Shaun Henderson
Systems Trainer
Cape Town
Summary
A highly Energetic and Professional Skilled Training Specialist highly effective a conducting personal and group training sessions focused on in house Systems training. Enthusiastic personality with a hands-on, problem solving, can do attitude ready to apply14 years' UAT, Project Training ,System Walk Through, End to End experience to a challenging long-term position.
Hardworking and passionate qualified job seeker with strong organizational skills eager to secure Software Testing position. Ready to help team achieve company goals.
Overview
28
28
years of professional experience
1
1
year of post-secondary education
Work History
Systems Trainer
Woolworths
Cape Town
02.2009 - Current
- I am part of the UAT Testing Project team.
- Completed my ISTQB with iLAB
- Implemented business and technical client training on new systems and supervised UX.
- Provided subject matter expertise on all in house Systems Training
- Delivered robust training courses via classroom and technical learning programs.
- Established and maintained quality control standards.
- Wrote training manuals for employees and positions according to strict company guidelines and protocols.
- Provided coaching and mentoring to employees.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Developed lesson plans, instructional materials and written practice tests for and training courses.
Exports Comtroller
MSC
Cape Town
02.2007 - 02.2008
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated leadership skills in managing projects from concept to completion.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Delivered services to customer locations within specific timeframes.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
Life Skills Trainer
Utopia EDT
Cape Town
02.2000 - 11.2006
- Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration.
- Offered training on AIDS awareness,Value Based Leadership, Skills in communities.
- Managed continuous 6 hour classes designed to aid adults with social developmental skills.
- Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals.
- Helped to integrate clients in local community by teaching important social and work-related skills.
Finance Clerk
Pfizer
Cape Town
02.2000 - 12.2005
- Followed best practices for managing large quantities of personal financial information, fostering data security and integrity.
- Simplified data and earnings information for finance department
- Organized and reported on financial information to document payment histories and assist with sound financial accounting.
- Input financial data and produced reports using Excel Database Spread sheets.
- Drafted and uploaded concise journal entries into in house software systems.
- Resolved discrepancies in financial data to increase accuracy and reduce potential backlogs.
Education
High School Diploma -
Woodlands Senior Secondary
Mitchells Plain 01.1986 - 12.1986
GED -
Pentech
Belville 04.2001 -
No Degree - Imports/Exports Co-ordinator
School Of Shipping
Cape Town 04.2001 -
GED -
NCC
Cape Town 04.2001 -
Skills
Subject matter expertise
Project implementation
Employee training
Training material development
Self-Motivated
Problem-Solving
MS Office
Timeline
Systems Trainer
Woolworths
02.2009 - Current
Exports Comtroller
MSC
02.2007 - 02.2008
GED -
Pentech
04.2001 -
No Degree - Imports/Exports Co-ordinator
School Of Shipping
04.2001 -
GED -
NCC
04.2001 -
Life Skills Trainer
Utopia EDT
02.2000 - 11.2006
Finance Clerk
Pfizer
02.2000 - 12.2005
High School Diploma -
Woodlands Senior Secondary
01.1986 - 12.1986