Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
SalesAssociate
Shameema Williams

Shameema Williams

Dynamic Retail Leader | Strategic Manager | Customer Experience Expert | Country Road Group | Woolworths
Cape Town,South Africa

Summary

With a career defined by a relentless pursuit of excellence, I have honed my expertise as a visionary leader, adept strategist, and client engagement aficionado. Over the span of decades in Retail Operations field I have consistently navigated dynamic landscapes, spearheading transformative initiatives that redefine industry standards and elevate organizational performance.


As a visionary leader, I am driven by a commitment to fostering innovation and cultivating a culture of empowerment within my teams. By nurturing talent and championing collaboration, I have successfully cultivated high-performing teams that thrive in challenging environments.


My strategic acumen is evidenced by my ability to develop and execute comprehensive plans that align with organizational objectives while anticipating and addressing emerging trends. Whether it's crafting market expansion strategies or optimizing operational efficiencies, I leverage data-driven insights and a forward-thinking mindset to drive sustainable growth.

Overview

16
16
years of professional experience
7
7
Certification
2
2
Language

Work History

Department Manager

Country Road Group
Cape Town
04.2020 - Current

As the current department manager, I ensure my team’s goals are consistently aligned with the company’s mission and values, providing clear purpose and direction in our daily operations. I actively foster a positive and inclusive culture by leading by example and promoting collaboration. In managing our retail operations, I focus on optimizing processes for maximum efficiency while staying agile to adapt to market changes. I am committed to effective people management, developing talent, maintaining open communication, and recognizing the unique strengths of each team member. Additionally, I oversee financial management and drive our sales and marketing efforts to achieve and exceed business objectives.

Store Manager

Forever New
Cape Town, South Africa
05.2016 - 04.2019

As a store manager, I ensure the store's strategic goals are aligned with the company’s mission and values, providing clear direction and purpose for all operations. I am committed to fostering a positive and inclusive work environment by leading by example and encouraging effective teamwork. My approach to store operations prioritizes optimizing processes for efficiency while remaining adaptable to market changes. In managing the team, I focus on talent development, promoting open communication, and recognizing individual contributions. Additionally, I oversee the store’s financial performance and lead our sales and marketing strategies to achieve business goals.

Education

Certificate - Business Management

Lentegeur Senior Secondary
Lentegeur
11.2012

Skills

Goals and performance

Accomplishments

I have successfully aligned department and store objectives with the company’s mission, fostered a positive work culture, and optimized retail processes for increased efficiency and customer satisfaction. I have developed and engaged team members through effective leadership, ensured budget control and profitability through strong financial management, and driven successful sales and marketing strategies to boost revenue and strengthen the brand. Additionally, my education in Retail and Wholesale Operations from the College of Cape Town has equipped me with the skills to enhance retail performance and operational success.

Software

I have effectively utilized retail management, financial, and marketing software to streamline operations, analyze data, manage finances, and execute marketing strategies, enhancing overall efficiency and performance in my roles

Certification

Wholesale & Retail Operations

Timeline

Department Manager

Country Road Group
04.2020 - Current

Store Manager

Forever New
05.2016 - 04.2019

Wholesale & Retail Operations

08-2012

Certificate - Business Management

Lentegeur Senior Secondary
Shameema WilliamsDynamic Retail Leader | Strategic Manager | Customer Experience Expert | Country Road Group | Woolworths