Sharna Sharnay Abrahams
Administrative Coordinator
Goodwood
Summary
Administrative Coordinator supporting vehicle licensing, Natis document control, and compliance administration across fleet and client records. Coordinates 61+ client agreements, fines, and Etoll items per month for registration, reconciliation, and audit preparation while maintaining accurate records in DealerWise and related office systems. Strengthens process efficiency by identifying improvements, researching new technologies, and supporting implementation of 6+ improvements per quarter with the admin and compliance team. Professional with substantial experience in streamlining administrative operations and coordinating team efforts. Skilled in managing schedules, handling communications, and optimizing office workflows. Recognized for strong organizational abilities and adaptability to changing demands. Effective collaborator focused on achieving results and supporting organizational goals.
Overview
1
1
Language
1
1
Certification
17
17
years of professional experience
Work History
Administrative Coordinator
Cape Finance Corporation
Cape Town
03.2024 - 08.2026
- Assist in the coordination of admin functions, including:
- Registration and deregistration of Natis documents.
- Renewal/First time licensing of the rental fleet.
- Documentation and reconciliation of Etoll, Fines and Beames.
- Receiving of natis documents and recording on DealerWise software.
- Recording of documentation received.
- Assistance in the review and audit of client agreements pre and post payment.
- Assist the Admin and Compliance manager with compliance in Employment Equity reporting, Social and Ethics Committee, SDL representative (WSP/ATR reporting), POPI act, and more.
- Identify areas for improvement in the company processes and help to drive efficiency, this includes research into new technologies and supporting with implementation.
- March 2024 - 04 August 2026
- Coordinated scheduling and logistics for executive meetings, ensuring efficient use of time and resources.
- Facilitated communication between teams, promoting collaboration and timely project updates.
- Developed training materials for new administrative staff, improving onboarding efficiency and knowledge retention.
- Implemented office procedures that increased workflow efficiency and reduced operational delays.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Natis Administrator
We Buy Cars
Cape Town
02.2018 - 02.2024
- Assisting walk-in clients & dealers
- Maintaining office systems
- Admin Assistant to Vehicle Sales Personnel
- Admin Assistant to Vehicle Vehicle Buyers
- Liaison between branch and Head office
- Manage office equipment and supplies
- Monthly reporting.
- Knowledge of how the Vehicle industry works (and the terminology used)
- Manage correspondence (emails, letters, packages, phone calls, etc.)
- Dealing with RC1 (Traffic Department)
- Assist with HR matters
- Adhoc assistance for the finance department
- Credit & debit accounts
- Invoicing
- February 2018 - February 2024
- Oversaw inventory management, implementing tracking systems to improve accuracy and efficiency.
- Coordinated logistics for vehicle transportation, optimizing delivery schedules and reducing turnaround times.
- Managed vehicle acquisition processes, ensuring compliance with company policies and regulations.
- Led initiatives to enhance customer service protocols, fostering positive relationships with clients and increasing satisfaction rates.
- Mentored junior staff in best practices for administrative tasks, promoting skill development and team cohesion.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Receiving Administrator
Runway Sale
Cape Town
12.2016 - 03.2018
- Count, weigh or measure items of incoming shipments to verify information against invoices.
- Examine and unpack incoming shipments - record shortages and reject damaged items.
- Route items to various departments
- Check in inbound inventory and administer the processing
- Trace and track shipments to ensure timely delivery
- Monitor the returns process to clients
- Verify and log receipts
- Investigate and resolve situations where items received are not properly documented in the daily receipt log
- Ensure that all documents and material received in the warehouse are of satisfactory quality.
- December 2016 - March 2018
- Managed inventory control processes to ensure timely and accurate stock receipt.
- Expedited processing time by unloading trucks efficiently using pallet jacks and forklifts when necessary.
- Assisted in training new employees on proper receiving procedures, contributing to a more skilled workforce.
- Enhanced communication with suppliers, ensuring timely deliveries and accurate order fulfillment.
Personal Assistant
PTJ Projects Construction Company
Cape Town
04.2016 - 01.2018
- Answering telephone calls and taking messages
- Managing diaries (Arranging appointments and meetings)
- Typing/word processing and Filing
- Travel arrangements (Booking transport and accommodation)
- Managing databases
- Implementing and maintaining procedures/administrative systems
- Liasing with staff, suppliers and clients
- Preparing letters, presentations and reports
- Liasing with claim handlers and insurance SPs
- Payroll preparation
- Credit & debit accounts
- Bank recons
- Managing projects managers
- April 2016 - January 2018
- Managed complex scheduling and calendar coordination for executives.
- Organized travel arrangements and itineraries for multiple stakeholders.
- Developed and maintained project documentation to support team objectives.
- Used discretion when handling confidential information.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
Administrator (Intern)
Cape Peninsula University of Technology, Bellville
Cape Town
06.2014 - 12.2015
- PA to the Dean of Faculty of Engineering
- Answering calls, caller’s inquiries whenever possible. Greet, assist and/or direct students, visitors and the general public.
- Scheduling Meetings, Arranging Travel and Accommodation, Taking Minutes, Writing Reports, Correspondence, Preparing Drafts
- Organizing Office Activities and Events.
- Stock management, Preparing Drafts
- June 2014 - December 2015
- Informed and supported business leaders through consistent communication and administrative support duties.
- Compiled and analyzed data to produce reports.
- Created and maintained detailed records of all office activities.
- Supported staff on special assignments and ad hoc projects.
Various
Student Part-time Jobs
Cape Town
07.2009 - 02.2014
- Identity (Jan 2013 - Feb 2014) - Admin/Sales Asst
- Pearson Education (Mar - Dec 2012) - Admin Asst
- @ Home Living Space (Sep - Dec 2011) - Sales Asst
- Roxy Canal Walk (Oct 2010 - Jan 2011) - Sales Asst
- Sportmans Warehouse (Jul 2009 - Jan 2010) - Sales
- Duties for above included:
- Reception / Front-office duties / Admin assist
- Travel arrangements for management.
- Liasing with clients, suppliers & other branches.
- Ordering and Receiving stock.
- Processing and managing stock orders.
- Arranging meetings and taking minutes.
- Replenishing stationary stock levels.
- Arranging catering of meetings and conferences.
- Product Sales - achieving monthly sales targets
- Verifying client application documentation.
- Cash ups (handling money).
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
01-2008
Grade 5 - Grade 9
National Diploma - Legal Secretary
01-2014
N6
National Certificate Vocational - undefined
01-2012
Grade 10 - 12
Skills
Advanced MS Excel
Customer Service
Computer literate
Office administration
Document control
Microsoft Office Suite
Calendar management
Meeting coordination
Correspondence management
Executive support
Certification
CAP - Certified Administrative Professional
LEADERSHIP, AWARDS & ACHIEVEMENTS
2010-2016: Vacation Bible School (VBS) Music Director - Silvertown Baptist Church, Athlone - Briarlake Baptist Church, Georgia, 2013: SRC (Northlink College), 2012: SRC (Northlink College), 2012: Spades Peer Educator, 2011: Top 5 Student (Northlink College), 2009: SRC (Eros Cerebral Palsy School), 2009: Prefect (Eros Cerebral Palsy School)
Timeline
Administrative Coordinator - Cape Finance Corporation
03.2024 - 08.2026
Natis Administrator - We Buy Cars
02.2018 - 02.2024
Receiving Administrator - Runway Sale
12.2016 - 03.2018
Personal Assistant - PTJ Projects Construction Company
04.2016 - 01.2018
Administrator (Intern) - Cape Peninsula University of Technology, Bellville
06.2014 - 12.2015
Various - Student Part-time Jobs
07.2009 - 02.2014
Northlink College (Parow Campus) - National Certificate Vocational,
Northlink College (Parow Campus) - National Diploma, Legal Secretary
Eros Cerebral Palsy School - High School Diploma,