Shantal Megan Morsner

1. Planning & Conceptualization:

• Understanding Requirements: Event managers need to grasp the event's goals, target audience, and specific needs of the client or organization.
• Developing Concepts: They brainstorm and generate ideas for the event, including themes, activities, and overall experience.
• Setting Budgets and Timelines: Establishing realistic financial plans and deadlines is crucial for successful execution.
• Venue Selection: Finding and securing appropriate venues that meet the event's requirements and budget.
• Vendor Negotiation: Researching, negotiating with, and securing services from various vendors like caterers, decorators, and entertainment.

2. Logistics and Operations:

• Coordinating Logistics: Managing all aspects of the event's physical setup, including seating arrangements, audio-visual equipment, and other necessary resources.
• Managing Schedules: Creating and maintaining detailed schedules for all event activities, ensuring smooth transitions between different segments.
• On-site Management: Overseeing the event on the day, ensuring everything runs according to plan and addressing any issues that may arise.
• Contingency Planning: Developing backup plans to address potential problems and ensure the event can continue smoothly.

3. Communication and Stakeholder Management:

• Client Communication: Maintaining regular contact with clients to provide updates, address concerns, and ensure their satisfaction.
• Vendor Communication: Coordinating with vendors to ensure they are prepared and have the necessary information.
• Team Management: Delegating tasks to team members, providing guidance, and ensuring everyone is aware of their responsibilities.
• Marketing and Promotion: Creating marketing materials, managing social media, and advertising the event to reach the target audience.

4. Post-Event:

• Evaluation and Reporting: Assessing the event's success, gathering feedback, and creating reports to analyze performance.
• Financial Reconciliation: Ensuring all invoices are paid, and the event budget is reconciled.
• Relationship Management: Following up with clients, vendors, and team members to maintain positive relationships.
• Duties and Responsibilities: Manager for 3 Brands

• Volunteered for two major Charity Organisations
• British Red Cross – Internal Fund Raiser organiser I Youth Educator
• SOCO – Save our Children Online
• Duties and Responsibilities:

BRITISH RED CROSS

• Learning and development team ensures every staff member is equipped to use their systems and feels fully supported in their role
• Our first aid training youth development (“inclusion not exclusion” and “first aid fire and escape” was my main focus)
• Humanitarian education team equips young people and adults with the knowledge and skills to make sense of the world around them and to act in the right way at the right time.

SOCO –, "Save Our Children Online"

• Protect children from various forms of harm, including online exploitation and abuse. Organizations like Save the Children actively work on child protection initiatives, including online safety. They focus on raising awareness, providing resources for children and adults, and advocating for policies that enhance child safety online.

I operated as a decoy recovering integral information to lead up to sting operations to discover detect and apprehend suspects that were harming children on line in a predatory manner with cyber deceit

• Duties and Responsibilities:
• Development, production and delivery of projects from proposal right up to delivery.
• Delivering events on time, within budget, that meet (and more importantly exceed) expectations.
• Setting, communicating and maintaining timelines and priorities on every project
• Communicating, maintaining and developing client relationships
• Managing supplier relationships
• Managing operational and administrative functions to ensure specific projects are delivered efficiently
• Providing leadership, motivation, direction and support to your team
• Travelling to onsite inspections and project managing events
• Being responsible for all project budgets from start to finish.
• Ensuring excellent customer service and quality delivery
• Managing team of sales consultants, operations consultants, equipment persons & external facilitators.
• Reports / Sales and Operations
• Accounts / Recons and Project Management
• Marketing & Design
• Level 3 First Aid Attained

Duties and Responsibilities:

• Personal Loans / Consolidation of Debt / Home Loans/Bonds / Medical Aid Life Policies Office Furniture / Order / Stock Control Presentations / Tenders / Proposals / invoices / Basic Booking Keeping daily recons / Sales – full sales control (telephonic, and customer visits) Customer Care / Marketing – mostly electronic marketing (website administrator, updating of all advertising on internet)
• Reason for leaving: Company went into liquidation

Duties and Responsibilities:

• Assisting all four directors (executive directors of House of Coffees).
• Sales and Marketing, Imports and Exports, Merchandising, Warehouse and Deliveries.
• All advertising, web, and design work was handled internally by me. All conferences, exhibitions, and seminars were planned and booked by me.
• Imports and Exports
• Proposals and Presentations.
• Franchise Systems
• General Secretarial Functions – Appointments / Minutes / Admin
• Managing and assisting all agents in National and Sub-Saharan Africa.

Duties and Responsibilities:

• Secretarial and Administrative Duties.
• Manage all marketing for CAP.
• Diary Management.
• Project planning and management.
• Tenders and Events Coordination.
• Conferences, Stock Control.
• Leasing contracts.
• Assisting technical and sales teams with quotations and sales.
• Coordinate repairs and refurbishments on equipment.
• Customer care – Liaise with clients.
• Oversee the telesales team – they reported to me. On the Health and Safety Board, I completed Level 2 First Aid and conducted safety drills.
• On the Health and Safety Board, I completed Level 2 First Aid and conducted safety drills.

Duties and Responsibilities:

Office Relations:

Receipting: - Daily reconciliations of all incoming monies, - Handle Nedbank C/Saver, allocating all trust funds, interest splits, and receipts - Unlinking of investment accounts.

Unknown Deposits - Liaising with various banks -

Liaising with clients Investments

Opening investment files on the system; handling of receipts; ensure that investment documents are attached to printed statements; linking of investments; occupational rental - M/Star/Finrent (2,641 various properties); obtaining the correct file to allocate monies and ensuring that a cheque requisition is made with the attached statement, made out to MStar or Finrent. (The same applies with deeds of sale, acknowledgement.)

Occupational Rental - M/Star/Finrent (2,641 various properties) - Obtaining the correct file to allocate monies and ensuring that a cheque requisition is made with the attached statement, made out to MStar or Finrent - (The same applies with Deeds of Sale, Acknowledgement.

• Reason for leaving: Better Financial Prospects

Duties and Responsibilities:

Management of 9 Sales Representatives.

Cold calling for business.

Ordering of materials.

Ordering of materials.

Organizing installations.

Organizing installations.

Supervision of fitters.

Supervision of fitters.

Handling of banking and basic bookkeeping.

General office administration.

• Reason for leaving: Owner relocated to the United Kingdom

• Duties and Responsibilities: § Supervision of 6 representatives § Handling quotations. § Diary management. § Data Capturing. § Client liaison. Customer Support § General PA support. § Typing, presentations, faxing. § Minutes of meetings. § Function / Events Planning
• Reason for leaving: I was employed on a contract basis, which I completed.

• Duties and Responsibilities: § Assisted with wildlife filming. § Castings for the TV adverts. § Hiring of equipment etc. § Designing magazine and video covers. § Setting and assisting with various advert shoots
• Reason for leaving: Temp Assignment

Duties and Responsibilities:

• Managing nine representatives in the retail and hospitality division.
• Travel / Events Planning.
• National and International Conferences, Exhibitions, and Seminars.
• Exhibitions and seminars.
• Imports and exports of products (equipment, coffee).