Shannon Stephens
Secretary / Administrative Assistant
Port Elizabeth,Eastern Cape
Summary
Professional Secretary/ Administrative Assistant with over 2 years of experience managing daily administrative support tasks and operations in multiple industries. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Personal Assistant
Liberty Life Agency
02.2019 - 11.2019
- Coordinated appointments with medical professionals.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Increased efficiency in administrative processes by implementing new organizational systems and tools.
- Ensured well-maintained professional image both internally and externally through diligent representation of executives.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Admin Assistant/ Front Desk Reception
Playtime Academy for Little Learners
01.2020 - 11.2020
- Self-motivated, with strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and fast-paced environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Spearheaded office supply inventory management, reducing costs by identifying necessary items before depletion occurred.
- Contributed to maintaining organized workspace by filing paperwork, updating contact lists, and managing mail distribution.
Secretary /Administrative Assistant
Industrial Power Products
05.2023 - Current
- Implemented new office procedures to improve workflow efficiency while reducing administrative errors.
- Assisted in event planning and execution for company functions such as social gatherings.
- Improved document processing times by implementing digital archiving systems and reducing paper waste.
- Provided clerical support to company employees by copying and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Updated spreadsheets and databases to track, analyze, and report on sales data.
- Managed over 20 phone and email correspondence and handled incoming and outgoing mail.
Education
High School Diploma -
Victoria Park High School
Port Elizabeth, South Africa 01.2014 - 12.2018
Skills
Office Administration
Sales Support
Customer Service
Spreadsheet Management
File systems management
Verbal and written communication
Inter-office communications
Tech-savviness
Computer Skills
Attention to Detail
Friendly, Positive Attitude
Computer Literacy
Microsoft Word, Microsoft Excel, Sage, Outlook
Personal Information
- ID Number: 000228 1591 087
- Date of Birth: 02/28/2000
- Gender: Female
- Nationality: South African
- Marital Status: Single
- Dependents: 0
Timeline
Secretary /Administrative Assistant
Industrial Power Products
05.2023 - Current
Admin Assistant/ Front Desk Reception
Playtime Academy for Little Learners
01.2020 - 11.2020
Personal Assistant
Liberty Life Agency
02.2019 - 11.2019
High School Diploma -
Victoria Park High School
01.2014 - 12.2018