE
04.2001 -

Certificate - DIGNITY IN CARE

FLORENCE ACADEMY
04.2001 -

High School Diploma -

Sizane High School

Similar Profiles

CREATE PROFILE
Shenkister NkomoAssistant Waitress