Summary
Overview
Work History
Education
Skills
Interests
References
Timeline
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Shaun Turnbull

Shaun Turnbull

Senior Sales Representative
Cape Town

Summary

Dynamic Sales Representative with a proven track record and excelling in customer relationship building and upselling techniques. Successfully expanded the client base and increased sales revenue by targeting high-potential accounts. Adept at enhancing customer satisfaction through exceptional service and effective communication, driving long-term business growth.

Now seeking, a challenging, and exciting position within a busy and ambitious environment that will help continue my passion.

Overview

20
20
years of professional experience

Work History

Sales Representative

UK Emporium
Cape Town
01.2015 - 07.2025
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Built relationships with customers and community to promote long term business growth.
  • Informed customers of promotions to increase sales productivity and volume.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Sales Representative

Mediterranean Delicacies
Cape Town
04.2006 - 03.2014
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Managed portfolio of high-value accounts, ensuring they received exceptional service.
  • Participated in trade shows and conferences to network and generate leads.
  • Exceeded sales targets through effective planning and goal setting.
  • Streamlined sales process, reducing time from lead to close.
  • Enhanced customer satisfaction by providing comprehensive product demonstrations.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Assist in production of products to insure flawless knowledge of all aspects of the
    company.
  • Conduct continuous market research to identify any new and emerging market trends,
    products and competition.

Sales Representative

Specialty Sauces
Cape Town
04.2005 - 02.2006
  • Attended monthly sales meetings and quarterly sales trainings.
  • Involved in manufacturing, distribution and deliveries
  • Managed customer sales and service

Education

High School Diploma -

Edgemead High School
Cape Town, South Africa
04.2001 -

Bachelor of Arts - Fine Arts

Ruth Prowse School of Art
Cape Town, South Africa
04.2001 -

Skills

Customer service

Sales development

Time management

Client service

Customer relationship building

Product and service knowledge

Interpersonal communication skills

Cold calling

Upselling and cross selling

Product merchandising

Client engagement

Contact follow-up

Interests

Woodwork,Cars,Culinary Arts,Theatre

References

UK Emporium

Warren Southworth

0735752688


Mediterranean Delicacies

0861114478


Specialty Sauces

Derek O'Ryan

0825724750

Timeline

Sales Representative

UK Emporium
01.2015 - 07.2025

Sales Representative

Mediterranean Delicacies
04.2006 - 03.2014

Sales Representative

Specialty Sauces
04.2005 - 02.2006

High School Diploma -

Edgemead High School
04.2001 -

Bachelor of Arts - Fine Arts

Ruth Prowse School of Art
04.2001 -

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Shaun TurnbullSenior Sales Representative