Years of professional service in Credit Control
Hi, I’m
Shannon Rule
Credit Control
Cape Town,Western Cape
Summary
Credit Controller focused on improving department productivity and streamlining processes for efficiency. Resourceful and skilled professional with a quality-minded and customer-driven approach.
Versatile Credit Controller with talent for achieving exceptional results with tough caseloads. Persistent and professional in pursuing resolutions with customers. Trustworthy and poised communicator.
Natural Team Leader.
Overview
30
Work History
Excellerate JHIJOHANNESBURG, Gauteng
Credit Controller
2008.03 - Current (17 years & 1 month)
Job overview
- Collection of outstanding rentals to ensure optimum cash flow.
- Preparation of weekly management reports, for reporting in-house and to the Client.
- Detailed account reconciliations for analytical purposes, paying particular attention to the age analysis.
- Issuance of Final Demands to overdue customers.
- Payment arrangements and negotiations on arrear accounts, through Acknowledgement of Debt methods.
- Resolving problematic accounts, including customer visits to reach resolution.
- Preparation of Hand Over packs for external attorneys, and liaising with them on a regular basis.
- Assisting Operations Manager and Portfolio Manager as per operational requirements.
- Working autonomously as well as a team player.
- Provided professional services and support in a dynamic work environment.
Pangbourne Properties (Pty) LtdJohannesburg, Gauteng
Credit Control
2002.05 - 2008.02 (5 years & 9 months)
Job overview
- Collection of All Arrear Property Rentals.
- Age Analysis Control.
- Telephonic queries from tenants and Landlords.
- Client visits on problematic accounts.
- Preparation and distribution of monthly statements.
- Reconciliation of client's accounts.
- Issuance of Final Demand Notices from an in-house level as well as through Attorneys.
- Liaising with External Attorneys on current legal matters.
- Following prescribed scripts and maintained friendly but firm attitude with full knowledge of contractual requirements and legal remedies.
- Researched accounts and completed due diligence to resolve collection problems.
Broll Property Group (Pty) LtdJOHANNESBURG, Gauteng
Credit Controller
2000.04 - 2002.04 (2 years)
Job overview
- Rental Collection on Arrear Tenants.
- Dealing with Municipal Queries from clients and tenants.
- Payment Allocations and Clearing of Cashbook.
- Preparation and distribution of invoices and statements to tenants.
- All account reconciliations.
Sappi Timber Products (Pty) LtdJohannesburg, Gauteng
Credit Control Supervisor
1995.03 - 1999.02 (3 years & 11 months)
Job overview
- Management and Supervision of Debtors Administrators.
- Integration of in-house Debtors package, as well as autonomous control thereof.
- HIgh level management of problematic or difficult accounts.
- Management and distribution of invoices and statements.
- Preparation of monthly Management Pack Reports.
- Cash Flow Projections.
Mutual & Federal Insurance CompanyJohannesburg, Gauteng
Section Head
1990.03 - 1995.02 (4 years & 11 months)
Job overview
- Supervision of Accounts Clerks.
- Management of Cash Books.
- Ledger to Trial Balance.
- Liaising with Branches Nationally.
- Management of Petty Cash.
Gold Fields (Pty) LtdJOHANNESBURG, Gauteng
Trainee Accounts Clerk
1989.02 - 1990.02 (1 year)
Job overview
- Assisting Accountants with Cashbooks and Ledgers.
- Handling Petty Cash.
Skills
- Document management
- Credit reviews
- Risk Assessments
- Cross-functional collaboration
- Schedule Coordination
- Billing inquiries
- Reporting expertise
- Credit validations
- Financial statement review
- Customer Relations
- Delinquency monitoring
- Staff Management
- Strategic planning
- Collections understanding
- Internal control management
References
Excellerate JHI - Belinda Swanepoel (Portfolio Manager) 011 911 8191 / Dalene Degenaar (Portfolio Executive) 011 911 8112 / Cindy Marais (Portfolio Director) 011 911 8392.
Pangbourne Properties Ltd - Lynne Wiseman (Director Credit Control) 011 889 8591
Broll Properties (Pty) Ltd - Lynne Wiseman (Credit Control Manager) 011 889 8591
Sappi Timber Products (FMCG) - Bully Searle (Director Debtors) 011 407 8111
Mutual & Federal Ltd - Rosemary Lovett (Senior Accounts Manager) 011 374 9111
Gold Fields (Pty) Ltd - Rocco de Villiers (Accounts Manager) 011 411 8000
Education
Randfontein High SchoolRandfontein Johannesburg
High School Diploma
1984.01 - 1988.12 (4 years & 11 months)
University Overview
- Elected Captain of Netball Team
Timeline
Credit Controller
Excellerate JHI
2008.03 - Current (17 years & 1 month)
Credit Control
Pangbourne Properties (Pty) Ltd
2002.05 - 2008.02 (5 years & 9 months)
Credit Controller
Broll Property Group (Pty) Ltd
2000.04 - 2002.04 (2 years)
Credit Control Supervisor
Sappi Timber Products (Pty) Ltd
1995.03 - 1999.02 (3 years & 11 months)
Section Head
Mutual & Federal Insurance Company
1990.03 - 1995.02 (4 years & 11 months)
Trainee Accounts Clerk
Gold Fields (Pty) Ltd
1989.02 - 1990.02 (1 year)
Randfontein High School
High School Diploma
1984.01 - 1988.12 (4 years & 11 months)
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