Summary
Overview
Work History
Education
Skills
Certification
Secondaryeducation
Workplaceskills
Cellnumber
Personal Information
References
Interests
Timeline
Generic

Sheldon Naidoo

Chatsworth

Summary

Detail-oriented professional with a passion for working with figures and optimizing operations. Strong communication skills enable effective collaboration with teams and clients, contributing as a valuable asset in any work environment. Highly organized, dedicated, and approaches challenges with a diplomatic and solution-focused mindset. Committed to continuous learning and excels at transforming obstacles into opportunities for growth and success.

Overview

12
12
years of professional experience
7
7
Certifications

Work History

Sales Consultant

Fortified Foods
2 2020 - Current
  • Efficiently received and processed orders from Technical Sales Team using OMNI Accounts, ensuring accuracy and timely delivery.
  • Managed daily queries and communications from agents and customers, providing prompt and effective solutions.
  • Proactively contacted customers to confirm and action orders in system, ensuring smooth order processing.
  • Generated and analyzed daily back-order reports, facilitating timely updates to customers regarding stock availability and production schedules.
  • Oversaw daily management of National and Durban Files for MTO customers, maintaining accurate records and ensuring seamless operations.
  • Coordinated transport arrangements, bookings, and follow-ups, optimizing delivery schedules and ensuring on-time deliveries.
  • Regularly updated and maintained reports, contributing to accurate tracking and decision-making.
  • Submitted detailed product briefs, addressed customer complaints, and handled sample requests, maintaining high levels of customer satisfaction.
  • Prepared and provided quotations and pricelists to customers and sales representatives, supporting informed decision-making.
  • Collaborated closely with production planner and operations team, ensuring seamless flow of production documents as orders were received.
  • Assisted with monthly production planning, contributing to efficient resource allocation and production scheduling.
  • Played an integral role in stock takes by issuing labels, printing stock take sheets, and ensuring accurate inventory counts.
  • Supported the sales team in developing and executing monthly specials, enhancing promotional effectiveness.
  • Actively participated in event preparation, planning, organizing, and setup, including contributing to the successful execution of promotional activities like the Spar show.

National Dispatch Supervisor

Fortified Foods
01.2015 - 01.2020
  • Oversaw the receipt of stock from production, ensuring accurate checking, counting, palletizing, and passing items through metal detection before proper storage in designated warehouse bin locations.
  • Managed the administration of invoice requests, ensuring accurate documentation for dispatch purposes.
  • Consolidated stock as per invoices and efficiently coordinated outsourced transport for timely collection and delivery of goods.
  • Conducted thorough vehicle inspections prior to loading, ensuring compliance with safety standards and operational requirements.
  • Personally supervised the loading of trucks, ensuring all necessary dispatch documents were accurately completed and submitted to both transporters and the internal administration department.
  • Took charge of stock rotation, identifying obsolete, slow-moving, and nearly expired stock, and provided timely feedback to the stock controller.
  • Conducted daily stock checks to maintain inventory accuracy and facilitated quarterly stock takes for comprehensive inventory management.
  • Actively contributed as a member of the Food Safety team, adhering to FSSC and ISO 22000 standards.
  • Managed and led staff, ensuring smooth operations and high levels of productivity within the team.

Stock Controller

Bell Equipment Richards Bay
01.2013 - 01.2015
  • Operated a picker crane to accurately select and retrieve spare parts, ensuring timely fulfillment of orders.
  • Prepared and organized stock according to detailed order picking lists, maintaining high levels of accuracy.
  • Compiled and completed necessary paperwork, efficiently issuing stock for distribution.
  • Proficient in computer skills, including working with the AS400 system for inventory management and order processing.
  • Conducted daily stock checks, contributing to inventory accuracy and streamlined warehouse operations.
  • Gained hands-on experience in practical mechanical and electrical engineering while working part-time at Brian’s Auto Fitment Centre.

Education

Arena Park Secondary
Chatsworth, South Africa
12.2012

Skills

Microsoft Excel

Word

Outlook

PowerPoint

Omni Accounts

Inventory Management

Logistics Coordination

Technical Proficiency

Customer Service

Quality & Safety Compliance

Team Leadership

Certification

Matric Senior Certificate 2012

Secondaryeducation

Arena Park Secondary, English, Mathematics (Core), Afrikaans, Physical Science, Life Sciences, Life Orientation, Business Studies, 2012

Workplaceskills

  • Problem Solving
  • Communication
  • Networking

Cellnumber

0846050372

Personal Information

  • ID Number: 9403085032081
  • Gender: Male
  • Nationality: South African
  • Driving License: Code 8

References

  • Mala Pillay (Technical Manager), Fortified Foods, 082 876 8614
  • Shoaib Amod, Bell Equipment, 035 907 9521
  • Brian, Brian’s Auto Centre, 079 515 2939

Interests

Cars

Timeline

National Dispatch Supervisor

Fortified Foods
01.2015 - 01.2020

Stock Controller

Bell Equipment Richards Bay
01.2013 - 01.2015

Sales Consultant

Fortified Foods
2 2020 - Current

Arena Park Secondary

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Sheldon Naidoo