Shannen Kenyatta Stoffels
Cape Town
Summary
Assistant Treasurer with student leadership experience in committee finance and administration. Supports budget tracking, order processing, and records management by updating 5–10 committee records per month while managing all projects for the Social impact House committee, keeping team operations organized and accurate. Brings a practical mix of planning, coordination, and service built through leadership roles and campus administration.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Radio Presenter
Maties FM
03.2025 - Current
- Delivered captivating on-air content by researching, planning, and producing tailored segments for diverse audiences.
- Conducted live interviews with guests, fostering community engagement and promoting local events.
- Interviewed local and international celebrities to raise brand profile and build listener engagement.
- Emphasized listener interaction through call-ins, contests, and social media engagement, fostering a loyal community around the radio show.
- Enhanced listener engagement by incorporating interactive segments and social media updates into the radio show.
- Managed social media platforms, increasing audience interaction and expanding station reach.
- Developed engaging content and curated playlists to enhance listener experience and maintain station relevance.
- Developed engaging content for listeners and guests, including competitions, interviews and phone-ins.
- Conducted thorough pre-interview research to ensure engaging, informed conversations with guests on a wide range of topics.
- Managed time effectively while juggling multiple tasks, such as conducting interviews, editing audio clips, and preparing scripts for live broadcasts.
- Efficiently adapted to unexpected changes during live broadcasts without compromising show quality or professionalism.
- Collaborated with production team to ensure high-quality audio output during broadcasts.
- Utilized exceptional verbal communication skills to convey information clearly while maintaining a conversational tone on air.
- Recorded and edited high-quality interviews and audio clips for broadcast.
- Hosted music, news and entertainment segments for well-rounded radio shows.
- Utilized exceptional verbal communication skills to convey information clearly while maintaining a conversational tone onair.
- Found, researched, fact-checked and wrote scripts for relevant topics in local news.
- Researched topics for comment and discussion.
- Interviewed show guests and moderated discussions.
- Announced ads, song switches, and breaking news segments for radio broadcasts.
- Played music tracks from playlists provided by station management.
- Upheld stringent FCC guidelines while presenting on-air content by staying informed about compliance requirements.
- Presented weather, news and commercials to listeners.
Part Time Retail Worker
Markham Eikestad
11.2025 - 01.2026
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Coordinated promotional events, increasing store visibility and enhancing community relationships.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
- Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Assisted customers with prompt and polite support in-person and via telephone.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Used in-store system to locate inventory and place special orders for customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed daily store operations, ensuring efficient customer service and adherence to company policies.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Used in-store system to locate inventory and place special orders for customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Member
South African board of people practices
01.2025 - 01.2026
- Time Period: 2025-2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
House committee of social impact and administration
Metanoia residence
01.2025 - 01.2026
- Job: managed orders and administration processes to ensure timely deliveries and efficient operations.
- Period: 2025/2026
- responsible for project management throughout the year
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- collaborated in team setting, offering support and guidance to enhance group effectiveness.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Facilitator
Stellenbosch
03.2025 - 11.2025
- Facilitated workshops to enhance team collaboration and communication skills across departments.
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Had to come up with our own projects during the training.
- Had to work independtly on task and learning materials
waitress
Catering company
01.2023 - 01.2024
- Period: 2023-2024
- Managed multiple tables, prioritizing tasks for efficient service flow.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Collaborated with kitchen staff to ensure timely food preparations and presentations.
- Executed event setups, ensuring adherence to client specifications and timelines.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
assistant treasurer
Rotaract club
01.2023 - 01.2023
- Time period: 2023
- Maintained accurate records of financial transactions to ensure transparency and compliance.
- Coordinated fundraising initiatives to enhance engagement among members and community stakeholders.
RCL treasurer
Saxonsea Secondary School
01.2023 - 01.2023
- Time period: 2023
- Managed school financial records, ensuring accuracy and compliance with regulations.
- Developed annual budgets in collaboration with administrative staff to support educational programs.
- Oversaw fund allocation for school events, optimizing resource distribution and promoting engagement.
Secretary
Interact club of Atlantis.
01.2021 - 01.2023
- Time period: 2021-2023
- Managed administrative tasks to ensure smooth operation and efficiency.
- Coordinated scheduling and logistics for club meetings and events, enhancing member participation.
- responsible for all administrative tasks.
- Provided comprehensive support to new staff, facilitating faster integration into team.
- Assisted in organizing community outreach initiatives to promote club involvement.
- Assisted with diverse special projects, supporting team goals and initiatives.
Education
High School Diploma -
Saxonsea Secondary School
Atlantis, South Africa 04.2001 -
BA - Human Resources
Stellenbosch university
01-2026
Facilitator - Facilitation Short Course
Stellenbosch University
Cape Town, South Africa 04.2001 -
Skills
- Calendar coordination
- Meeting coordination
- Document preparation
- Records management
- Data entry
- Office correspondence
- Stakeholder communication
- Order processing
- Inventory control
- Administrative support
- Microsoft Word
- Microsoft Outlook
Accomplishments
Graduated High school as the top student in Atlantis for the year 2023.
Have a trophy for theater drama
completed a facilitator short course
participated in WOW programmes
Interests
Jogging, swimming, reading
Reading, writing, swimming
I have participated in multiple projects that require efficiency, patience and strong communication skills. I like to read, learn and experience new things. Administration and planning has always been something i enjoy.
Timeline
Part Time Retail Worker
Markham Eikestad
11.2025 - 01.2026
Radio Presenter
Maties FM
03.2025 - Current
Facilitator
Stellenbosch
03.2025 - 11.2025
Member
South African board of people practices
01.2025 - 01.2026
House committee of social impact and administration
Metanoia residence
01.2025 - 01.2026
waitress
Catering company
01.2023 - 01.2024
assistant treasurer
Rotaract club
01.2023 - 01.2023
RCL treasurer
Saxonsea Secondary School
01.2023 - 01.2023
Secretary
Interact club of Atlantis.
01.2021 - 01.2023
High School Diploma -
Saxonsea Secondary School
04.2001 -
Facilitator - Facilitation Short Course
Stellenbosch University
04.2001 -
BA - Human Resources
Stellenbosch university