SHANICE MAHOMED
Lilongwe
Summary
Experienced Malawian economist with a strong background in administration, procurement management, fleet management, basic accounting, asset management, and resource mobilization. Demonstrated track record of achieving results and driving innovation while maintaining a high level of work ethic, commitment, and loyalty. Highly organized and hardworking with the ability to thrive in diverse, challenging, dynamic, and schedule-shifting environments.
Overview
4
4
years of professional experience
Work History
BANK CLERK
NATIONAL BANK OF MALAWI
01.2022 - 06.2023
- Receiving cash and cheque deposits from the team leader and customers
- Paying out cash drawn on cheques, saving withdrawals and office debits
- Executing change transactions, paying out cash into treasury and ensuring that cash is checked on daily basis
- Transact foreign exchange transactions, process vouchers for posting, receive and sort out copies of cheques returned unpaid and dispatch them to customers
- To process salaries, funds transfers and allowances within 24 hours and send them for checking
- To attend to queries relating to payments and respond to customers promptly in order to maintain and improve customer service delivery.
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Counted and packaged currency and coins.
- Removed mutilated currency from circulation.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Provided customer records, account statements and copies of checks.
Administrative Manager
Pallottines Limited (Malawi)
08.2021 - 12.2021
- Planned and Coordinated administrative procedures and systems and introduced ways to streamline processes
- Trained new personnel and allocated responsibilities and office space
- Assessed staff performance and provided coaching and guidance to ensure maximum efficiency
- Ensured the smooth and adequate flow of information within the company to facilitate other business operations
- Managed schedules, reports and deadlines
- Monitored inventory of office supplies
- Organized and supervised other office activities (event planning, meetings with employees, bank agents, international organizations, members of the organization, workshop, assemblies, audits)
- Ensured operations adhere to the policies and regulations of the organization and the Malawian regulations.
Sales & Procurement, Fleet Management Officer and Human Resources Officer Assistant Administrator/Accountant
Secure Solutions (Malawi)
03.2020 - 08.2021
- Asset management, preparing quotations and invoices for clients
- Purchasing of goods needed for present/current work projects
- Monitoring fuel usage against the mileage covered, registering of new vehicles, insurance coverage, vehicle services
- Organization and preparation of staff merchandise, daily attendance, holding interviews, training, pension
- Emailing clients, managing their contracts and leases, scheduling services, office stationery, and budgeting
- Preparation of, requisitions for all internal expenses, merchant receipts, debtors financial statements, paying out creditors, PAYE.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Gathered, organized and input information into digital database.
- Conducted regular reviews of operations and identified areas for improvement.
- Calculated hours and submitted payroll to achieve timely distribution of funds for 35-person team.
Bank Clerk Intern
First Capital Bank
07.2019 - 08.2019
- Foreign Exchange, customer service and cash office.
- Collaborated with team members to achieve branch goals while maintaining high levels of customer service.
- Processed new account openings efficiently, ensuring all necessary documentation was completed accurately.
- Processed customer transactions promptly, minimizing wait times.
- Increased customer satisfaction by providing efficient and accurate transaction processing.
Education
No Degree - Home Health Aide
Faith Mobile Educator LLC
WASHINGTON STATE, USA08.2023
Bachelor of Science - Economics
Catholic University of Malawi
Blantyre, Malawi01.2020
Social Research Consult & Sunrise Consultants Certificate -
Catholic University of Malawi
Blantyre Malawi01.2017
Malawi Schools Certificate of Education -
Blantyre Baptist Academy
Blantyre Malawi01.2015
Skills
- Strong written and verbal communication in English and Chichewa
- Negotiation Skills
- Statistics and numeracy skills
- Task Management
- Teamwork skills
- Problem-solving skills
- Microsoft Office
- Transaction monitoring
- Document Verification
- Cash Handling
- Financial Services
Accomplishments
- Introduced a fuel tracking system which is now being implemented to track fuel usage
- Introduced and implemented a registry system that is still used to date
- Created a system that involves tracking of goods/materials purchased by Local Purchase Orders and reduced misallocation/missing/misuse of materials
- Created a record keeping system to make reconciliations easier for the accounts team
- Promoted to bank teller before confirmation and before going for the cashiers training program
Technicalcompetency
- ERP Systems (SAGE)
- Payroll system
- SPSS, EVIEWS and STATA
- Microsoft Office (Excel, word, PowerPoint)
- Financial analysis
- Accounts payable and Accounts receivables
References
- Mr. Enrico Fernandes, Administration Manager, Secure Solutions, P.O Box 3044, Lilongwe, Malawi, +265 997 674 929, enrico@securesolutionsmw.com.
- Mr. William Siula, Administrative Officer, National Bank of Malawi, P.O Box 30317, Capital City, Lilongwe, Malawi, +265 999 513 339, wsiula@natbankmw.com.
- Pastor Paul Chinga'mba, Lead Pastor, Divine Impact Church,Area 18A, Lilongwe, Malawi,+265 999 251 935.
Timeline
BANK CLERK
NATIONAL BANK OF MALAWI
01.2022 - 06.2023
Administrative Manager
Pallottines Limited (Malawi)
08.2021 - 12.2021
Sales & Procurement, Fleet Management Officer and Human Resources Officer Assistant Administrator/Accountant
Secure Solutions (Malawi)
03.2020 - 08.2021
Bank Clerk Intern
First Capital Bank
07.2019 - 08.2019
No Degree - Home Health Aide
Faith Mobile Educator LLC
Bachelor of Science - Economics
Catholic University of Malawi
Social Research Consult & Sunrise Consultants Certificate -
Catholic University of Malawi
Malawi Schools Certificate of Education -
Blantyre Baptist Academy
Similar Profiles
MIKE MUSA JUNIORMIKE MUSA JUNIOR
ASSISTANT SYSTEMS OPERATIONS OFFICER at NATIONAL BANK OF MALAWIASSISTANT SYSTEMS OPERATIONS OFFICER at NATIONAL BANK OF MALAWI
FODRICK NYIRONGOFODRICK NYIRONGO
Software Engineer at National Bank of Malawi, BlantyreSoftware Engineer at National Bank of Malawi, Blantyre
Upile ChumaUpile Chuma
Imports and Remittances Clerk at National bank of MalawiImports and Remittances Clerk at National bank of Malawi