Shenaaz Parker

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

I am organized and a dependable candidate successful at managing multiple priorities with a positive attitude.

My willingness to take on added responsibilities to meet team goals. I am a detail-oriented team player with strong organizational skills.

• Vineyard Hotel, Executive PA to CEO Operations and all Reporting Departments, Providing efficient, confidential, administrative service including: Travel arrangements which include International as well as Domestic (Flights, visas, accommodation), agenda coordination, document preparation, managing and screening of emails & calls, office management, ordering of stationery, Coordinate the organization of files, ensuring accessibility and security, Effective and accurate Minute takings during all meetings and distribution amongst meeting participants, Ensure timely distribution of reports and presentations for meetings, Ensure effective diary management by efficiently scheduling appointments and following up on requests to ensure appropriate and constructive allocation of time., Accurately and timeously processing all petty cash claims, medical aid claims, travel claims, and reconciliations, Providing end-to-end personal support as required e.g., Personal banking, account payments, leisure travel, Coordinating business unit events on request e.g., conferences, team building sessions as well as Year End Functions, Dealing with end-to-end problem resolution and anticipation of impacts by managing various tasks simultaneously and prioritizing appropriately, Conducting general housekeeping to facilitate and ensure that a professional environment is in order, Purchasing of property for all three Hotels and consulting with parties involved, drafting Lease Agreements between parties, Effectively selling our professional services to an extended market, Making use of social media as a tool to create company awareness, Coordination of staff in various sectors of the business to ensure the smooth running of daily activities, Process month and end year process, accounts payable/ receivable, cash receipts, general ledger, foreign currency, Working closely with the building team ensuring that all building projects are executed on time as well as assisting the building team with purchasing building material from various suppliers (International as well as Local
• N.E Tours, Executive Assistant/ Sales & Marketing /Accounts Manager, Provided efficient, confidential, administrative service including, travel arrangements, agenda coordination, document preparation, screening of calls, managing email, office management, presentations, ordering of stationery, Effective and accurate Minute takings during all meetings and distribution amongst meeting participants, Ensured effective diary management by efficiently scheduling appointments and following up on diary requests to ensure appropriate and constructive allocation of time., Accurately and timeously processing all petty cash claims and reconciliations, Prepared all attachment programs and meeting agendas for local and international visitors by liaising with all internal and external stakeholders involved., Provided end-to-end personal support as required e.g., Personal banking, account payments, leisure travel, Co-coordinated business unit events on request e.g., conferences, team building sessions, Dealt with end-to-end problem resolution and anticipation of impacts by managing several different tasks simultaneously and prioritizing appropriately, Conducted general housekeeping to facilitate a professional environment is in order, Identified New, potential clients and leads and introduced our company to them, On-going marketing of the company using digital media, social media, websites, etc., Set up client appointments and meeting with them to discuss new business, Effectively selling our professional services to an extended market, Managed the marketing aspect of the Western Cape as well as the whole of RSA, Made use of social media as a tool to create company awareness, Coordination of staff in various sectors of the business to ensure the smooth running of daily activities, Managed the daily operation of the accounting department, Processed month and end year process, accounts payable/ receivable, cash receipts, general ledger, payroll, Established and enforce proper accounting methods, policies, and principles, Compiling of invoices, statements to clients for services delivered and following up on outstanding payments
• MAD Advertising, Executive Assistant to HR Director, Provided efficient, confidential, administrative service to the line manager/ entire team which included but was not limited to travel arrangements, agenda coordination, document preparation, screening of calls, managing email, office management, presentations, ordering of stationery, Accurate Minute taking and distribution of Minutes, Ensured effective diary management for the Director by efficiently scheduling appointments and following up on diary requests to ensure appropriate and constructive allocation of time., Dealt with Sensitive & confidential material, Created & maintained staff contracts, employee files with all relevant staff documents, Created an effective filling system for the above, Posted vacant positions with duties and responsibilities on various job portals, Screened CVs for interviews, Provided feedback to candidates after interviews, Accurately and timorously processing all petty cash claims and reconciliations on behalf of the Director as well as the members of the Agency, Timorously following up on projects and actions delegated by the Director to the leadership team., Provided general support to the entire Marketing team by utilizing and implementing my strong administrative skills, Prepared internal communications, reports, e-mails, and presentations on behalf of the Director and all reporting managers, Prepared the attachment programs and meeting agendas for local and international visitors by liaising with all internal and external stakeholders involved., Provided end-to-end personal support to the Director as required e.g., Personal banking, account payments, leisure travel, personal functions, Co-ordinated business unit events on request e.g., conferences, team building sessions, Dealt with end-to-end problem resolution and anticipation of impacts by managing several different tasks simultaneously and prioritizing appropriately, Prepared internal communications, reports, e-mails, and presentations on behalf of the line manager/reporting managers as required, Conducted general housekeeping of line manager office to facilitate a professional environment, Registered new employees by setting up user profiles for their log inns as well as consulting with I.T to provide them with required PC programs& following up on the progression of these calls logged, Proactively assisting clients with setting up meetings with the Director/team, booking parking & meeting rooms, Engaged professionally with key business and external partners on behalf of the Director ensuring that exceptional customer service is delivered.
• Woolworths, Personal Assistant to Head of Sales & Marketing Department, Provided efficient, confidential, administrative service to the line manager/ entire team which includes but is not limited to travel arrangements, agenda coordination, document preparation, screening of calls, managing email, office management, presentations, ordering of stationery, Ensured effective diary management for the line manager by efficiently scheduling appointments and following up on diary requests to ensure appropriate and constructive allocation of time., Dealt with Sensitive & confidential material from various Advertising Agencies, Accurately and timeously processing all petty cash claims and reconciliations on behalf of the line manager as well as the members of the Agency, Timeously following up on projects and actions delegated by line manager to the leadership team., Provided broad support to the entire Marketing team by utilizing and implementing my strong administrative skills, Prepared internal communications, reports, e-mails, and presentations on behalf of the line manager and all reporting managers, Coordinated international travel arrangements including, ordering forex, completing the visa application form, arranging visits, and accurately and timeously finalizing the travel reconciliations and submission of documents to the travel office on behalf of the line manager as well as to all Agency employees, Prepared the attachment programs and meeting agendas for local and international visitors by consulting with all internal and external stakeholders involved., Provided end-to-end personal support to the line manager as required e.g., Personal banking, account payments, leisure travel, Coordinated business unit events on request e.g., conferences, team building sessions, Dealt with end-to-end problem resolution and anticipation of impacts by managing various tasks simultaneously and prioritizing appropriately, Prepared internal communications, reports, e-mails, and presentations on behalf of the line manager/reporting managers as required, Conducted general housekeeping of line manager office to facilitate a professional environment, Registered new employees by setting up user profiles for their log inns as well as consulting with I.T to provide them with required PC programs& following up on the progression of these calls logged, Proactively assisting clients with setting up meetings with the line manager/team, booking parking &meeting rooms, Engaged professionally with key business and external partners on behalf of the line manager ensuring that exceptional customer service follows through
• Shannon Energy, Executive Assistant, Provided efficient, confidential, administrative service to the Chief Executive Officer including travel arrangements, agenda coordination, document preparation, screening of calls, managing email, office management, presentations, ordering of stationery, Ensured effective diary management for the Chief Executive Officer by efficiently scheduling appointments and following up on diary requests to ensure appropriate and constructive allocation of time., Accurately and timeously process all petty cash claims and reconciliations, Timeously follow up on projects and actions delegated by line manager to the leadership team., Prepared internal communications, reports, e-mails, and presentations on behalf of the line manager as required
• SATVI, Personal Assistant, Administrative support to the Director and COO, Administrative support to the FAIS Executive, Events coordination and travel administration, General administrative support to students and other team members, Front line Administration, Provided full range of admin support with regards to clerical, files, record management, faxing, mail, photocopying, purchase orders, claim forms, etc., Booked of flights/workshops/conferences for staff members, Managed the diary of the Director of the Institute and scheduled appointments and meetings and managed access to the Director, Drafted routine correspondence, Prepared Director for meetings and/or travel documents., Developed and maintain contacts with various organizations/stakeholders, Resourced coordination for effective meeting management, Act on directives from Director, COO, and FAIS, Escalated queries from stakeholders, collaborators, members & staff, Answered general queries and responded appropriately; follow-through and/or referral to callers, Interacted at all levels to foster and maintain good working relationships with professionals, support staff, and internal/external clients., Responsible for some aspects of Finance administration using submissions of PO Requests as per needs of the office., Purchased orders for office purchases and travel., Purchased orders for vendors especially with regards to catering, Assisted HR with a collated leave scheduler report for employees who requests any leave throughout the year i.e., annual leave, sick leave, and family responsibility, Assisted HR with the distribution of bonus letter, pension funds & medical aid letters
• N.E Tours, Office Manager / PR/ Sales & Marketing, Compiled month-end reports i.e., leave days taken by employees, monthly expenses, stationary requests, Ensured all vouchers corresponded with travel itinerary, Met clients at the airport and ensure that the designated chauffeur is on standby to transport the respective client to their destination, Attended to clients' tours, including personal needs, requests, and queries, Provided weekly reports on feedback from clients, Worked directly with airlines regarding lost luggage and airline tickets, Developed an understanding of international fares and be able to quote costs in appropriate currencies, Liaised with scheduled airlines to obtain clearance for a passenger to fly under special circumstances, with the aid of oxygen, stretchers, and wheelchairs, Familiarized myself with the company's quality of service and carried out work duties according to policies of both the client-agency and the relevant corporate account, Trained new and existing staff as delegated by the manager, Attended educational training on products to enlighten the client, Ensured full responsibility of international celebrities i.e., David Guetta and Akon, Booked and organized all flights, itineraries, and accommodation for staff members, Updated all notice boards with up-to-date sales figures, Arranged Monthly Quality Awards for staff members, Sent out bulk SMSs to staff members, Compiled and ordered stationery requests, Meet & Great, Transporting Guest/Clients to their various destination
• Fusion Outsourcing Services, Personal Assistant to Associate Director & Reporting Managers, Provided efficient, confidential, administrative service including, travel arrangements, agenda coordination, document preparation, screening of calls, managing email, office management, presentations, ordering of stationery, Ensured effective diary management by efficiently scheduling appointments and following up on diary requests to ensure appropriate and constructive allocation of time., Accurately and timeously process all petty cash claims and reconciliations Timeously follow up on projects and actions delegated, Prepared internal communications, reports, e-mails, and presentations, Co-ordinated international travel arrangements including ordering forex, completing the visa application form, arranging visits, and accurately and timeously finalizing the travel reconciliations and submission of documents to the finance office., Prepared the attachment programs and meeting agendas for local and international visitors by consulting with all internal and external stakeholders involved., Provided end-to-end personal support as required e.g., Personal banking, account payments, leisure travel, Co-ordinated business unit events on request e.g., conferences, team building sessions, Dealt with end-to-end problem resolution and anticipation of impacts by managing several different tasks simultaneously and prioritizing appropriately, Prepared internal communications, reports, e-mails, and presentations, Conducted general housekeeping to facilitate a professional environment, Assisted HR with a collated leave scheduler report for employees who requests any leave throughout the year i.e., annual leave, sick leave, and family responsibility, Assisted HR with the distribution of bonus letter, pension funds & medical aid letters, Assisted HR with setting up interviews with candidates