Shawn Uys
Operations Manager
Edenvale
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Operations Manager
Austell Pharmaceuticals
Parktown North
11.2021 - Current
- Assisted in managing day-to-day operations of 3PL services, ensuring adherence to established processes and quality standards.
- Supported the implementation of process improvement initiatives to streamline operations, improve efficiency, and reduce costs.
- Collaborated with cross-functional teams including warehouse, transportation, and customer service to optimize workflow and enhance operational effectiveness.
- Monitored inventory levels and accuracy, ensuring optimal stock levels and minimizing stockouts.
- Prepared reports and analyzed data to provide insights on operational performance and identify opportunities for improvement.
- Assisted in resolving customer issues and complaints, providing timely and effective solutions to maintain high levels of client satisfaction.
Operations Manager
Professional Risk and Assist Management
Boksburg
04.2019 - 09.2021
- Led and managed end-to-end staffing operations, overseeing a team of 78 employees and ensuring the delivery of exceptional staffing services to clients.
- Developed and executed strategic plans to attract and retain top talent, resulting in increased candidate pool and improved quality of hires.
- Implemented effective recruitment and selection processes, leveraging technology and best practices to streamline operations and reduce time-to-fill positions.
- Collaborated closely with clients to understand their staffing needs and provided tailored solutions to meet their requirements.
- Managed vendor relationships, negotiating contracts and ensuring timely delivery of staffing services while optimizing costs.
- Implemented performance metrics and KPIs to monitor operational performance, identify areas for improvement, and drive continuous enhancement of staffing solutions.
- Provided leadership and guidance to the staffing team, fostering a collaborative and high-performance culture.
Head of Logistics
Kees Beyers Chocolates cc
Spartan, GP
06.2012 - 02.2019
- Oversaw warehouse operations, managing a team of three employees and ensuring efficient receipt, storage, and dispatch of goods.
- Developed and implemented strategic plans to optimize warehouse layout, streamline processes, and improve inventory management, resulting in a quicker output and cost savings of sort supplies.
- Implemented inventory control measures, ensuring accurate stock levels, reducing stockouts, and minimizing excess inventory.
- Led cross-functional teams to improve supply chain efficiency and reduce lead times, resulting in improved customer satisfaction.
- Implemented warehouse safety protocols and trained staff on safety procedures, leading to a reduction in workplace accidents.
- Utilized data analytics and KPIs to track and improve warehouse performance, identifying areas for improvement and implementing process enhancements.
- Managed relationships with logistics providers, negotiating contracts and ensuring timely and cost-effective transportation of goods.
Road Freight Co-Ordinator
DB Schenker South Africa
Pamona
10.2010 - 05.2012
- To effectively control all customers, import & export road freight requirements to and from Namibia from arranging the collections, loading of consolidated trucks, SA border documentation, POD’s and ensuring delivery to customer’s door.
- Implement & control of agreed solution paths & management of the distribution cost to reduce customer supply chain costs.
- Risk management to ensure corrective action preventative actions (CAPA’s) are put in place.
- Working closely with all agents in the distribution chain to reduce the number of issues.
- To ensure that all existing business processes and SOPs within departments are adhered to, reviewed and updated regularly to reflect the current business needs and practices and comply with the company audit control procedures.
Project Manager, 2010 FIFA World Cup
DB Schenker South Africa (Pty) Ltd
Pamona
02.2010 - 08.2010
- To manage efficiently and effectively, direct, control and develop the full complement of services including, order management process, Imports, Exports, Distribution,
- Scheduling and planning, On-Site equipment and Labour in line with agreed service level requirements to both internal and external customers and overall company expectations.
- Responsible for all the sponsors involved - TGI Marketing, Continental, Emirates, Adidas, Cannon, Nikon & Fan Parks.
- Handled the largest shipment by Airfreight 350 freight tons for TGI Marketing.
- Planned & Scheduled the distribution of the Cannon and Nikon cameras between stadiums for each match while accompanied with G4S security.
- Arranged and planned the distribution, labour and equipment to ensure that all the fan parks to be erected.
- Handled and facilitated all the import and export documentation for customers, e.g.: ATA Carnets.
- Responsible for all customer quotation and negotiating rates with service providers.
Key Account Manager
DHL Global Forwarding (UK) Ltd
Poole, UK
12.2007 - 09.2009
- Managed the Keys Accounts for GE Healthcare and Oncura Healthcare.
- Consolidated international distribution routes (BE, FR, NL & DE) which resulted in a substantial saving to Oncura.
- Introduced the “Pick n Pack” solution generating additional income for DHL.
- Responsible for managing the importation & exportation, distribution of sensitive, time critical radioactive material for cancer patient treatment, and biological pharmaceuticals.
- First point of contact for all logistics requirements identified by the customer and distribution agents. Identifying of issues and application of the best solution, allowing for time and cost.
- Implementation of agreed solution paths and management of the distribution costs, to reduce customer supply chain costs.
- Risk management to ensure corrective action preventative actions (CAPA’s) are put in place.
- Working closely with all the agents in the distribution chain to reduce the minimize number of issues.
- Managing the warehousing for radioactive material and medical accessories.
- To ensure that all existing business processes and SOPs within the department are adhered to, reviewed and updated regularly to reflect the current business needs and practices and comply with the company audit control procedures.
- Attend management and customer meetings to ensure service expectation are met.
- Monthly cost and invoice reporting.
- Responsibility for the internal audits.
Education
Operations Management - Supply Chain & Business Processes in Industry For Manufacturing And Services
Udemy
South Africa 07.2023 - Current
NVQ Level 3 - Analyzing Third-Party Logistics Business
Udemy
South Africa 01.2022 - 06.2022
NVQ Level 3 - Effective Warehouse Management
Vicenda
South Africa 01.2017 - 12.2017
NVQ Level 3 - Business & Administration
Hawk Management Training
United Kingdom 01.2009 - 12.2009
Certificate of Higher Education - Successful Selling Techniques
Damelin
South Africa 02.2002 - 12.2002
Certificate of Higher Education - Customs Clearing & Forwarding
Maritime Institute
South Africa 02.1998 - 12.1998
Certificate of Higher Education - Airfreight Exports
Maritime Institute
South Africa 02.1997 - 12.1997
A-Levels - Matric (Grade 12)
Potchefstroom Boys High School
South Africa 01.1996 - 12.1996
Skills
Logistics Management
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Management - Supply Chain & Business Processes in Industry For Manufacturing And Services
Udemy
07.2023 - Current
NVQ Level 3 - Analyzing Third-Party Logistics Business
Udemy
01.2022 - 06.2022
Operations Manager
Austell Pharmaceuticals
11.2021 - Current
Operations Manager
Professional Risk and Assist Management
04.2019 - 09.2021
NVQ Level 3 - Effective Warehouse Management
Vicenda
01.2017 - 12.2017
Head of Logistics
Kees Beyers Chocolates cc
06.2012 - 02.2019
Road Freight Co-Ordinator
DB Schenker South Africa
10.2010 - 05.2012
Project Manager, 2010 FIFA World Cup
DB Schenker South Africa (Pty) Ltd
02.2010 - 08.2010
NVQ Level 3 - Business & Administration
Hawk Management Training
01.2009 - 12.2009
Key Account Manager
DHL Global Forwarding (UK) Ltd
12.2007 - 09.2009
Certificate of Higher Education - Successful Selling Techniques
Damelin
02.2002 - 12.2002
Certificate of Higher Education - Customs Clearing & Forwarding
Maritime Institute
02.1998 - 12.1998
Certificate of Higher Education - Airfreight Exports
Maritime Institute
02.1997 - 12.1997
A-Levels - Matric (Grade 12)
Potchefstroom Boys High School
01.1996 - 12.1996
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