Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline
Social Auxiliary Worker

Sharon Thabisile Masango

Mythezensloop
Cape Town,WC
7
Languages
7
years of professional experience

Highly dedicated and registered Social Auxiliary Worker with a code 10C1 driving licence and proven experience providing comprehensive support to Social Workers and vulnerable populations, seeking to leverage extensive knowledge of South African social welfare services and ethical practices to promote social well-being and community empowerment within your esteemed organization.

Work History

Social Auxiliary Worker

1 Year
Mythezensloop | 01.2025 - 01.2026
  • Supported social workers in delivering comprehensive development services to vulnerable individuals, groups, families, and communities affected by gender-based violence and HIV/AIDS.
  • Collaborated with social workers to recommend best courses of action for clients and families, improving service delivery.
  • Maintain accurate and confidential client records
  • Facilitate crisis intervention and support
  • Facilitated crisis intervention sessions to provide immediate support to clients in distress.
  • Advocate for client welfare and access to needed services
  • Educated clients on coping mechanisms and problem-solving techniques, assisting them in setting and achieving personal goals.
  • Evaluate the progress of clients and adjust treatment plans as necessary
  • Monitor and manage client progress and outcomes
  • Lead workshops and group activities designed to improve life skills
  • Provide referrals to external resources when appropriate

Social Auxiliary Worker

3 Years
Anova Health Institute | 01.2022 - 01.2025
  • Successfully supported social workers in delivering comprehensive development of over 150 vulnerable individuals, groups, families, and communities impacted by substance abuse, domestic violence and HIV/AIDS.
  • Assisted social workers in managing cases related to social instability, providing direct support and implementing crisis intervention strategies.
  • Provided continuous support, basic counselling, and guidance to individuals and families, implementing interventions that stabilized social environments and promoted well-being.
  • Monitored and evaluated intervention effectiveness monthly, reporting progress to supervisors and identifying strategies to enhance client outcomes.
  • Assessed clients' needs, situations, strengths, and support networks to effective care planning.
  • Facilitated client access to essential resources and social services through advocacy and referrals, ensuring positive outcomes for clients.
  • Monitored and evaluated the effectiveness of interventions monthly, reporting progress to supervisors and contributing to the identification of amended strategies for improved client outcomes.
  • Assessed clients' needs, situations, strengths, and support networks to develop effective care planning.
  • Managed client case files meticulously, ensuring compliance with all applicable policies, regulations, and procedures.
  • Ensured comprehensive management of client case files for effective service delivery. meticulously, ensuring compliance with all applicable policies, regulations, and procedures.
  • Collaborated with social workers to make informed recommendations on the best course of action for clients and families, enhancing service delivery quality
  • Actively engaged in promotion, prevention, protection, rehabilitation, outreach, and empowerment initiatives, reaching an average of 30 community members per initiative.

Social Auxiliary Worker

1 Year
NICDAM | 01.2021 - 01.2022
  • Supported social workers in managing cases of social instability, delivering direct support and executing crisis intervention strategies to stabilize clients.
  • Collaborated with social workers to make informed recommendations on the best course of action for clients and families, enhancing service
  • Provided holistic client support through emotional guidance, practical assistance (e.g., food access, housing, grants), and essential life skills training to empower individuals.
  • Assisted social workers in managing cases related to social instability, providing direct support and implementing crisis intervention strategies.
  • Managed client case files meticulously, ensuring compliance with all applicable policies, regulations, and procedures.
  • Worked alongside social workers to develop informed recommendations for client and family interventions, improving overall service delivery.

Social Auxiliary Worker

3 Years
Johannesburg Society for the Blind | 01.2019 - 01.2022
  • Supported social workers in delivering specialized social services, focusing on the care, support, and development of individuals within the blind community.
  • Facilitated program implementation and group activities, enhancing community development initiatives for visually impaired clients.
  • Collected and analyzed information to identify appropriate interventions, supporting planning of effective programs.
  • Maintained accurate records and data for interventions and outcomes, ensuring compliance with organizational standards.
  • Reported daily and weekly to supervisors on client progress and operational activities, maintaining transparent communication.

Education

NQF5 - HIV/AIDS Counselor and Management

Boston City College | 01-2025

- Social Auxiliary Worker NQF 5

Hatfield City College | 01-2019

High School Diploma - Ms Office

Quest Computer Skills | 01-2015

High School Diploma - Grade 12

Mphalali Senior Secondary School | 01-2007

Skills

Crisis Intervention
Social welfare policy
Social Policy Analysis
Social work ethics
Judicial system knowledge
Policy Advocacy
Cross-sector collaboration
Report writing
Client Focus
Problem-solving
Attention to Detail
Prioritization
Relationship management

Languages

English
Afrikaans
Xhosa
Zulu
Sesotho
Ndebele
Seswati

Timeline

Social Auxiliary Worker

Mythezensloop
01.2025 - 01.2026Read More

Social Auxiliary Worker

Anova Health Institute
01.2022 - 01.2025Read More

Social Auxiliary Worker

NICDAM
01.2021 - 01.2022Read More

Social Auxiliary Worker

Johannesburg Society for the Blind
01.2019 - 01.2022Read More

Mphalali Senior Secondary School

High School Diploma from Grade 12
Read More

Quest Computer Skills

High School Diploma from Ms Office
Read More

Hatfield City College

from Social Auxiliary Worker NQF 5
Read More

Boston City College

NQF5 from HIV/AIDS Counselor and Management
Read More
Sharon Thabisile MasangoSocial Auxiliary Worker