Shaun ENGELBRECHT

• - Sales Representative : Managed floor sales and event promotions for Pilla Specialized Eyewear, expanding the customer base through cold calling and networking.
• - Client Engagement: Conducted product demonstrations, tailored solutions to client needs, and fostered trust-based relationships, resulting in high satisfaction and repeat business.
• - Performance Excellence: Consistently exceeded sales quotas, achieving top performer status through effective CRM utilization and strategic sales planning. With my sales Averaging between R150000-R200000
• - Team Leadership: Led training sessions for new hires and facilitated weekly strategy meetings to boost team morale and productivity.
• - Event Management: Set up and managed promotional stands at events, enhancing brand awareness and customer engagement.
• - Logistics Management: Oversaw stock transportation and inventory management, ensuring efficient operations and timely deliveries.
• - Market Awareness: Maintained knowledge of industry trends, contributing to informed decision-making and the development of effective sales strategies.

• Positioned as a Graphic Designer, doing proofs and design work from brief to production. In charge of printing on a Roland Large Format Printer, cutting vinyl, using the laser machine, and often times vinyl application.
• Developed creative design for print materials, brochures, banners, and signs.
• Conceptualized creative designs for print materials, banners, and signs.
• Created engaging social media graphics that drove user engagement and increased online visibility.
• Created digital image files for use in digital and traditional printing methods.
• Completed final touches for projects such as images sizes and font selection.
• Employed design fundamentals when selecting typography, composition, layout, and color in design work.
• Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
• Graphic Design Experience
  
  - Collaborative Design: Worked closely with clients and colleagues to refine designs, implement feedback, and maintain brand consistency.
  - Creative Solutions: Developed unique packaging designs and infographics, contributing to increased sales and clearer communication of complex data.
• Operated high-volume copiers, large and small laminators and binding and finishing machines to finalize 20 projects per week.

• Sales Representative Experience
  - Client Engagement: Built and maintained trust-based relationships with new and existing clients through effective communication and follow-up. Managed approximately 30 incoming calls, emails and faxes per day from customers.
  - Sales Strategy: Exceeded sales targets by implementing strategic plans, conducting market analysis, and utilizing CRM software for lead tracking.
  - Team Leadership: Led training sessions for new sales representatives and facilitated weekly strategy meetings to boost team morale and productivity.
  - Promotional Collaboration: Worked with marketing to develop impactful promotional materials, enhancing brand awareness and customer engagement.
  - Problem Resolution: Addressed customer concerns promptly, resulting in high satisfaction ratings and long-term loyalty.
  - Market Expansion: Increased customer base through cold calling, networking, and innovative sales tactics, while identifying high-potential accounts.
  - Product Demonstrations: Conducted demos to educate customers on product features, leading to tailored solutions and increased sales revenue.

As a camp facilitator for school children, I led groups of 90 + through a variety of activities while ensuring their health, safety, and overall well-being. I managed daily schedules, meals, and sleep times, reporting progress to my team leader. I promoted conflict resolution and teamwork through role-playing and team-building exercises, and provided empathetic support to campers facing challenges.

I collaborated with fellow facilitators to design multidisciplinary programs and tailored workshop content to meet diverse age groups' needs. I maintained a safe and inclusive environment, regularly evaluated camper progress, and adapted activities based on individual requirements. I also organized outdoor excursions, managed logistical details, and monitored participation to foster engagement and development.

In addition, I mentored junior facilitators, implemented safety policies, and developed programs to promote physical fitness and healthy living. I ensured clear communication with staff, parents, and volunteers to enhance camper satisfaction and experience.

• Led groups of 90 children safely through variety of camp activities.
• Promoted success through clear expectations, prompt responses and regular feedback.

Oversaw school groups of 90+ and managed daily camp operations, including planning programs and activities, ensuring meals and safety, and maintaining camp facilities. Developed strong relationships with students, fostering a supportive learning environment through hands-on activities, field trips, and guest speakers. Championed data-driven instruction and implemented creative classroom management techniques to enhance student engagement.

Collaborated with fellow instructors on curriculum development, participated in professional development, and mentored new teachers. Organized after-school tutoring sessions and maintained open communication with parents to support student success.

Led a variety of camp activities, promoting teamwork and conflict resolution skills among campers. Implemented inclusive programs, evaluated camper progress, and provided empathetic support to enhance their experiences. Managed logistical details, ensured safety protocols, and collaborated with staff to create engaging, memorable events.

• Coordinated after-school tutoring sessions for struggling students, leading to increased comprehension and higher test scores.
• Organized field trips and guest speakers to enhance students'' understanding of course material beyond the classroom setting.

Served as the head leader, overseeing groups of 90+ in a predator park, ensuring educational experiences about wildlife. Managed maintenance of predator facilities, including repairs and cleaning, while also caring for infant animals.

In the educational context, I coordinated after-school tutoring, integrating technology to enhance student engagement and learning. Developed strong relationships with students, tailored lesson plans for diverse needs, and utilized innovative assessment methods to gauge progress. Led professional development workshops for colleagues, fostered a positive school culture, and established open communication with parents.

Participated in curriculum review committees, organized field trips, and implemented hands-on activities to enrich learning. Championed data-driven instruction and created a safe, respectful classroom environment. Optimized instructional strategies based on student performance, contributing to improved comprehension and academic success. Regularly assessed and adapted learning plans and engaged in continuous professional growth through workshops and conferences.

• Coordinated after-school tutoring sessions for struggling students, leading to increased comprehension and higher test scores.
• Integrated technology tools such as interactive whiteboards and online resources into daily lessons for greater student engagement.

• Comprehensive range of responsibilities and achievements in a sales role. Key tasks included about 30 sourcing clients per day, capturing data, resolving customer issues, and tracking sales progress. The individual expanded the customer base through cold calling and networking, enhanced client satisfaction by addressing concerns promptly, and increased sales revenue by targeting high-potential accounts. They conducted product demonstrations, developed tailored solutions, and maintained industry knowledge to inform client interactions. Consistently meeting or exceeding sales quotas, they negotiated favorable contract terms, implemented CRM tools, and collaborated with marketing for effective promotions. Additionally, they trained new sales representatives, participated in trade shows, and cultivated strong relationships with clients, ultimately fostering long-term business growth and achieving high customer satisfaction ratings.
• Expanded customer base through cold calling, networking, and relationship building.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

Managed client relations by professionally addressing customer issues and requests, ensuring a positive experience. Responsibilities included supervising and training staff, overseeing inventory management, and handling financial aspects such as budget management and monthly incentives. Managed approximately 30 incoming calls, emails and faxes per day from customers. Leveraged strong communication, problem-solving, and leadership skills to enhance customer satisfaction and team performance. Successfully resolved disputes, cross-trained employees, and maintained relationships with customers and suppliers, consistently accomplishing multiple tasks within established timeframes while ensuring high-quality service delivery.

• Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
• Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.

Managed client relations by professionally addressing customer issues and requests, ensuring a positive experience. Responsibilities included supervising and training staff, overseeing inventory management, and handling financial aspects, such as budget management and monthly incentives. Leveraged strong communication, problem-solving, and leadership skills to enhance customer satisfaction and team performance. Successfully resolved disputes, cross-trained employees, and maintained relationships with customers and suppliers, consistently accomplishing multiple tasks within established timeframes while ensuring high-quality service delivery.

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maintained accurate cash drawer of R 20000 per shift.