Dynamic leader with a proven track record at Turner Peirson Cleaning, excelling in operations management and team development. Enhanced project efficiency through strategic planning and problem-solving, achieving a 95% reduction in job site accidents. Skilled in budget control and relationship building, fostering a culture of continuous improvement and employee engagement.
Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of production writing, planning, and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines.
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
35
35
years of professional experience
Work History
Director
Turner Peirson Cleaning
09.2023 - Current
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Improved project efficiency with strategic planning, resource allocation, and time management practices.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Optimized staff performance by designing comprehensive training programs tailored to individual needs.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Negotiated favorable contracts with vendors for reduced costs and improved service quality.
Secured lucrative partnerships to expand market reach, negotiating favorable terms.
Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
Boosted operational efficiency by optimizing supply chain processes.
Safety Manager and Operations Manager
Turner Peirson Cleaning
10.2016 - 09.2023
Promoted worksite safety by implementing enhanced lockout and tagout maintenance processes.
Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
Reduced accident rates through proactive hazard identification, analysis, and mitigation strategies.
Conducted thorough accident investigations to identify root causes and prevent future occurrences.
Championed a positive safety culture by promoting employee involvement in health and safety initiatives.
Implemented corrective actions following incidents to minimize risks and improve overall safety performance.
Collaborated with management to develop company-wide safety policies, procedures, and guidelines.
Spearheaded initiatives aimed at reducing worker exposure to hazardous materials through proper handling techniques and personal protective equipment usage.
Leveraged OSHA standards as a basis for developing effective safety protocols tailored to organizational needs.
Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
Reduced injuries among personnel with development and implementation of robust safety programs and policies.
Managed relationships with regulatory agencies while maintaining open lines of communication for inspections and compliance reviews.
Developed and implemented company procedures that reduced job site accidents 95%.
Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
Developed and implemented safety programs.
Facilitated training for 73 employees.
Streamlined incident reporting processes for accurate documentation and data-driven decision making.
Operations Manager
Enigma Cleaning
08.2009 - 08.2015
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Supervised operations staff and kept employees compliant with company policies and procedures.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and implemented strategies to maximize customer satisfaction.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Facilitated smooth collaboration between departments through clear communication channels.
Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Implemented quality control systems to boost overall product consistency and reliability.
Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Developed and maintained relationships with external vendors and suppliers.
Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Reduced turnaround time for project completion through effective resource allocation and team management.
Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Assisted in recruiting, hiring and training of team members.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Managed purchasing, sales, marketing and customer account operations efficiently.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Hazmat Technician
Drizit Environmental
07.2005 - 03.2008
Improved emergency response times by participating in routine drills, simulations, and team training exercises.
Assisted in the development of company-wide safety policies to ensure consistent application of hazmat regulations across all facilities.
Cleaned up biohazards and industrial waste by carefully following optimal safety protocols.
Provided expert guidance on hazmat-related concerns during construction projects to minimize exposure risks and maintain regulatory compliance.
Educated coworkers on best practices for handling hazardous materials by conducting regular workshops and training sessions.
Prevented potential exposure incidents by effectively communicating safety guidelines and expectations to new team members during onboarding.
Collected and disposed of hazardous waste produced in businesses across Africa.
Enhanced safety protocols by conducting thorough hazard assessments and implementing necessary precautions.
Safely transported hazardous materials by adhering to strict transportation guidelines, securing loads properly, and monitoring vehicle performance throughout transit routes.
Handled emergency spills and environmental cleanup requests with organized approach.
Mitigated environmental risks through proper containment, storage, and disposal of hazardous materials according to industry standards.
Police Sergeant
Johannesburg Traffic and Metro Police Department
07.1993 - 06.2005
Provided critical incident command during emergency situations, directing response efforts to protect public safety swiftly.
Increased crime prevention efforts by coordinating targeted patrols and deploying resources effectively.
Implemented proactive community policing strategies to build trust between officers and residents in high-crime areas.
Oversaw evidence collection and management to maintain proper chain of custody in criminal cases.
Mentored junior officers, providing guidance on best practices for policing techniques and career advancement opportunities.
Supervised and coordinated daily operations of patrol shifts of up to 30 officers.
Accompanied police officers during shifts to evaluate performance and resolve incorrect behaviors.
Facilitated communication between command staff and subordinates, promoting transparency and resolving conflicts efficiently.
Coordinated special event security details, working closely with organizers to ensure public safety during large gatherings.
Answered emergency calls for help from citizens and business owners.
Led shift briefings to inform officers of properties to check and individuals of note in local areas.
Led multi-disciplinary task forces, combining resources from various agencies to address complex criminal issues effectively.
Engaged with local individuals and community leaders to discuss crime reduction strategies.
Conducted internal investigations, addressing both ethical violations and procedural discrepancies among officers.
Developed and maintained positive relationships with community members.
Supervised crowds at busy events to prevent injuries and property destruction.
Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.
Established and enforced employee performance policies.
Monitored development of new technologies and tactics to improve police department activities.
Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
Enhanced officer safety through the development of comprehensive training programs and ongoing performance evaluations.
Initiated department-wide fitness program to boost officer physical readiness and mental well-being.
Facilitated inter-agency collaborations, enriching investigative resources and expertise available for complex cases.
Directed traffic enforcement initiatives, significantly reducing number of road accidents in high-risk areas.
Emergency Fire Fighter
Johannesburg Emergency Services
09.1990 - 06.1993
Maintained firefighting equipment, ensuring optimal functionality during critical emergencies.
Utilized strong communication skills to relay crucial information between incident command staff and field personnel efficiently.
Enhanced team performance through regular training sessions on firefighting techniques and safety protocols.
Assisted in the development of departmental policies, contributing to improved operational efficiency and safety standards.
Conducted thorough inspections of commercial properties to ensure compliance with fire codes, reducing potential risks.
Saved lives by executing timely search and rescue operations in various emergency scenarios.
Provided medical assistance as a certified EMT during emergency response situations, improving patient outcomes.
Led hazardous materials response teams during chemical spills or leaks, mitigating threats to public health.
Performed detailed post-incident analysis to identify areas for improvement within the department''s emergency response procedures.
Developed comprehensive pre-fire plans for high-risk structures, increasing preparedness in case of an emergency event.
Served as a positive role model for junior firefighters by demonstrating professionalism and dedication to service.
Collaborated with other emergency responders on scene to establish adequate fire suppression.
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
Assisted in prevention of fires through public education programs.
Education
SAFETY - Occupational Health And Safety
DAMILEN
Johannesburg, South Africa
04.2001 -
TRAFFIC/METRO POLICE OFFICER - LAW
JOHANNESBURG TRAFFIC / METRO POLICE DEPARTMENT
JOHANNESBURG
04.2001 -
Fire Fighter, Emt, Pump Operator, TL/Snorkel - FIR FIGHTING
Johannesburg Emergency Services
Johannesburg, South Africa
04.2001 -
High School Diploma -
Mondeor High
Johannesburg, South Africa
04.2001 -
Skills
Problem-solving
Timeline
Director
Turner Peirson Cleaning
09.2023 - Current
Safety Manager and Operations Manager
Turner Peirson Cleaning
10.2016 - 09.2023
Operations Manager
Enigma Cleaning
08.2009 - 08.2015
Hazmat Technician
Drizit Environmental
07.2005 - 03.2008
SAFETY - Occupational Health And Safety
DAMILEN
04.2001 -
TRAFFIC/METRO POLICE OFFICER - LAW
JOHANNESBURG TRAFFIC / METRO POLICE DEPARTMENT
04.2001 -
Fire Fighter, Emt, Pump Operator, TL/Snorkel - FIR FIGHTING