Shaylin Mckenzie
General Administration
Johannesburg,GP
Summary
Dynamic professional with experience at M5 Auto, enhancing inventory accuracy and implementing a new management system. Proven adaptability and teamwork skills, contributing to improved customer satisfaction and operational efficiency. Strong recordkeeping abilities complemented by a commitment to professionalism, ensuring quality standards and effective communication in fast-paced environments. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Intern
Mckenzie Photography
09.2020 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Handled tasks as needed, such as bookings, check-ins, answering phones, responding to emails, and social media inquiries.
Stock Controller
M5 Auto
10.2024 - 02.2025
- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Coordinated with quality assurance team to ensure that incoming products met established quality standards, preventing potential stock issues related to defective items.
- Performed root cause analysis on inventory discrepancies, implementing corrective actions for long-term resolution.
- Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.
- Collaborated with purchasing department to ensure timely delivery of products and adequate stock levels.
- Managed the implementation of a new inventory management system, resulting in more accurate tracking and forecasting capabilities.
- Supported sales team by ensuring product availability, contributing to higher customer satisfaction rates.
- Provided training to warehouse staff on proper stock handling procedures, resulting in fewer damaged items and improved safety compliance.
PV Installer Assistant
Southtree General Supplies
06.2022 - 03.2023
- Trained with team members in proper PV installation techniques, contributing to continued company growth.
- Assisted with customer inquiries and complaints.
- Troubleshot and resolved issues with existing solar installations, enhancing overall performance and customer satisfaction.
- Ensured safety standards were met throughout installation processes, minimizing risks and accidents on job sites.
- Developed a thorough understanding of industry trends through ongoing professional development and training opportunities.
Education
Full Stack Software Development - Computer And Information Sciences
IT Varsity
Sandton, South Africa 04.2001 -
High School Diploma -
Sion Clearwater Academy
Boksburg, South Africa 04.2001 -
Skills
Teamwork and collaboration
Fast learner
Quick learner
Computer skills
Adaptability and flexibility
Multitasking and organization
Recordkeeping
Professionalism and etiquette
Administrative support
Administrative tasks
Certification
Full Stack Development
Timeline
Stock Controller
M5 Auto
10.2024 - 02.2025
PV Installer Assistant
Southtree General Supplies
06.2022 - 03.2023
Intern
Mckenzie Photography
09.2020 - Current
Full Stack Software Development - Computer And Information Sciences
IT Varsity
04.2001 -
High School Diploma -
Sion Clearwater Academy
04.2001 -