Sharmane Nthabiseng Malindisa
Sales And Customer Service Representative
Springs
Summary
Dynamic Sales Representative with a proven track record at Expert Mining and Engineering, excelling in customer relationship building and sales development. Achieved top performer status by increasing sales revenue and enhancing client satisfaction. Skilled in utilizing CRM tools and effective negotiation, driving business growth through strategic planning and exceptional service.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Sales Representative
Expert Mining and Engineering
12.2021 - Current
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Implemented CRM tools to track customer interactions and sales progress.
- Exceeded sales targets through effective planning and goal setting.
- Set and achieved company defined sales goals.
- Negotiated prices, terms of sales and service agreements.
- Built diverse and consistent sales portfolio.
Data Capturer
Ekurhuleni Municipality (EPWP) Aurum. Crystal Park Clinic
10.2016 - 02.2017
- Excelled in working independently as well as collaborating with teams, utilizing strong multitasking skills to manage competing priorities.
- Maintained strict confidentiality while handling sensitive client information and records.
- Corrected data entry errors to prevent duplication or data degradation.
- Verified accuracy and validity of data entered in databases
- Assisted in the development of new data management procedures, contributing to a more efficient work environment.
- Updated and maintained customer information, documents and records.
Financial Advisor
Old Mutual Group Schemes
06.2015 - 08.2016
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle postretirement.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Education
High School Diploma -
Thuto-thebe Secondary School
Standerton 05.2001 -
Skills
Customer service
Sales development
Time management
Client service
Sales closing
Customer relationship building
Sales consultation
Business development
Product and service knowledge
Network development
Interpersonal communication skills
Lead prospecting
Proposal development
Sales expertise
Timeline
Sales Representative
Expert Mining and Engineering
12.2021 - Current
Data Capturer
Ekurhuleni Municipality (EPWP) Aurum. Crystal Park Clinic
10.2016 - 02.2017
Financial Advisor
Old Mutual Group Schemes
06.2015 - 08.2016
High School Diploma -
Thuto-thebe Secondary School
05.2001 -
Languages
English
Advanced (C1)
IsiZulu
Bilingual or Proficient (C2)