Sheila Nokwazi Ngema

Perform daily laundry operations including washing and drying folding and ironing of linens and garments maintain a clean and orderly workspace ensure that safety protocols are followed.

• Collaborated with team members to uphold store cleanliness and organization standards.
• Supported promotional activities by setting up displays and arranging merchandise attractively.
• Monitored stock levels, reporting discrepancies to management for timely replenishment.

• Operated cash register, processed transactions efficiently and accurately.
• Maintained cleanliness and organization of store areas to enhance customer experience.
• Assisted in inventory management, ensuring stock levels met operational demands.
• Collaborated with team members to optimize product placement and displays.

• Managed sales order processing and documentation to ensure accuracy and efficiency.
• Coordinated communication between sales team and clients to facilitate timely responses.
• Oversaw inventory management and maintained accurate stock levels for product availability.
• Developed training materials for new staff, enhancing onboarding process effectiveness.

• Developed and maintained client relationships to drive sales growth.
• Conducted market research to identify new business opportunities and trends.
• Provided product knowledge training to new team members for enhanced performance.
• Utilized CRM software to track leads, manage accounts, and streamline communication.

• Engaged customers to assess needs and recommend suitable products.
• Provided product knowledge training to new team members, enhancing overall sales capabilities.
• Managed customer inquiries through various communication channels, ensuring prompt resolution of issues.
• Analyzed sales trends to identify opportunities for upselling and cross-selling initiatives.