Rental Manager
Sotheby's International Realty
Clearwater, Gauteng
07.2025 - Current
- Assisted in managing rental agreements with customers to clarify terms, conditions, and rental periods.
- Input new rental beneficiaries and tenants into the PayProp rental system.
- Collected all body corporate and municipal accounts on time for billing purposes.
- Ensured all invoices and utilities were billed promptly.
- Addressed customer complaints with empathy and professionalism to resolve issues and support positive relationships.
- Responded to customer enquiries via telephone, email, and in person, delivering prompt and informative service.
- Provided regular financial and performance updates to property owners to aid informed decision-making.