SHELLEY VAN ZYL

• All administrative duties
• Optimising booking platforms
• Supervision of cleaning staff
• Guest check ins
• Guest queries
• Area information for visitors
• Inventory/purchases for smooth running of property

• In this position I took full responsibility of the smooth running of this magnificent property in Hout Bay.
• All administrative duties
• Optimising booking platforms
• Supervision of Staff – Cleaner and Gardens/Pool
• Guest check ins
• Guest queries
• Area information for international visitors
• Inventory/purchases for smooth running of property

• In this position my main duties were but not limited to
• Open homes
• Routine inspections
• New applications approval (1 form)
• I only worked here for 6 months before returning to South Africa

Company Overview: Security Complex in Bedfordview, Johannesburg.

In this position I managed a portfolio of 83 properties where my main duties were but not limited to, as follows:

• Coordinating property maintenance
• Routine inspections – common property, gardens, pool
• Organising quotes and contractors
• Checking invoices against work completed and submitting for payment
• 24 hour onsite Security Guards roster and checks
• Schedule meetings
• Attending Body Corporate Meetings monthly
• Recording Minutes at meetings
• Following up on action items rising from Minutes
• Supervision – full time gardeners, security, maintenance staff and pool
• Maintained accurate financial records, facilitating budget management and expense tracking.
• Developed strong relationships with tenants/owners, ensuring smooth running of the complex.
• Updating and maintaining all records
• Quarterly Newsletter
• Liaison with home owners
• Liaison with tenants
• Liaison with estate agents
• Follow up on arrears (body corporate fees) with Managing Agent
• Providing ongoing feedback to Body Corporate and Managing Agent
• Lived in Complex and therefore was available for all emergencies

• Company Overview: Fabric Manufacturer and Exporter
• In this role I worked autonomously within a factory environment, taking responsibility for the smooth running of the business
• Importing yarn from Korea
• Exporting finished fabric to Europe
• All documents pertaining to Imports and Exports
• Supervision of Factory Staff – 24 hour shifts
• Salaries/Wages
• Cash flow projections
• Stock Control
• Fabric Manufacturer and Exporter

• Company Overview: Prestigious International Wine Estate
• In this role I really developed strong people skills
• Interacted with International as well as local visitors
• The information centre and gift shop was the first entry point to all visitors
• Meet and greet visitors – offering information re history, wines, facilities and what to do in surrounding areas
• Offer wine tasting and wine tours on property
• Recruit and train staff
• Supervision of staff
• Daily cash ups and banking
• Budgets
• Stock taking
• Attending trade shows to purchase gifts for Gift Shop
• Prestigious International Wine Estate