Shaun Booysen
Service Consultant
Summary
Professional Objective :
With 5 years of experience as a Service Consultant at Capitec Bank, I strive to deliver exceptional client service by efficiently managing transactions, resolving client concerns, and promoting innovative banking solutions. My aim is to leverage my expertise and communication skills to enhance customer satisfaction while contributing to the success of the bank. I am dedicated to building long-lasting client relationships and driving financial growth for both clients and the organization.
Overview
6
6
years of professional experience
Work History
Service Consultant
Capitec Bank
07.2019 - Current
I am a experienced Service Consultant with a strong background in client service, financial solutions, and transactional banking. Adapt at building client relationships, providing tailored banking solutions, and educating customers on digital platforms. Passionate about delivering exceptional service and exceeding sales targets in a regulated environment.
Ensure compliance with company policies and the treating customers fairly (TFC) principles.
Maintained Ethical standards and upheld the company's values in all interactions
Education
NQF4 -
BankSeta/Cornerstone
Klerksdorp 2023
Grade 12 -
Hoërskool Schoonspruit
Klerksdorp12.2010
Skills
●Customer Relationship/Service
●Financial Product Knowledge
●Digital Banking Education
●Regulatory Compliance
●Communication & Interpersonal Skills
●Analytical & Solution-Oriented Approach
●Support sales & cross-selling digital & self service channel promotion
●Ethical conduct & compliance communication & process adherence
Reference
● Marcel Hoorne - Capitec bank
Branch manager
Br004318@capitecbank.co.za
0877560334
● Jaco steynberg- Capitec bank
Branch manager operations
Jacosteynberg@capitecbank.co.za
0846886490
Person details
● Martial status : Married
● Gender : Male
Timeline
Service Consultant
Capitec Bank
07.2019 - Current
NQF4 -
BankSeta/Cornerstone
Grade 12 -
Hoërskool Schoonspruit
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