Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelley Ackerman

Swellendam

Summary

Dynamic small business owner with a proven track record at Woodstove Emporium, excelling in operations and marketing. Skilled in vendor relations and planning, I built a loyal customer base through exceptional service and effective social media strategies, enhancing brand identity and driving growth. Strong relationship-building abilities complement my business acumen.

Overview

35
35
years of professional experience

Work History

Small Business Owner

Woodstove Emporium
Swellendam, South Africa
05.2022 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.

Registered Professional Nurse

Dischem
Cape Town, South Africa
11.2005 - 04.2026

Community Health clinic services at Dischem Claremont.

Medical Representative

Cipla Pharmaceuticals
Cape Town, South Africa
08.2014 - 03.2022
  • Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
  • Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
  • Assisted physicians with patient education efforts, providing resources and support as needed.
  • Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.

Midical Sales Representative

Cipla Pharmaceuticals
Cape Town, South Africa
05.2006 - 07.2014
  • Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
  • Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
  • Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability.
  • Consistently surpassed quarterly quotas by identifying key decision-makers within target organizations and tailoring sales pitches accordingly.

Called on all Veterinarians in Cape Town, Garden Route and Port Elizabeth.

Registered Professional Nurse

Constantiaberg Mediclinic
Cape Town, South Africa
04.1996 - 02.2000

Professional Nurse

Victoria Hospital
Cape Town, South Africa
01.1991 - 12.1995

Trained at Carinus Nursing College.

Qualified in General Nursing, Midwifery, Psychiatry and Community Health.

Education

No Degree - Registered Professional Nurse

Carinus Nursing College
Groote Schuur , Cape Town
01-1995

Skills

  • Small business operations
  • Planning and execution
  • Vendor relations
  • Business marketing

Timeline

Small Business Owner

Woodstove Emporium
05.2022 - Current

Medical Representative

Cipla Pharmaceuticals
08.2014 - 03.2022

Midical Sales Representative

Cipla Pharmaceuticals
05.2006 - 07.2014

Registered Professional Nurse

Dischem
11.2005 - 04.2026

Registered Professional Nurse

Constantiaberg Mediclinic
04.1996 - 02.2000

Professional Nurse

Victoria Hospital
01.1991 - 12.1995

No Degree - Registered Professional Nurse

Carinus Nursing College
Shelley Ackerman