Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelley Ackerman

Swellendam

Summary

Dynamic small business owner with a proven track record at Woodstove Emporium, excelling in operations and marketing. Skilled in vendor relations and planning, I built a loyal customer base through exceptional service and effective social media strategies, enhancing brand identity and driving growth. Strong relationship-building abilities complement my business acumen.

Overview

35
35
years of professional experience

Work History

Small Business Owner

Woodstove Emporium
05.2022 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.

Registered Professional Nurse

Dischem
11.2005 - 04.2026

Community Health clinic services at Dischem Claremont.

Medical Representative

Cipla Pharmaceuticals
08.2014 - 03.2022
  • Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
  • Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
  • Assisted physicians with patient education efforts, providing resources and support as needed.
  • Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.

Midical Sales Representative

Cipla Pharmaceuticals
05.2006 - 07.2014
  • Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
  • Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
  • Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability.
  • Consistently surpassed quarterly quotas by identifying key decision-makers within target organizations and tailoring sales pitches accordingly.


Called on all Veterinarians in Cape Town, Garden Route and Port Elizabeth.

Registered Professional Nurse

Constantiaberg Mediclinic
04.1996 - 02.2000

Professional Nurse

Victoria Hospital
01.1991 - 12.1995

Trained at Carinus Nursing College.

Qualified in General Nursing, Midwifery, Psychiatry and Community Health.

Education

No Degree - Registered Professional Nurse

Carinus Nursing College
Groote Schuur , Cape Town
01-1995

Skills

  • Small business operations
  • Planning and execution
  • Vendor relations
  • Business marketing

Timeline

Small Business Owner

Woodstove Emporium
05.2022 - Current

Medical Representative

Cipla Pharmaceuticals
08.2014 - 03.2022

Midical Sales Representative

Cipla Pharmaceuticals
05.2006 - 07.2014

Registered Professional Nurse

Dischem
11.2005 - 04.2026

Registered Professional Nurse

Constantiaberg Mediclinic
04.1996 - 02.2000

Professional Nurse

Victoria Hospital
01.1991 - 12.1995

No Degree - Registered Professional Nurse

Carinus Nursing College
Shelley Ackerman