Shavani Govender
Randburg
Summary
Healthcare professional specialising in Primary Health Care management. Demonstrates expertise in problem-solving, strategic planning, and system optimisation to enhance patient outcomes. Directs operations with a focus on governance, resource control, and quality assurance while aligning nursing services and policies with regulatory standards. Employs data-driven planning and collaborative leadership to achieve sustainable improvements in primary care.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Operations Manager
City Of Johannesburg
Johannesburg
07.2025 - Current
- Coordinated nursing services across primary care facilities, ensuring compliance with relevant legislation.
- Managed budgets and financial planning, identifying areas for cost savings while maintaining quality standards.
- Managed organisational resources to meet administrative and operational needs .
- Directed staff recruitment and training, building a highly skilled and motivated operations team.
- Monitored staff performance and developed improvement plans.
- Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
- Reviewed and revised operational policies, aligning procedures with best practices and regulatory requirements.
- Analysed performance data to identify trends, making strategic decisions to boost operational success.
- Cultivated a work environment prioritising personal responsibility and continuous improvement, resulting in consistent delivery of high-quality results.
Technical Advisor: Pediatrics and Adolescents
Anova Health Institute
Johannesburg
12.2024 - 02.2025
- Lead 95-95-95 strategy implementation for children & adolescents, focusing on case finding, care linkage, ART adherence, and viral suppression.
- Collaborated with clinical teams to improve Paediatric and Adolescent health impact.
- Collaborated with cross-functional teams to integrate new paediatric and adolescent guidelines and policies effectively.
- Reported project status to stakeholders, providing comprehensive updates on ongoing progress.
- Mentored junior team members, fostering professional development opportunities aimed at enhancing skill sets and knowledge base.
- Monitored system performance indicators and made adjustments to enhance operation and user satisfaction.
Clinical Technical Advisor
Anova Health Institute
07.2022 - 01.2025
- Provision of overall technical leadership and expertise on the design and implementation of USAID-funded programs focused on prevention, care, and treatment of HIV and TB in South Africa
- Developed and implemented strategic tools that aligned with national and global standards for TB and HIV programs.
- Enhanced system performance by conducting thorough technical assessments and providing expert recommendations to the Department of Health and City of Johannesburg.
- Develop and formulation of Quality improvement programs, through engagements with the Department of Health, USAIDS and the community.
- Served as primary point of contact for triaging technical issues, ensuring timely resolution and support.
- Mentored junior team members, enhancing their skills and knowledge through targeted professional development opportunities.
Nursing Services Manager (Caneside & Amanzimtoti Community Health Clinic)
eThekwini Municipality - Community and Emergency Services
04.2020 - 06.2022
- Strategic Management: management and coordination of nursing services within the Primary Health Care establishment, in line with legislation
- Program Management: Strategic management of all programs within the Primary Health system ensures that goals and targets are achieved
- Quality Assurance Management: Designing quality assurance plans and strategic planning with staff to improve areas of mediocre performance and the current performance of the facility
- Working in collaboration with other health care professionals and sectors to provide a comprehensive, integrated, primary health care service to communities
- Controlled and supervised planning, leading, and directing of measures for employees, stock, supplies, medicine, equipment, and furniture within primary health care facility
- Monitored and managed approved facility budget to ensure compliance with company policies and practices
- Planned, led, and managed employees at both clinics.
- Informatics: interpretation and analysis of all data within the Primary Health Care Facility to plan, improve, and implement interventions in response to community needs
- Delivered in-service training to subordinates on key priority health programs and updates within health system
Senior Professional Nurse / Clinical Nurse Practitioner
EThekwini Municipality - Community and Emergency Services
05.2013 - 03.2020
- Practiced as an independent and autonomous Primary Health Care Nurse Specialist
- Provision of integrated services to all patients in the acute, chronic, and mother, child, & woman health care streams
- Active participation in the development of clinical protocols and guidelines related to the area of practice
- Participation and was the chairperson of the National Norms, Standards, and Ideal Clinic program in the facility
- Assisting staff and students with their development, problem solving, and clinical and professional skills, focusing on maternal and child health and patients living with HIV and AIDS
- Keeping and sharing of data collected, improving areas of shortfalls, and creating Quality Improvement plans.
- Identification of ethical dilemmas and making of critical and responsible decision, taking into consideration the legal and ethical framework
Education
Bachelor of Nursing Science and Advance Health Sciences - Nursing Management and Education
Northwest University
Northwest 12-2016
Grade 12 -
Ridge Park College
12-2003
Diploma in Nursing - General Nursing, Community and Psychiatry
KZN College of Nursing -RK Khan Campusus
06-2009
Diploma in Clinical Nursing Science - Health Assessment, Treatment and Care
University of Kwa-Zulu Natal
06-2019
Skills
- Healthcare operations
- Budget management
- Budget monitoring
- Performance management
- Workforce management
- Project Management
- Resource allocation
- Stakeholder engagement
- Risk assessment
- Leadership skills
- Team leadership
- Data analytics
Personal Information
- Gender: Female
- Nationality: South African
- Driving License: Code EB
Certification
- Dispensing license
- Sexual Reproductive Health
- Nurse Initiated and maintenance of patients on Antiretroviral therapy & TB Care
- Basic Antenatal Care and Prevention of HIV & Management of Pregnant Women and children
- Integrated management of Childhood Illness
- Adult Primary Health Care (Trainers Course)
- Oral Pre-Exposure Prophylaxis Training
References
- MRS N Maseko: Cluster Program Manager -0793582805
- MR T Lekwakwe: Mentoring and Evaluation Manager -0609545378
- MRS NE Luthuli: PHC Manager, eThekwini Municipality- 0833871432/ 0833304764
- Mr M Monyamane: Manger Clinics COJ Region F -0814354932
Timeline
Operations Manager
City Of Johannesburg
07.2025 - Current
Technical Advisor: Pediatrics and Adolescents
Anova Health Institute
12.2024 - 02.2025
Clinical Technical Advisor
Anova Health Institute
07.2022 - 01.2025
Nursing Services Manager (Caneside & Amanzimtoti Community Health Clinic)
eThekwini Municipality - Community and Emergency Services
04.2020 - 06.2022
Senior Professional Nurse / Clinical Nurse Practitioner
EThekwini Municipality - Community and Emergency Services
05.2013 - 03.2020
Bachelor of Nursing Science and Advance Health Sciences - Nursing Management and Education
Northwest University
Grade 12 -
Ridge Park College
Diploma in Nursing - General Nursing, Community and Psychiatry
KZN College of Nursing -RK Khan Campusus
Diploma in Clinical Nursing Science - Health Assessment, Treatment and Care
University of Kwa-Zulu Natal