Sharon Masuku
Sales Associate
Port Elizabeth,South African
Summary
Highly-motivated Stock Controller dedicated to improving operational efficiency in warehouse environments through diligent stock management and effective leadership. Uses exceptional communication and organisational skill to ensure accurate, timely inventory management, achieving operational goals.
Overview
9
9
years of professional experience
Work History
Stock controller
Mount Pleasant Motors ENGEN GARAGE
Port Elizabeth Eastern Cape , South Africa
01.2025 - Current
- Investigated missing items, discrepancies and losses.
- Documented department SOPs and enforced adherence to procedures to reduce errors.
- Maintained neat and clean store areas in line with health and safety policies.
- Monitored stock movement, swiftly addressing any discrepancies or issues identified.
- Supervised warehouse operations, enforcing proper inventory management procedures.
- Controlled best before dates to properly utilise stock.
- Implemented a new product ordering system to reduce waste and improve cost-effectiveness.
- Improved stock control systems by diligently conducting inventory audits.
- Used barcode scanners to document inventory transactions, maintaining accuracy and efficiency throughout stock room.
- Followed stock adjustment procedures to correct inaccuracies in cycle counting activities.
- Conducted regular stock takes, ensuring accurate inventory at all times.
Retail cashier
Mount Pleasant Motors ENGEN GARAGE
Port Elizabeth, South African
08.2017 - 01.2025
- Managed returns and exchanges to ensure customer satisfaction.
- Participated actively in stock take exercises contributing towards keeping accurate records on inventory.
- Assisted with inventory management, bolstering product availability.
- Mastered use of company's POS system for efficient checkouts.
- Handled large volumes of cash securely, preventing loss or theft.
- Established rapport with customers through friendly interaction, fostering loyalty.
- Helped maintain shop floor presentation standards by restocking shelves when needed.
- Resolved customer complaints with effective communication skills.
Education
Certificate of Higher Education - High school
Nkulumane high school
Bulawayo Skills
Stock-taking
Customer query resolution
Product return procedures
Cash drawer balancing
Merchant machine usage
In-Store promotions implementation
Point of sale operation
Health and Safety adherence
Multitasking mastery
Up-Selling products
Customer satisfaction focus
Excellent verbal communication
Credit and cash transactions
Timeline
Stock controller
Mount Pleasant Motors ENGEN GARAGE
01.2025 - Current
Retail cashier
Mount Pleasant Motors ENGEN GARAGE
08.2017 - 01.2025
Certificate of Higher Education - High school
Nkulumane high school