Shane Rheeder
Boksburg
Summary
Results-driven Sales Professional with expertise in client relationship management and team collaboration to achieve targets. Manages sales pipelines, negotiates contracts, and implements strategies that drive revenue growth. Develops enterprise channel sales through strategic partnerships and market insights. Identifies market gaps and customer trends to deliver tailored solutions that enhance customer value and foster recurring business.
Overview
2
2
Languages
28
28
years of professional experience
Work History
Channel Account Manager Enterprise Accounts - Sub
Motorola Solutions
Boksburg, South Africa
01.2024 - Current
- Developed and maintained robust relationships with key channel partners to maximise sales opportunities.
- Acquired new clients and grew customer base by delivering relevant product solutions within client budgets and schedules.
- Managed portfolio of key accounts, fostering long-term relationships through regular, strategic communication.
- Executed complete sales cycle process, from prospecting through to contract negotiations and closing.
- Increased revenue by obtaining and securing new accounts while providing value-added services to existing clients.
- Identified lucrative business prospects through networking, cold calling and referrals and initiated processes to close sales deals.
- Built new business partnerships to drive customer acquisition and generate revenue.
- Led contract negotiations with clients, achieving favourable terms that maximised profit margins.
- Coordinated with cross-functional teams to deliver comprehensive solutions that met client needs.
- Organised client events and workshops, strengthening relationships and showcasing new products.
- Facilitated the resolution of channel partner issues by acting as a mediator between partners and internal teams.
- Developed and executed an onboarding program for new channel partners, shortening their ramp-up time and accelerating revenue generation.
- Delivered comprehensive product training sessions to channel partners, enhancing their product knowledge and sales skills.
- Motivated sales staff to continuously improve strategies through competitions and personalised coaching plans.
- Maintained detailed record of sales activities and compared trends to identify underserved areas and opportunities for improvement.
- Maintained up-to-date knowledge of market trends, regulatory changes, and technological advancements.
- Monitored competitor activity, adjusting strategies to maintain competitive advantage.
- Optimised sales methods to best acquire, develop and retain customers.
- Re-engaged customers from dormant accounts, increasing revenue.
- Prepared detailed reports for senior management, highlighting account status and future opportunities.
- Conducted quarterly business reviews with clients, presenting insights and strategies for improvement.
- Promoted product offerings, benefits and discounts using marketing channels and delivered products on time to customers.
- Increased sales volume by prospecting for potential clients and entering new territories and market channels.
- Communicated with customers to immediately determine and resolve problems, avoiding escalation.
- Implemented feedback mechanisms with clients, gathering valuable insights to inform future strategies.
- Developed innovative marketing campaigns to drive substantial sales.
- Leveraged CRM tools to track channel sales activities, forecast accurately, and tailor engagement strategies.
- Frequently visited customers to maintain positive and productive relationships.
- Attended industry events and trade shows to network with potential channel partners and stay informed on industry trends.
- Consistently met and exceeded department targets.
- Probed sales and marketing data to identify business challenges to understand needs of prospective clients.
- Attended industry events and trade shows to network with potential channel partners and stay informed on industry trends.
- Leveraged CRM tools to track channel sales activities, forecast accurately, and tailor engagement strategies.
IT Channel Sales Executive (Sub Saharan Africa)
Motorola Solutions
Boksburg, South Africa
10.2023 - 10.2026
- Established IT channel for cloud-based CCTV and access control solutions, enhancing regional market presence.
- Formulated sales strategy leveraging channel partnerships to enhance market penetration.
- Cultivated relationships with new channel sales partners, fostering collaboration and driving mutual growth.
- Onboard new IT partners and Distributors (Training and mentoring new partners)
- Identified and pursued sales opportunities through targeted cold calling, contributing to market expansion.
- Conducted market research and identified new sales opportunities through targeted lead follow-up.
- Develop & implement proactive initiatives, in conjunction with Marketing, to promote products in region
- Presenting of Complex Cloud solutions to end users and Channel partners
- Ensuring that quotations are submitted timeously to partners
- Collaborate with team members to achieve target results.
- Interacted with customers to identify their needs and provide tailored service.
Business Development – Recurring Revenue
Elvey Security a division of Hudaco Trading (Pty) Ltd
Edenvale, South Africa
05.2023 - 09.2023
- Developed and implemented strategies to secure profitable new business opportunities in target markets.
- Drove client growth by increasing turnover through existing clients and acquiring new clients.
- Identified and developed sales opportunities through extensive cold calling to maximise market growth.
- Identified and developed sales opportunities, incorporating extensive cold calling activities, in order to maximise growth within a specific market.
- Engaged with potential clients across various industries to build relationships and explore opportunities.
- Identified and engaged potential resellers to expand market reach.
- Built and maintained professional relationships with clients to support business development efforts.
- Created and delivered comprehensive proposals to effectively communicate project objectives.
- Ensured timely submission of quotations to clients to facilitate decision-making.
- Addressed and resolved client queries quickly to enhance customer satisfaction.
- Coordinated client requirements through meticulous planning and budgeting efforts.
- Compiled and submitted detailed weekly and monthly reports to track project progress.
- Acquired detailed knowledge of industry trends and competitor activities to inform strategy.
- Engaged with various industry stakeholders, including trade partners and consultants, to identify new opportunities.
- Conducted onboarding sessions and training for new staff to ensure effective integration into the team.
- Conducted on-site surveys to assess security requirements and ensure comprehensive evaluations.
- Sold equipment in line with company policies to maintain quality standards.
- Provided support in addressing various marketing-related issues to enhance brand visibility.
Business Lead
Commercial ICT a division of Hudaco Trading (Pty) Ltd
Edenvale
03.2020 - 04.2023
- I was approached by the Group CEO in February 2020 to take over the full management of the business
- Contributed to development of strategic plans for operational activity, aligning initiatives with organisational goals
- Implement and manage operational plans
- Coordinated, managed and monitored daily tasks across all departments to ensure operational efficiency
- Financial: Review financial statements and data
- Utilize financial data to improve profitability
- Planned effective strategies to enhance financial well-being of the company
- Best Practices: Improve processes and policies in support of organizational goals
- Formulate and implement departmental and organizational policies and procedures to maximize output
- Monitored adherence to rules, regulations and procedures to ensure compliance and operational integrity
- Organize recruitment and placement of required staff through the HR department (Within budget)
- Developed and defined clear organisational structures to enhance workflow
- Assigned specific tasks and responsibilities to team members to ensure accountability
- Developed work schedules to manage employee availability and workload
- Oversaw daily activities of staff to ensure compliance with company standards
- Assessed and reviewed employee performance to identify areas for improvement
- Provided support to various departments to enhance collaboration: Coordinate and monitor the work of various departments involved in monthly customer maintenance
- Monitor performance and implement improvements strategies
- Ensure quality of products and services
- Manage quality and quantity of employee productivity
- Communication: Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance
- Coordinated communication between support functions to enhance collaboration and operational effectiveness
- Managed customer support and service level agreements to improve customer satisfaction and retention
- Plan and support sales and marketing activities
- New sales and general business development Strategic Input: Liaison with top management
- Other operational duties: Set up project plans, costings, analysis and follow through
- Promote customer satisfaction through effective departmental management and SLA’s
- Designed and implemented innovative solutions to meet client needs – Setup / costings & implementation
- Maintain and effectively manage all assigned maintenance contracts with customers not assigned to support team
- Forecast and Budgets: Submit monthly forecasts and assist in annual budgets and Company targets Supplier Management: Engage with all suppliers to keep an open relationship
- Collaborated with teams to explore new recurring revenue business opportunities and establish fit for business.
- Engage on new recurring revenue business products and establish fit for business.
National Operation Manager
Commercial ICT a division of Hudaco Trading (Pty) Ltd
Edenvale, South Africa
10.2017 - 02.2020
- To plan, direct and coordinate all organization’s operations
- Implemented methods and strategies to enhance organisational performance and profitability.
- Restructured entire business, contributing to 60% growth in company revenue.
- Oversaw daily business operations to ensure seamless functionality across departments.
- Plan and support sales and marketing activities
- Assist in the development of strategic plans for operational activity
- Implement and manage operational plans
- Monitor performance and implement improvements strategies
- Utilize financial data to improve profitability
- Plan effective strategies for the financial well-being of the company
- Financial: Review financial statements and data
- Best Practices: Improve processes and policies in support of organizational goals
- Formulate and implement departmental and organizational policies and procedures to maximize output
- Monitor adherence to rules, regulations and procedures
- Human Resources - Plan the use of human resources
- Organize recruitment and placement of required staff through the HR department (Within budget)
- Establish organizational structures
- Delegate tasks and accountabilities
- Establish work schedules
- Supervise staff
- Monitor and evaluate performance
- Coordinated and monitored collaboration among departments to streamline monthly customer maintenance processes.
- Oversaw customer support operations and managed service level agreements to ensure client satisfaction.
- Promote customer satisfaction through effective departmental management and SLA’s
- Delivered technical assistance to staff and customers
- Developed and implemented new client solutions, including setup and cost analysis.
- Developed and implemented project plans, including cost analysis and project follow-up.
- Maintain and effectively manage all assigned maintenance contracts with customers not assigned to support team
- Ensured compliance with ISO standards through regular audits and process evaluations.
- Including but not limited to: Maintenance support / Office Admin / Staff / Procurement / Sales / Stock management / Projects / Billing / Other
- Maintains ISO compliancy
- Coordinated and monitored daily tasks of IT support departments to improve service delivery.
- Maintain and effectively manage all assigned maintenance contracts with customers not assigned to support team
- Ensured compliance with ISO standards through regular audits and process evaluations.
- Including but not limited to: Maintenance support / Office Admin / Staff / Procurement / Sales / Stock management / Projects / Billing / Other
- Maintains ISO compliancy
Business Operations Manager / Manager Responsible for SHEQ + SHEQ Auditor
Astore Africa a division of Hudaco Trading (Pty) Ltd
10.2011 - 09.2017
- Promoted to Business Operations Manager, managing all IT, system, and SHEQ functions within the business.
- Oversaw SHEQ initiatives, leading internal audits, business restructuring, and development of policies and procedures to enhance operational compliance.
- Transitioned Information Technology department from inception to full operational capacity, achieving R4.2mil in cost savings.
- Oversaw daily operations of IT policies and procedures, ensuring compliance across all systems.
- Complete running and maintenance of Embrace (ERP System)
- Supported all aspects of business operations, including sales, stock, purchasing, debtors, creditors, and cashbook management.
- Compiling of Management reports & Balancing on: Sales / Stock / Purchasing / Budgets / Commissions / Debtors / Creditors / Cashbook / SHEQ
- Full management of Head Office distribution warehouse (Staff / Workflow / Budgets / Operational efficiencies)
- Reduced company's obsolete stock value from R15.5m to R8.2m through effective inventory management.
- Managed the running and maintenance of obsolete stock across national locations
- Executed stock takes and cycle counts across all national locations.
- Oversaw expense tracking to ensure effective cost management.
- ABC Analysis & Extensive stock reporting and classifications
- October 2011 I was transferred from Logistics Manager to Systems Administrator in order to manage Astore’s IT infrastructure
Logistics Manager (National) Manager Responsible for ISO & SHEQ Auditor
Astore Africa a division of Hudaco Trading (Pty) Ltd
05.2009 - 10.2011
- I was approached by Gary Walters in April 2009 for the position at Astore Africa and joined the team in May 2009
- Restructured Logistics department, achieving total cost savings of over R2m.
- Integrated Bin Management system and relocated 6 branches, optimising logistical operations.
- I have also closed down our West Rand branch and consolidated the branch with our JHB facility
- Oversaw purchasing and procurement activities, maintaining inventory levels and supplier relationships. department.
- Inventory evaluation (Stock holding = R54m)
- Managed procurement processes to ensure timely acquisition of goods.
- Facilitated ordering process from suppliers to ensure product availability.
- Managed stock levels to optimise inventory turnover and efficiency.
- Established pricing structures to align with company profitability targets.
- Price negotiation
- Allocating payments
- Resolved queries efficiently to maintain smooth operations and customer satisfaction.
- Generated reports to analyse logistics efficiency and support strategic decisions.
- Oversaw the Warehouse and Logistics department, supervising 92 staff members.
- Full warehouse and logistics function
- Coordinated distribution processes to ensure timely delivery of goods to customers.
- Fleet management
- Stock control
- Implementation and maintaining of SOP’s
- Staff management
- Maintaining and uplifting service levels
- Inter branch transfers
- Warehouse efficiency
- Restructuring
- Facilitated training programmes to enhance staff competency in logistics operations.
- Addressed customer queries to ensure satisfaction and resolve issues promptly.
- Compiled reports to analyse logistics performance and inform decision-making.
- Dealing directly with all International suppliers (Europe / US / Germany / Other)
- Full importing function
- Processed orders to ensure accurate fulfilment and timely delivery.
- Liaison with all International suppliers
- Costing
- Pricing
- Forward cover
- Customs clearance & Duties
- Transportation (Sea / Air / Road from Coastal port)
- Conducted inspections to ensure compliance with safety and quality standards.
- Dealing with all Courier and transporters (Budgeting / Rates / Payments)
- Compiling and Implementation of new Policy and Procedures
- Compiling and Implementation of new Stock control methods
- Distribution Management
- Fleet management & Maintenance (Monitoring of all company vehicles & Expenses)
- Strategic planning
- Stock control and stock handling (Stock takes & Stock loss prevention)
- Structures / Warehouse procedures / Job descriptions
- HR management
- Staff wages - Salaries
- Leave
- New appointments
- Disciplinary action (Warnings / Counseling / Hearings / Dismissals)
- CCMA & Bargaining Council
- Health & Safety
- Reports
- Weekly and monthly management reports.
Operations Manager
AFRICAN PLASTICS HOLDINGS T/A CRYSTALITE PLASTICS
06.2007 - 05.2009
- Managed all aspects of operations within the department.
- Developed and implemented new policies and procedures, improving operational efficiency across the department.
- Oversaw the Warehouse and Logistics department.
- Oversaw the Purchasing and Procurement department.
- Managed relationships with international suppliers, ensuring timely procurement and streamlined logistics.
- Dealing with all Courier and transporters (Budgeting / Rates / Payments)
- Fleet management & Maintenance (Monitoring of all company vehicles & Expenses)
- Stock control and stock handling (Stock takes & Stock loss prevention)
- Compiling and Implementation of new Stock control methods
- Strategic planning
- Developed annual budgets for departmental operations.
- Set specific performance targets for team members.
- Generated detailed performance reports to inform strategic decision-making.
- Oversaw the Debtors and Creditors department.
- Allocating and approving payments
- Handled cash sales to ensure proper financial management.
- Managed banking activities to maintain accurate financial records.
- Account Collections
- New accounts – credit applications
- Addressed customer queries to resolve issues quickly and maintain smooth operational flow.
- Directly responsible for all branches petty cash and cheques – Bank approvals
- Customer and supplier visits – Local (Price negotiation and projects)
- Structures / Warehouse procedures / Job descriptions
- HR management – JHB & Nelspruit branches – All staff (40)
- Staff wages - Salaries
- Leave
- New appointments
- Disciplinary action (Warnings / Counselling / Hearings / Dismissals)
- CCMA & Bargaining Council
- Health & Safety
- Reports
- Assisting General Manager in daily functions
- Compiled call reports to track customer interactions.
- Customer visits.
- Oversaw the Debtors and Creditors department.
Logistics Manager
BARLEC / ZENITH (FIRST TECH)
10.2006 - 05.2007
- Managed distribution processes across multiple locations, coordinating logistics to meet delivery schedules.
- Oversaw warehouse operations, managing staff to optimise workflow and performance.
- Managed fleet operations, overseeing vehicle maintenance and tracking expenses to ensure optimal performance. (Monitoring of all company vehicles & Expenses)
- Directed purchasing and procurement operations, ensuring alignment with organisational goals.
- Developed and executed stock control methods to enhance inventory accuracy.
- Developed warehouse procedures and job descriptions to enhance operational efficiency and clarify roles.
- Established performance targets to drive team accountability and operational focus.
- Formulated strategic initiatives to align with business objectives.
- Developed and executed new policies and procedures.
- Created and oversaw budget plans.
- Compiled and distributed reports for management to inform decision-making and strategy.
- Compiled detailed reports for management analysis, providing insights into operational performance.
- Oversaw HR management for all staff in JHB and Nelspruit branches.
- Managed payroll for staff wages and salaries.
- Handled leave requests and management.
- Coordinated the process for new appointments.
- Conducted disciplinary actions such as warnings, counselling, hearings, and dismissals.
- Handled issues related to CCMA and Bargaining Council.
- Managed health and safety compliance.
- Customer and supplier visits – Local (Price negotiation and projects)
- Supported the general manager in daily operations.
- Oversaw the operations of additional warehouses.
Warehouse Manager
C.J. PETROW CHEMICALS
10.2004 - 08.2006
- Managed daily warehouse operations to enhance efficiency and organisation across all functions
- Managed stock control processes to maintain inventory accuracy
- Compiled and implemented new stock control methods to improve inventory management
- Stock loss prevention / Stock takes
- Implemented health and safety protocols
- Distribution Management
- Oversaw budget allocation for projects to ensure alignment of resources with operational priorities
- Coordinated fleet management and maintenance to optimise vehicle availability and reliability
- Conducted regular maintenance of warehouse facilities to ensure safety and functionality
- Staff management
- Compiling and Implementation of new Policy and Procedures
- Executed disciplinary actions in accordance with company policy
- Processed employee salaries accurately
- Handled queries, processed credits, and managed petty cash transactions to support financial accuracy
- Monitoring of all company vehicles
- Placed orders for new supplies to maintain inventory levels
- Inter branch transfers
Warehouse Manager
LG ELECTRONICS
01.2002 - 03.2004
- Managed day-to-day shipping and receiving, typically overseeing more than 2000 packages in a 24-hour period.
- Motivated warehouse teams to implement operational improvements, enhancing overall efficiency.
- Trained and evaluated warehouse workers, improving performance and productivity.
- Managed warehouse team recruitment, conducting interviews and hiring high-performing staff.
- Developed and enforced logistics team policies and procedures, ensuring compliance and operational consistency.
- Resolved employee conflicts in the most efficient manner while following company protocols.
- Planned stock quantities according to marketplace demand and sales forecasts.
Warehouse Supervisor
SUN COURIERS (HDS DEVISION)
03.1999 - 12.2001
- Coordinated distribution logistics to optimise delivery processes
- Stock control & Stock handling
- Compiled and implemented stock control methods, improving inventory accuracy
- Stock loss prevention / Stock takes
- Facilitated transfers of inventory between branches to maintain stock levels
- Ordering new supplies
- Oversaw staffing operations to ensure adequate coverage and efficiency
- Monitoring of all company vehicles
- Fleet Management & Maintenance
- Warehouse Maintenance
- Monitored health and safety compliance to uphold workplace standards
- Compiling and Implementation of new Policy and Procedures
- Facilitated disciplinary processes to ensure compliance with company policies
- Processed employee salaries accurately
- Administered employee leave requests
- Resolved queries regarding credits and expenses
- Developed and monitored budgets to manage departmental spending effectively
Warehouse Manager
SUN COURIERS (HDS DEVISION)
03.1999 - 12.2001
Education
Hoerskool Hoogland
GautengSkills
- Selling High End Complex Solutions
- Cloud solution sales
- Sales strategy
- Sales target achievement
- Lead generation
- New customer prospecting
- Cold calling techniques
- Sales presentations
- Deal negotiation
- Sales forecasting
- Channel management
- CRM software utilisation
- CRM tracking
- Client relationship management
- Account management
- Customer relations
- Client interaction
- Client communication
- Customer expansion
- Sales and market development
- Solution presentations
- Organisational skills
- Team collaboration
- Partner training
- Market risk assessment
- Problem solving
- Detail oriented
- Detail oriented
- Negotiation skills
- Revenue growth
- Channel management
- Revenue growth
- Sales forecasting
- CRM tracking
Languages
English
Afrikaans
Timeline
Channel Account Manager Enterprise Accounts - Sub
Motorola Solutions
01.2024 - Current
IT Channel Sales Executive (Sub Saharan Africa)
Motorola Solutions
10.2023 - 10.2026
Business Development – Recurring Revenue
Elvey Security a division of Hudaco Trading (Pty) Ltd
05.2023 - 09.2023
Business Lead
Commercial ICT a division of Hudaco Trading (Pty) Ltd
03.2020 - 04.2023
National Operation Manager
Commercial ICT a division of Hudaco Trading (Pty) Ltd
10.2017 - 02.2020
Business Operations Manager / Manager Responsible for SHEQ + SHEQ Auditor
Astore Africa a division of Hudaco Trading (Pty) Ltd
10.2011 - 09.2017
Logistics Manager (National) Manager Responsible for ISO & SHEQ Auditor
Astore Africa a division of Hudaco Trading (Pty) Ltd
05.2009 - 10.2011
Operations Manager
AFRICAN PLASTICS HOLDINGS T/A CRYSTALITE PLASTICS
06.2007 - 05.2009
Logistics Manager
BARLEC / ZENITH (FIRST TECH)
10.2006 - 05.2007
Warehouse Manager
C.J. PETROW CHEMICALS
10.2004 - 08.2006
Warehouse Manager
LG ELECTRONICS
01.2002 - 03.2004
Warehouse Supervisor
SUN COURIERS (HDS DEVISION)
03.1999 - 12.2001
Warehouse Manager
SUN COURIERS (HDS DEVISION)
03.1999 - 12.2001
Hoerskool Hoogland