Summary
Overview
Work History
Education
Skills
References
Personal Attributes
Software
Out doors , sport , reading and word search games
Timeline
Generic

Shene Noeth

Key Account Department
Pretoria

Summary

Highly motivated and adaptable professional with experience in customer service, helpdesk support, and key account management. Skilled in building strong client relationships, managing tasks efficiently, and learning quickly. Trustworthy, open-minded, and capable of handling challenging situations with professionalism. Strong interpersonal skills with proficiency in Microsoft Office, Excel, data analysis, and reception management. Bilingual in English and Afrikaans.

Professional in key account management, equipped with extensive experience and ready to drive impactful results. Strong focus on team collaboration, achieving goals, and adapting to changing needs. Expertise in client relationship management, strategic planning, and problem-solving. Known for reliability, effective communication, and results-oriented mindset.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

3
3
years of professional experience
1
1
Language

Work History

Key Account Officer

Propharm
06.2024 - Current
  • - Managed key accounts and company groups, cultivating strong client relationships.
  • - Handled challenging client situations professionally and calmly.
  • - Developed advanced Excel and data analysis skills to support pharmacy operations.
  • - Coordinated with teams to efficiently manage multiple tasks and deadlines.
  • Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
  • Analyzed sales and customer data to identify trends and opportunities for increased profitability.
  • Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
  • Strengthened client relationships through regular communication and effective problemsolving.
  • Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.

Helpdesk Support

Propharm
06.2023 - 06.2024
  • - Provided technical and customer support to clients.
  • - Strengthened teamwork and interpersonal skills while adapting quickly to new challenges.
  • - Managed time effectively in a busy environment, maintaining focus on tasks.
  • - Gained experience in reception duties, phone etiquette, and client communication.
  • Expedited issue resolution times through the establishment of a dedicated helpdesk support system for staff inquiries.
  • Participated in professional development opportunities to stay current on emerging technologies, industry trends, and best practices in helpdesk support.

Cash and Transfer Agent

Izi Cash
01.2023 - 06.2023
  • - Promoted quickly to manage cash handling and counting responsibilities.
  • - Demonstrated adaptability, trustworthiness, and the ability to learn rapidly.
  • - Worked efficiently under pressure, managing responsibilities independently.
  • Resolved complex issues by conducting research, analyzing data, and implementing solutions that benefited both clients and the organization.
  • Contributed to a positive work environment through effective communication, teamwork, and proactive problem-solving initiatives.
  • Participated in cross-functional projects aimed at enhancing business processes or developing new services for clientele.
  • Ensured compliance with regulatory guidelines by diligently reviewing transfer requests and documentation for accuracy and completeness.

Education

Matric Certificate -

HTS Pretoria Tuine
12.2022

Medical Aid Certification Levels 1–4 - undefined

01.2020

Skills

  • - Customer Service & Client Relations
  • - Key Account Management
  • - Microsoft Office Suite (Excel, Word, Outlook)
  • - Data Analysis & Reporting
  • - Reception & Phone Etiquette
  • - Time Management & Multitasking
  • - Problem Solving & Conflict Resolution
  • - Bilingual: English & Afrikaans

Relationship management

CRM software proficiency

Data-driven decision making

Performance tracking

Client onboarding

Account growth

Customer engagement

Time management

Problem-solving abilities

Sales strategy

Customer satisfaction

Multitasking Abilities

Sales presentations

Social media marketing

Excellent communication

Time management abilities

Adaptability and flexibility

Effective communication

Product knowledge

Problem-solving aptitude

Strategic planning

References

Leon, 061 035 3669, ProMed

Personal Attributes

  • - Fast learner and highly adaptable
  • - Trustworthy and reliable
  • - Strong interpersonal and communication skills
  • - Ability to stay focused under pressure and prioritize tasks
  • - Street-smart, self-aware, with strong decision-making abilities

Software

ComputAssist - Propharm

Out doors , sport , reading and word search games

Engage in outdoor activities and sports to maintain physical fitness, teamwork, and discipline. Enjoy reading to broaden knowledge and enhance critical thinking skills. Solve word search puzzles to strengthen focus, problem-solving abilities, and attention to detail.

Timeline

Key Account Officer

Propharm
06.2024 - Current

Helpdesk Support

Propharm
06.2023 - 06.2024

Cash and Transfer Agent

Izi Cash
01.2023 - 06.2023

Medical Aid Certification Levels 1–4 - undefined

Matric Certificate -

HTS Pretoria Tuine
Shene NoethKey Account Department