Summary
Overview
Work History
Education
Skills
Attributes
Personal Information
Further Education And Training
Disclaimer
references
Timeline
Generic
Shantel Lemohang  Ngwako

Shantel Lemohang Ngwako

Accounting Graduate
Soweto

Summary

I am an Accountancy graduate with a Advanced Diploma obtained from the University of Johannesburg . I am looking to secure a graduate in training position to utilize and enhance my problem solving, design and analytical skills. I possess a practical work experience of working in a fast paced environment and the ability to work within a team, a multiracial and multi-disciplinary group.

Overview

3
3
years of professional experience
1
1
year of post-secondary education
3
3
Languages

Work History

Customer Specalist

Heycarter
03.2024 - Current

• Utilizing Carter CRM system effectively to perform their role in line with company operating procedures.

• Ability to work effectively across all relevant systems.

• Strictly adhering to proper lead management processes. • Follow proper procedures and rules in relation to validated transfers.

• Provide exceptional customers service as first customer point of contact.

Examination Assistant

Department of Education
01.2021 - 01.2021
  • Waiting place, Work examination, Assistant in marking, Counting marks, Scan scripts, Giving feedback, Counting scripts

Education

Matric -

Kismet Combined School
Vryburg, South Africa
01.2018 - 12.2018

Diploma in Accountancy NQF Level 6 - Accounting

University of Johannesburg
Gauteng
04.2001 -

Advanced Diploma in Accountancy NQF LEVEL 7 - Accounting

University of Johannesburg
Gauteng
04.2001 -

Higher Cetificate in Buiness Management - Business Management

Rosebank College
Gauteng
04.2001 -

Skills

  • Complaint Handling

  • CRM Software

  • Call center experience

  • Microsoft Excel

Attributes

  • COMPUTER LITERACY (MS WORD, POWERPOINT, EXCEL)
  • GOOD COMMUNICATION SKILL
  • INTERPERSONAL SKILL
  • GOOD TIME MANAGEMENT
  • WORK UNDER PRESSURE
  • LEADERSHIP SKILL
  • PROBLEM-SOLVING SKILLS

Personal Information

  • ID Number: 010204 0296 083
  • Health Status: Excellent
  • Criminal Record: None
  • Date of Birth: 02/04/01
  • Gender: Female
  • Nationality: South Africa
  • Marital Status: Single

Further Education And Training

  • University of Johannesburg, Diploma In Accountancy, 2022, End-User Computing, Active Citizenship, Communication, Business Law, Economics, Mathematics: Finance & Business, Intro To Business Management, Financial Accounting, Auditing and Internal Control, Cost and Financial Management, Taxation, Sage Pestal
  • University of Johannesburg, Advanced Diploma In Accountancy, Current - November 2023, Accounting, Governance And Control, Taxation, Financial Numeracy, Business Ethics and Citizenship
  • Rosebank college, Higher Certificate in Business Management, 2019, Accounting, Project Management, Marketing, Business Management

Disclaimer

I, Ngwako Lemohang Shantel declare that all the information given above and documents are true and correct to the best of knowledge and I take full responsibility for their correctness.

references

Name : Mr Mothiba

Position marking center manager 

Contact Number : 076 371 6332


Name : Anathi Dyantyi 

position carter : team leader

contact number : 0742816753

Timeline

Customer Specalist

Heycarter
03.2024 - Current

Examination Assistant

Department of Education
01.2021 - 01.2021

Matric -

Kismet Combined School
01.2018 - 12.2018

Diploma in Accountancy NQF Level 6 - Accounting

University of Johannesburg
04.2001 -

Advanced Diploma in Accountancy NQF LEVEL 7 - Accounting

University of Johannesburg
04.2001 -

Higher Cetificate in Buiness Management - Business Management

Rosebank College
04.2001 -
Shantel Lemohang NgwakoAccounting Graduate