Skilled Human Resources Specialist with background in managing comprehensive HR tasks, including recruitment and employee relations. Possess strong communication, negotiation, and conflict resolution skills to effectively address and improve workplace dynamics. Implemented innovative staff development programs that significantly enhanced team performance and productivity. Adapt at navigating complex HR software systems to streamline administrative processes.
Overview
16
16
years of professional experience
Work History
Personnel Officer
South African Police Service
Sandton
09.2009 - Current
Investigated complaints from employees about discrimination or harassment issues.
Reviewed resumes and applications from potential candidates for open positions.
Hired employees and processed hiring-related paperwork.
Addressed harassment allegations, work complaints or other employee concerns.
Managed the recruitment process including job postings, resume screening, interviewing applicants.
Advised management on matters related to labour relations activities such as union negotiations or grievances.
Interpreted and explained human resources policies, procedures or regulations.
Interviewed job applicants to obtain information on work history, education or job skills.
Analysed job descriptions to determine appropriate classification levels for new hires.
Evaluated performance reviews submitted by managers against established standards.
Provided guidance and support to supervisors regarding the interpretation of employment laws.
Conducted exit interviews and completed employment termination paperwork.
Prepared or maintained employment records using human resources management system software.
Resolved conflicts between staff members through mediation and arbitration techniques.