Shelley Tlhapi
Johannesburg
Summary
Organized and motivated professional with strong research, technical, and problem-solving skills. Detail-oriented with quick learning abilities and effective time management. Proven adaptability and contribution in diverse environments. Focused on skill enhancement and driving company growth in entry-level positions.
Overview
4
4
years of professional experience
Work History
Sales Consultant
Clientele Life
Sandton
09.2022 - Current
- Provided clients with product information and life policies, enhancing understanding of offerings.
- Captured and maintained accurate client data to ensure compliance and reporting accuracy.
- Monitored daily Key Performance Indicators (KPI) to drive operational efficiency.
- Achieved monthly team KPI targets through effective collaboration and performance tracking.
- Analyzed customer needs and identified solutions to meet their requirements.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Identified customer needs by asking questions and advising on best solutions.
Admin Resourcing Consultant
Be Different Recruitment
Johannesburg
03.2022 - 06.2022
- Projects Coordination with compliance manager
- Create and optimise record & reports management strategies
- Assist with Recruitment Strategies
- Candidatesʼ Data capturing
- Data modelling
- Engaging telephonically with Candidates for interviews
Office Administrator/ Document Controller
Sgananda IT Solution
Johannesburg
12.2020 - 01.2022
- Ensured all documentation is stored securely in line with data protection regulations.
- Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
- Organized, maintained and safeguarded files and databases.
- Managed document processes through scanning, filing and transmitting while following all standard procedures.
- Performed daily document control activities, such as filing, scanning, photocopying and archiving documents.
- Filling of invoices per client, filling of contracts with clients, filling of invoices per supplier.
- Requesting quotes from suppliers and following up on processed orders.
- Provide an easily accessible and readable filing system should the MD require documents.
- Tracking contract status with clients and suppliers, and informing the MD of the required renewals.
Education
Bachelor of Administration - Human Settlement Management
University of South Africa
Pretoria01-2025
Skills
- Microsoft Office Suite
- Data management and organization
- Records maintenance
- Team collaboration
- Task prioritization
- Digital filing
- Attention to detail
- Computer proficiency
Personal Information
- Gender: Female
- Nationality: South African
Additional Information
- Sales administration shadowing with Salaminah Lebese (Legal Sales Administrator), duration: 6 months
- 2IC for my team, the duties include taking care of my team in my supervisor's absence, ensuring the team's daily KPI is met
References
References available upon request.
Timeline
Sales Consultant
Clientele Life
09.2022 - Current
Admin Resourcing Consultant
Be Different Recruitment
03.2022 - 06.2022
Office Administrator/ Document Controller
Sgananda IT Solution
12.2020 - 01.2022
Bachelor of Administration - Human Settlement Management
University of South Africa
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