Passionate about understanding customer needs and providing a service with the highest possible satisfaction rate based on analysis. Always eager to learn and never shy about taking responsibility and ownership when needed. Driven professional with outstanding communication and negotiation skills. Drive success with oversight with value-based selling and perfect timing. Maintaining and building on relationships that are based on honesty and integrity. Driven to represent the company's core values and brand to the fullest and understand client's needs to find the best solution always.
Within this time at SBFC, I attained more knowledge and industry competencies.
Daily running of the restaurant, back office, kitchen and staff. Daily and weekly reporting, orders, staff rosters, ops reports, customer care, complaints handling and maintaining the high standards required for food service.