Summary
Overview
Work History
Education
Skills
Accomplishments
General - Description
Dependants
Personal Information
Timeline
Generic

Sharon Bhyat

Three Anchor Bay

Summary

Confident, organized, and detail-oriented professional with a strong value system applied to both my career and personal life. Possessing a focused, motivated, and disciplined approach to work, I understand the significance of hard work and effort in achieving desired outcomes. As an analytical thinker, I apply this mindset to all tasks, emphasizing the importance of clarity in identifying optimal solutions for challenges. With a strong foundation in communication and problem-solving, I am ready to learn and grow in a sales management environment. Bringing a solid grasp of customer service principles and the ability to quickly adapt to new sales strategies and techniques. Eager to use and develop leadership and analytical skills in the desired position. Goal-oriented with distinguished experience in sales service offering industries and proven leadership abilities. An expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

14
14
years of professional experience

Work History

Sales Manager

Brean Timbers T/a Brean Logistics
10.2023 - 03.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

New Business Development Representative

Value Truck Rental
09.2016 - 09.2023
  • Monitored industry trends to stay ahead of emerging technologies, adapting sales strategies accordingly.
  • Continuously improved personal sales technique by seeking constructive feedback from peers, managers, and clients alike.
  • Expanded client base through targeted outreach efforts, resulting in increased sales.
  • Elevated customer satisfaction by promptly addressing inquiries and providing comprehensive information about products and services offered.
  • Collaborated with cross-functional teams to develop comprehensive strategies for pursuing new opportunities.
  • Developed tailored presentations for potential clients, showcasing the unique value proposition of our products and services.
  • Generated new business leads by conducting market research and identifying potential clients.
  • Negotiated contracts with new clients, ensuring mutually beneficial terms for both parties involved.
  • Conducted thorough analysis of competitors'' offerings, identifying gaps where our solutions could provide additional value.
  • Built strong relationships with prospective clients to establish trust and increase likelihood of successful partnerships.
  • Provided timely updates on progress toward sales goals, informing management of any challenges or opportunities that arose during the process.
  • Developed knowledge of company products and services to make suggestions according to customer needs.
  • Managed needs of more than 10 customers at once using strong prioritization and multitasking abilities.
  • Negotiated contracts and closed sales with new and existing clients.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Sales Manager

First Car & Van Rental
02.2016 - 08.2016
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
  • Conducted comprehensive market research to identify new opportunities and trends.
  • Built relationships with customers and community to establish long-term business growth.

Account Executive

RBS Car Hire
03.2015 - 01.2016
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Streamlined account management processes for increased efficiency and improved client retention rates.
  • Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
  • Developed and maintained comprehensive understanding of competitive landscape to effectively position products and services.
  • Successfully managed portfolio of high-value accounts, maintaining focus on customer satisfaction and account growth.

New Business Executive

Kempston Truck Hire
07.2010 - 02.2015
  • Championed the use of data-driven insights to inform decision-making processes and drive results-focused initiatives.
  • Spearheaded the development of innovative marketing campaigns that drove brand awareness and generated leads.
  • Evaluated performance metrics regularly, making data-informed adjustments that increased overall effectiveness in achieving goals.
  • Expanded client base by identifying and targeting new business opportunities.
  • Developed strong relationships with clients for repeat business and referrals.
  • Conducted market research to identify emerging trends and potential growth areas.
  • Adapted communication strategies based on individual client preferences, facilitating better understanding and rapport building.
  • Negotiated lucrative contracts with key stakeholders, leading to long-term partnerships.
  • Cultivated a network of industry contacts who provided valuable insights into market trends and competitor activities.
  • Increased revenue by implementing effective sales strategies and techniques.
  • Leveraged expertise in negotiation tactics to secure favorable terms during contract discussions, protecting company interests while maintaining positive relationships with partners.
  • Maintained connections with clients through proactive communication, supporting lead generation and partner satisfaction.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Negotiated prices, terms of sales and service agreements.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Contributed to team objectives in fast-paced environment.

Education

Public relations diploma -

Damelin College
01.2001

1st Year MBA - not completed

University of London
01.1990

Legal Secretarial diploma -

Fairhills Secretarial College
01.1988

Matric -

Boston House College
01.1987

Skills

  • Relationship building
  • Client relations
  • Negotiation
  • Attention to detail
  • Active listening
  • Solution selling
  • Time management
  • Planning
  • Productivity
  • Efficiency
  • Communication
  • Computer literacy
  • Sales
  • Marketing
  • Commitment
  • Loyalty
  • Multitasking
  • Organization
  • Business development
  • Administrative skills

Accomplishments

  • Ice Skating
  • PR The Med
  • Reiki Masters
  • Raising a child single handedly

General - Description

I describe myself as confident, diplomatic and self-motivated. The content and quality of my responsibilities I would handle with meticulous accuracy. I enjoy a challenge and tackle any problem and endeavor to do so with enthusiasm and to the best of my ability. I am a fast learner who strives for perfection in all tasks. I am committed and conscientious and reliable.

Dependants

1

Personal Information

  • ID Number: 6810180542082
  • Date of Birth: 10/18/68
  • Gender: Female
  • Nationality: South African
  • Marital Status: Divorced

Timeline

Sales Manager

Brean Timbers T/a Brean Logistics
10.2023 - 03.2024

New Business Development Representative

Value Truck Rental
09.2016 - 09.2023

Sales Manager

First Car & Van Rental
02.2016 - 08.2016

Account Executive

RBS Car Hire
03.2015 - 01.2016

New Business Executive

Kempston Truck Hire
07.2010 - 02.2015

1st Year MBA - not completed

University of London

Legal Secretarial diploma -

Fairhills Secretarial College

Matric -

Boston House College

Public relations diploma -

Damelin College
Sharon Bhyat