SHAUN RAQA
PLUMBING,GARDINER
Cape Town
Summary
Dynamic Garden Center Associate at Mfundo's Project with a strong foundation in horticulture and customer service. Successfully enhanced customer satisfaction through expert plant care advice and eco-friendly product recommendations. Proven ability in garden design and maintenance, fostering sustainable practices while collaborating effectively with team members to drive seasonal promotions.
Overview
8
8
years of professional experience
Work History
Garden Center Associate
Mfundo`s Project
01.2017 - Current
- Provided excellent customer service by addressing inquiries, concerns, and offering appropriate solutions.
- Ensured accurate pricing information on all items throughout the store using price-checking tools when needed.
- Enhanced customer satisfaction by providing knowledgeable assistance in plant selection and care.
- Collaborated with team members to execute seasonal promotions and events for increased foot traffic.
- Promoted sustainable gardening practices among customers by recommending eco-friendly products.
- Maintained a healthy and organized inventory by timely restocking and proper care of plants.
- Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
Plumbing Installer
Shamrock
10.2017 - 12.2017
- Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
- Consistently met project deadlines while maintaining high-quality workmanship in plumbing installations.
- Collaborated with contractors and architects to ensure proper placement of plumbing fixtures in new construction projects.
- Ensured accuracy in measurements while preparing layouts for piping systems to avoid costly errors or delays.
- Operated ground microphones and listening discs to locate hidden water line leaks.
Education
FEZEKA S.S.S
Cape Town, South Africa11-2007
Skills
Horticulture expertise
Fertilizer application
First aid training
Irrigation systems
Garden design
Watering techniques
Plant propagation
Garden maintenance
Timeline
Plumbing Installer
Shamrock
10.2017 - 12.2017
Garden Center Associate
Mfundo`s Project
01.2017 - Current
FEZEKA S.S.S