Summary
Overview
Work History
Education
Skills
Other than Baking, Writing, being active, enjoying the outdoors with family, watching documentaries.
Timeline
AssistantManager
Shan-lee  Ferreira

Shan-lee Ferreira

Chef/Administrative Specialist/Personal Assistant
Pretoria,GP

Summary

A skillful and industrious professional who has adapted a creative flare for projects and events, a specialist with hands-on experience as a Chef in the Restaurant/Food Service Industry therefore having an eye for detail with strong administrative skills. A highly motivated individual currently looking to resume a professional career after dedicating the past 6 years raising a young family. Having the privilege to be committed to care for a family. It was not by any means, years in vein. Awarded with vast skill sets and attributes that were significant and important to develop as a mature responsible individual. Aiming to learn, grow and excel and show willingness to take on added responsibilities to meet individual and team goals.

A professional Chef managing and guiding team of kitchen personnel in operations. Well-versed in overseeing the quality and deliverance of each plate. Enthusiastic and eager to contribute to team success through hard work and excellent organizational skills. Having a clear understanding of operational and customer services. A systematic administrative assistant with experience also in a fast-paced office setting, completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detailed administrator with advanced skills in records management. Attentive when handling incoming records, file transfers. Analytical and critical thinker with excellent acumen and expertise in MS Office with efficient typing and communicative skills.

Overview

9
9
years of post-secondary education
4
4
years of professional experience

Work History

Optometric Assistant/PA

Optical: Sujee Optometrist
Johannesburg, VanderbijlPark/Vereeniging
08.2014 - 03.2015
  • Scheduled appointments, handled referrals and ordered supplies for both optometric practices.
  • Greeted patients, prepared exam rooms and documented medical records to keep office running efficiently and effectively.
  • Collected all pertinent data and calculations to aid Optometrist in interpreting results.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Promoted office efficiency, coordinating charts, completing Medical aid inquiries and helping patients.
  • Ad hoc duties performed as required.
  • Took medical histories and reported current concerns from patients prior to physical exam by Optometrist.
  • Performed developmentally appropriate patient care for optometry patients aged 3 to 70

Chef De Partie

The Syrene Boutique Hotel/ Elm Tree Restaurant
Johannesburg, Sandton / Rivonia
05.2013 - 11.2013
    • Managed own work station.
    • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
    • Plated meals paying special attention to garnishes and overall presentation.
    • Collaborated with Executive Chef and fellow Chef De partie's to create delicious meals for large banquets, including conferences and special events for up to 45 people.
    • Prepared items for roasting, sautéing, frying and baking.
    • Maintained well-organized mise en place to keep work efficient and consistent.
    • Rotated stock to use items before expiration date.
    • Complied with portion and serving sizes as per restaurant standards.
    • Operated all kitchen equipment safely to prevent injuries.
    • Aligned seasonal plans with ingredient availability and key area events for optimal promotions.

Chef

Small Business Owner
Johannesburg, VanderbijlPark Hendrik Van Ek Boulavard
04.2012 - 04.2013
  • Developed recipes and menus by applying understanding of market demand and culinary trends.
  • Monitored line processes to maintain consistency in quality, quantity and presentation.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Mentored kitchen staff at all levels to prepare each for demanding roles.
  • Verified compliance in preparation of menu items and customer special requests.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Daily food sales up to R3500.
  • Properly handled and stored food to eliminate illness and prevent cross-contamination.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.
  • Evaluated inventory levels daily/weekly basis and placed orders to restock fresh produce and meat/ poultry items before supplies ran out.
  • Managing of both BOH and FOH.

Administrator Officer

A+ Testing Station
Johannesburg, Randburg
02.2005 - 11.2006
  • Codified office structures and processes to promote teamwork and performance.
  • Improved information collection and recordkeeping accuracy by creating, updating and managing customer communications.
  • Prepared daily reports to assist business leaders with key decision making and strategic operational planning.
  • Managed Petty cash, transactions, invoicing and budgeting to decrease financial inconsistencies.
  • Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs.
  • Assisted management and Vehicle examiners alike in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.
  • Utilized proven problem-solving methods in accordance with company policy to enhance client satisfaction.
  • Increased revenue by developing key programs focused on promoting business branching off into Vehicle registrations.
  • Adopted proven problem-solving techniques to resolve issues quickly and effectively.
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office.
  • Reduced recordkeeping errors by efficiently and precisely handling all financial transactions, journal entries and accounts payable and receivable activities.
  • Entered and maintained departmental records into company database using eNnatis software.
  • Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
  • Processed and issued 24 Roadworthy tests per day.

Education

Teach TEFL Course - Teaching English As A Foreign Language

Teach TEFL Online Course
Northmead / Benoni
01.2020 - 08.2020

Optical Assistant Course - Optical Assistant Training

World Careers (Training By Daleen)
Sandton
07.2014 - 07.2014

NB Training Academy - Sage Pastel Payroll & HR NQF Level 4

NB Training & Accounting Excellence Academy
VanderbijlPark
01.2014 - 02.2014

Chef Culinary Institute - Diploma in Food Preparation And Culinary Arts

Chef School For Food And Wine (City & Guilds)
Krugersdorp
01.2011 - 10.2012

College of Business & Technology - Business Management & Administration

College Campus-The School Of Business & Technology
Randburg
01.2007 - 12.2008

High School Diploma -

Forest High School
Forest Hill
01.2000 - 12.2004

Skills

    Computer proficiency

undefined

Other than Baking, Writing, being active, enjoying the outdoors with family, watching documentaries.

I tend to be inspired by others young and old, to learn more, to do more and to become more! places everything into perspective.

Timeline

Teach TEFL Course - Teaching English As A Foreign Language

Teach TEFL Online Course
01.2020 - 08.2020

Optometric Assistant/PA

Optical: Sujee Optometrist
08.2014 - 03.2015

Optical Assistant Course - Optical Assistant Training

World Careers (Training By Daleen)
07.2014 - 07.2014

NB Training Academy - Sage Pastel Payroll & HR NQF Level 4

NB Training & Accounting Excellence Academy
01.2014 - 02.2014

Chef De Partie

The Syrene Boutique Hotel/ Elm Tree Restaurant
05.2013 - 11.2013

Chef

Small Business Owner
04.2012 - 04.2013

Chef Culinary Institute - Diploma in Food Preparation And Culinary Arts

Chef School For Food And Wine (City & Guilds)
01.2011 - 10.2012

College of Business & Technology - Business Management & Administration

College Campus-The School Of Business & Technology
01.2007 - 12.2008

Administrator Officer

A+ Testing Station
02.2005 - 11.2006

High School Diploma -

Forest High School
01.2000 - 12.2004
Shan-lee FerreiraChef/Administrative Specialist/Personal Assistant