Hi, I’m
Sharon Van Drunick
Leader (Manager)
Summary
As a highly skilled, award-winning, and internationally qualified Aesthetician with over 30 years of experience. I excel in delivering a wide range of treatments while adeptly managing teams. My proven expertise in communication and exceptional client service has resulted in excellent client retention. I have successfully more than doubled my Skin Renewal Branch's turnover in just over two years. With a strong foundation in sales and proficiency in numerous machines and brands. I am recognized for diligently assisting clients with inquiries, special requests, and enhancing skin treatments. Consistently executing strategies for optimal results. I am committed to expanding my knowledge and skills at every opportunity. Passionate about advancing industry standards through continuous learning and adaptation. I excel at nurturing client relationships and fostering recurring business, bringing forth valuable industry experience and a passion for excellence as an experienced and self-motivated therapist and leader/ manager.
Overview
30
years of professional experience
Work History
Skin Renewal (Parkhurst Branch)
Leader (Manager)
08.2020 - Current
Job overview
- Managed a team of professionals to achieve organizational goals and maintain high productivity levels.
- Monitored competitor activity closely, using insights to devise strategies for maintaining a competitive edge in the industry.
- Running the operations, of the day to day schedule, of all the Doctors and Therapists.
- Patient communication : Answering of incoming Calls; Voicemail; e-mails; What's App; AestetixCRM; Walk-in's and Company communication Teams.
- Making sure that the budget(s) are reached.
- KPI's
- Stock Check, Accepting & Ordering of stock , Invoicing
- Banking
- Working on retention of patients and clients.
- Retail/ Sales - Skin Ceuticals; Neostrata; Heliocare; Lamelle; Lycoderm; Medford; RID Supplements
- Assisting with Social Media
- Zenoti Medspa Software
- Computer literate
Skin Renewal (Westrand Branch)
Senior Aesthetician Therapist
01.2016 - 08.2020
Job overview
- Sterilized equipment for patient treatments.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Reduced appointment cancellations by implementing effective reminder systems and maintaining open communication with clients. Rebooking and follow up after treatments.
- Provided clients with knowledge of all cosmetic services being provided.
- Enhanced clinic revenue through upselling additional services and retail products during consultations.
- Chemical peels, Microdermabrasion
- Laser treatments (Variety of skin treatments & Laser hair removal) - Titan /IPL/ Limelight/ NdYag Cutera/ Acutip/ Fraxel Laser
- Radio frequency
- Cryo fat freezing
- Carboxy treatments
- Dermapen / Raffine needling
- PDT (Photo Dynamic Therapy)
- Transdermal Therapy
- Deep Cleanses, Medical facials, Hydro Touch
- Waxing
- Retail/ Sales - Skin Ceuticals; Neostrata; Dermaquest; Heliocare; Lamelle; Lycoderm; Medford; RID Supplements
Renaissance Spa
Therapist Manager & Front Of House
07.2015 - 12.2015
Job overview
- Running Therapist Schedule, Bookings and confirmations
- Communication with patients/ clients - Phones; email; sms; What's App; Walk-in's.
- Marketing. Promoting/ Selling of membership(s).
Van Drunick & Roelofse Attorneys
Practice Manager
07.2012 - 07.2015
Job overview
- Managed daily practice operations to optimize management and billing functions.
- Improved practice revenue through effective financial management and strategic cost reductions.
- Assisting with Debt collecting & File recoveries
Sharon's Health & Skincare Clinic
Manager, Therapist & Owner
03.1999 - 07.2012
Job overview
- Running day to day operations of clinic, finance, stock, orders, invoicing etc
- All Skin and Body treatments and Wedding / Special occasion Make-up
- Retail/ Sales
Education
AWARDS - NATIONALSouth Africa
University Overview
- Recipient of FINALIST - BEST THERAPIST IN SOUTH AFRICA, 2004
- Recipient of BEST RETAILER AWARD ARTDECO IN SOUTH AFRICA, 2003
- Recipient of BEST RETAILER AWARD MATIS IN SOUTH AFRICA, 2002
- Recipient of MATIS BEST UP & COMING SALON IN SOUTH AFRICA, 2001
CIDESCO INTERNATIONALStellenbosch, Cape
12-1993
University Overview
- Diplome International CIDESCO - Comite International D'Esthetique et de Cosmetologie
BRITISH CONFED AADStellenbosch, Cape
12-1992
University Overview
- Advanced Aesthetics Diploma
- CIBTAC AAD
- BABTAC
- Additional Subject: Aromatherapy
BRITISH CONFEDStellenbosch, Cape
12-1992
University Overview
- Confederation of International Beauty Therapy and Cosmetology Diplome
- Aesthetician & Electrologist
Institute of Clinical AromatherapyLondon - England
01-1992
Stellenbosch AcademyStellenbosch, Cape
01-1992
University Overview
- Masters Diploma
Stellenbosch AcademyStellenbosch, Cape
01-1992
University Overview
- Aesthetician Diploma
Stellenbosch AcademyStellenbosch, Cape
01-1992
University Overview
- Certificate - Basic Electrical Epilation
Skills
Sales
Additional Information
REFERANCES:
- Victor Snyders - CEO Skin Renewal
victor@skinrenewal.co.za
+27833249990
- Janine Pfister - OPS Manager & HR Skin Renewal
janine@skinrenewal.co.za
+27827297050
Timeline
Leader (Manager)
Skin Renewal (Parkhurst Branch)
08.2020 - Current
Senior Aesthetician Therapist
Skin Renewal (Westrand Branch)
01.2016 - 08.2020
Therapist Manager & Front Of House
Renaissance Spa
07.2015 - 12.2015
Practice Manager
Van Drunick & Roelofse Attorneys
07.2012 - 07.2015
Manager, Therapist & Owner
Sharon's Health & Skincare Clinic
03.1999 - 07.2012
AWARDS - NATIONAL
CIDESCO INTERNATIONAL
BRITISH CONFED AAD
BRITISH CONFED
Institute of Clinical Aromatherapy
Stellenbosch Academy
Stellenbosch Academy
Stellenbosch Academy
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