SHANTELL MDLULI
RECEPTIONIST
MIDDELBURG
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Office Administrative Assistant
THUKWANE JABU ATTORNEYS
middelburg
03.2023 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Created and updated records and files to maintain document compliance.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Authored business documents to organize and emphasize information quickly and effectively.
Administrative Clerk
MARISANA MASHEDI INCORPORATED
MIDDELBURG
01.2019 - 12.2022
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
Cashier
BULKDIESEL ON N4
MIDDELBURG
04.2017 - 12.2018
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Tallied cash drawer at beginning and end of each work shift.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Performed cash, card and check transactions to complete customer purchases.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Operated cash register to record transactions accurately and efficiently.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Worked with floor team and managers to meet wide range of customer needs.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Education
No Degree - CYBER WISE PROGRAM
LOVE LIFE CYBER WISE
SOUT AFRICA 04.2001 -
No Degree - Ancillary Health Care Level 4
Kwaguqa Learning Center
South Africa 04.2001 -
No Degree - High School Educution
Ilanga Secondary School
South Africa 04.2001 -
Skills
Office administration
Documentation and reporting
Multi-line phone proficiency
Mail distribution
Program files maintenance
Paperwork drafting
Document conversion
Mail handling
Legal administrative support
Customer and client relations
Administrative support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Timeline
Office Administrative Assistant
THUKWANE JABU ATTORNEYS
03.2023 - Current
Administrative Clerk
MARISANA MASHEDI INCORPORATED
01.2019 - 12.2022
Cashier
BULKDIESEL ON N4
04.2017 - 12.2018
No Degree - CYBER WISE PROGRAM
LOVE LIFE CYBER WISE
04.2001 -
No Degree - Ancillary Health Care Level 4
Kwaguqa Learning Center
04.2001 -
No Degree - High School Educution
Ilanga Secondary School
04.2001 -