Shaun O'Berg

Responsible for the tracing and visitation of clients that have defaulted on loans with various banks and financial institutions. Responsible for making affordable payment arrangements with clients.

• Enhanced customer satisfaction by consistently delivering quality workmanship and meeting deadlines.
• Maintained workshop activities in line with budget requirements.
• Purchased and oversaw inventory of supplies, tools and equipment.
• Managed and led a team of technicians for optimal productivity and job satisfaction.

Responsible for meeting clients who have defaulted on loans with various financial institutions and making affordable payment arrangements with said clients.

• Increased sales by offering advice on purchases and promoting additional products.
• Upheld high standards of customer service by promoting and upselling new products and services.
• Developed strong client relationships through consistent communication and exceptional customer service.
• Promoted and up-sold products and services to meet needs of customers.
• Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
• Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
• Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Worked flexible hours across night, weekend, and holiday shifts.

Responsible for the sale of new and used motorcycles. Also responsible for the F&I (Financing and registration) of motorcycles. Also responsible for the additional sales of motorcycle related equipment